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A Step-by-Step Guide to Checking Your Bajaj Finserv Personal Loan Status

  • Highlights

  • Track your personal loan application online or offline

  • Use the web portal or the app to check your status online

  • Visit a branch or call customer care to check offline

  • Get access to up to Rs.25 lakh via a pre-approved offer

Bajaj Finserv offers personal loans of up to Rs.25 lakh, which you can get access to without having to pledge any asset. These collateral-free loans enable you to finance your monetary needs on simple terms and the flexible tenors, ranging from 1 to 5 years, allowing you to repay the loan comfortably. If you have applied for a personal loan from Bajaj Finserv, you can track the status of your application easily. In fact, there is more than one way of knowing your Bajaj Finserv Personal Loan application status. You could either visit a branch and obtain information or check it online the official website or app.

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Here is a step by step guide to help you check your Bajaj Finserv Personal Loan status.

Steps to Check your Bajaj Finserv Loan Application Status Online

You can use your login details to know your personal loan status via the official website or through mobile app Experia. To check the application status from the website, follow these steps:

  • Visit the official Bajaj Finserv website and click on ‘My Account’

  • Then, click on ‘Customer Portal’

  • You will be redirected to the Experia login page, where you will have to enter your login credentials

  • Next, click on ‘track application’

  • Enter the mobile number registered with the NBFC and click on ‘Generate OTP’

  • Enter the OTP received to view your loan application status

To check your Bajaj Finserv loan status from the mobile app, follow these steps:

  • Download and install the Bajaj Finserv Experia app

  • Set the customer profile correctly by choosing between ‘existing customer’ and ‘new customer’

  • Next, select the right employment type i.e., salaried or self-employed

  • You will then be able to see products offered

  • Click to see details under personal loans to view the status of your application


Additional Read: How personal loan can provide you tax benefits?

Steps to Login on Experia

To view your status via the online portal, Experia, you must login with your credentials correctly. Here’s how you do so.

  • Click on https://www.bajajfinserv.in/

  • From the dropdown menu on the home page, click on ‘My Account’

  • Then, click on ‘Customer Portal’

You will now be redirected to the Experia login page, from where you can use any of the following 4 methods to log in.

1. Login through Password

  • Select ‘I have a password’ if you have one already set up for your account

  • Enter your registered mobile number, email ID, or customer ID and click on ‘Next’

  • Enter your password in the blank field and click on ‘Login’

2. Login using the OTP

  • Enter your registered mobile number, email ID or customer ID to log in if you have not set up a password for your profile

  • Click on ‘Generate OTP’

  • Enter the OTP you receive and click on ‘Login’

3. Login via your Facebook Account

  • You can log in to your profile by clicking on the ‘Facebook Log In’ button if you have linked your Experia web portal to your Facebook profile

  • Enter your Facebook credentials in the login window that you get redirected to so you can log in to your profile

4. Login using your Google Account

  • Click on the ‘Google Sign in’ button

  • Choose the Google account (must be registered with Bajaj Finserv) through which you want to log in

  • Enter your credentials and click on ‘Login’

  • You will now be logged in the Experia profile

Steps to Check Bajaj Finserv Loan Approval Status Offline

If you do not want to check your loan application status online or if your status is not reflecting online, on the app or website, then you can opt for an offline method. One option you have is to visit the Bajaj Finserv branch where you applied for the personal loan and get your status by mentioning the loan application number and registered mobile number to the representative.

Additional Read: Personal Loan Approval process

You can also find out your loan status by calling customer care at 1800-103-3535 and getting in touch with the lender. You will be asked for your reference number for the same, in addition to your name and date of birth for authentication.

Once your application is approved, you will not have to visit the lender in order to collect the sanction. The lender will wire the loan amount to your account through RTGS or NEFT. Finally, if you haven’t yet applied for a loan and want to, check your pre-approved offer from Bajaj Finserv for instant approval and access to financing on tailor-made terms.


The content of this document is meant merely for information purposes. The personal loan features mentioned in this article are subject to updation, completion, revision, verification and the same may change materially based on policy revisions. For more details, please visit our Personal Loan terms and conditions page here.

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