Frequently asked questions
Contact the insurer by calling on 1800-266-2256 (toll-free) or sending an email at hello@acko.com for support. Here’s a quick guide to how you can raise a two-wheeler insurance claim online with ACKO General Insurance company.
- Visit the insurer’s website acko.com
- Log in to the account by providing your mobile number
- Click on ‘Claim Now’
You will also get an option of availing an instant settlement.
ACKO bike insurance plans are available starting at premium of Rs. 702* making them highly convenient and affordable.
Buy the ACKO bike insurance policy on the Bajaj Finance Insurance Mall in just a few steps.
- Go to the two-wheeler insurance category.
- Click on the ACKO Two-wheeler Package Policy.
- Then click on the ‘Get Quote’ button.
- Provide a few personal details like name, email address, mobile number.
- Choose the IDV, NCB value, add-on covers, and plan type.
Choose the ACKO Two-wheeler Package Policy and proceed to purchase in just a few simple steps.
Visit the ACKO website or app and click on the ’Renew policy‘ option. Next, log in to your account via the OTP sent to your registered mobile number. Choose from the applicable plans for renewal on your policy card and click the ’Buy Now’ button against your preferred policy. Lastly, complete the payment online. You will receive the renewed policy on your registered email address.
ACKO comprehensive two-wheeler insurance offers you cashless claim in two types. You may either choose to go for cashless repairs or instant claim settlement (for minor damages only). Get cashless repair services at network garages. ACKO provides door-to-door claims as well.
ACKO's comprehensive bike insurance plan offers instant claim settlement for any minor damages that you may face. Simply log in to your ACKO account, answer a few questions, and upload the pictures showing bike damage. You will receive the claim settlement amount within a few hours for minor damages.
You can avail of the following add-on covers on the ACKO bike insurance policy:
Zero depreciation cover: This will cover the cost of repair and replacement without deducting the depreciated value.
Outstation emergency cover: Suppose that your two-wheeler meets with an accident or breaks down outside a 100 km radius from your residence. In such cases, ACKO will reimburse the amount mentioned in the add-on cover for repairs that take more than 12 hours.
Engine protection cover: This add-on insurance cover will pay for repairing or replacing engine parts. It covers any damages caused by floods, leakage of coolant or lubricating oil to the engine parts.
Consumable’s cover: This covers the cost of consumable items such as screw, grease, and brake oil, except the cost of fuel.
