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How to Update Your KYC Details on Bajaj Finance Customer Portal

  • Highlights

  • RBI has made KYC update a mandatory process to carry out banking and financial activities

  • KYC update checks are performed from time to time

  • Baja Finance KYC can be done in a few easy steps on the customer portal

KYC stands for ‘know your customer’, a process carried out by financial institutions and service providers to authenticate their customers. KYC process takes place when you apply for a loan, apply for a credit card, open a new bank account, get a new SIM card, and other similar instances. It is imperative to know and authenticate the customer’s identity to prevent fraud, money laundering, illegal financial activities, and misuse of services.

First, the KYC process used to take place offline, but for the sake of convenience and ease to the customer, many companies have digitised this process. The KYC update process is not optional; the Reserve Bank of India made it mandatory for all financial service providers (e-wallets, banks, NBFCs, etc.) to carry out this verification protocol.


bajaj finserv kyc online
  • Step 1: Visit the Bajaj Finance website - https://www.bajajfinserv.in/ and click on My Account in the upper right corner. Alternatively, go directly to Experia Portal - https://customer-login.bajajfinserv.in/Customer
  • Step 2: Log in with either of the two verification options
    • Option 1 - Customer ID and Password 
    • Option 2 – Mobile number and OTP
  • Step 3: From the menu, select the option – ‘Update profile Details’ 
  • Step 4: Click on the button – ‘Edit details’ 
  • Step 5: Upload all your information. This information would include your email ID, Mobile Number, and Address, etc. Now Click on the ‘NEXT’ Tab 
  • Step 6: Confirm your registered mobile number to generate the OTP  You will see a pop-up message - ‘Do you have your Bajaj Finance registered mobile number with you for OTP verification?’ Click YES 
  • Step 7: Verify your identity by uploading all the relevant documents. You can use any of the following credentials: 
    • PAN card
    • EMI Card 
    • Bank Account number
    Click on the proceed tab
  • Step 8: Enter the OTP sent to your registered mobile number. Click on SUBMIT

You have now successfully completed your Bajaj finance KYC update!

The KYC process is crucial for any investment or banking activity. Certain institutions do periodic KYC updates, the frequency of which depends on the customer's risk profile. A high-risk person will have to update their KYC information more regularly than a low-risk customer.

If you have completed your offline or online KYC, Bajaj Finserv offers a host of expedited services such as pre-approved loans and relaxed eligibility criteria. The online KYC update process offered by Bajaj Finserv is seamless and can be completed in a matter of minutes.

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