HP Gas is one of the leading providers of liquefied petroleum gas (LPG) in India, with over 7.5 crore customers across the country. HP Gas offers a range of services and facilities to its customers, such as online booking, refill delivery, subsidy transfer, safety tips, and more.
However, sometimes customers may face issues or have queries regarding their HP Gas connection, cylinder, booking, payment, or any other matter.
In such cases, HP Gas provides a dedicated customer care service that can be contacted through various channels and modes.
This article will provide you with all the information you need to know about the HP Gas customer care number, how to reach them, and what to do if you have any complaints or grievances.
HP Gas customer care
HP Gas customer care is the service that helps customers address their queries, issues, feedback, suggestions, or complaints.
HP Gas customer care aims to provide prompt, courteous, and satisfactory resolution of customer problems and grievances. You can contact HP Gas customer care through the following modes:
- Phone: You can call the HP Gas customer care toll-free number or the emergency helpline number to speak to a customer care executive or register a complaint.
- Online: You can visit the HP Gas website or the HP Gas app to book a refill, check your subsidy status, update your personal details, or lodge a complaint online.
- SMS: You can send an SMS to the HP Gas customer care number to book a refill, register a complaint, or get information about your connection.
- Email: You can send an email to the HP Gas email address to write your feedback, suggestions, or complaints.
HP Gas emergency helpline number
The HP Gas emergency helpline number is 1906. This number is also available 24x7 and can be called from any landline or mobile phone across India. You can use this number to:
- Report a gas leak.
- Report a fire or explosion.
- Report a cylinder damage or theft.
- Report any other emergency situation related to HP Gas.
When you call this number, you will be connected to a trained emergency response team that will take your details, location, and nature of the emergency. They will then dispatch the nearest HP Gas personnel or authorities to attend to your emergency and provide you with the necessary assistance and guidance.
HP Gas complaint management system
HP Gas has a complaint management system (CMS) that allows customers to lodge their complaints online and track their status and resolution.
The CMS can be accessed through the HP Gas website or the HP Gas app. To use the CMS, you need to:
- Visit the HP Gas website or the HP Gas app and click on the ‘Complaints’ option.
- Enter your consumer number, distributor name, and registered mobile number or email address.
- Select the category and sub-category of your complaint from the drop-down menu.
- Write a brief description of your complaint and attach any relevant documents or images if required.
- Submit your complaint and note down the complaint number that will be generated.
- You can use the complaint number to check the status and resolution of your complaint online or by calling the HP Gas customer care toll-free number.
HP Gas state-wise customer care numbers
Here is a table listing the state-wise customer care numbers for HP Gas:
State |
Customer care number |
Andhra Pradesh |
96660 23456 |
Assam |
90850 23456 |
Bihar |
94707 23456 |
Chandigarh |
98556 23456 |
Chhattisgarh |
96690 23456 |
Delhi |
99909 23456 |
Goa |
88888 23456 |
Gujarat |
98244 23456 |
Haryana |
98129 23456 |
Himachal Pradesh |
98820 23456 |
Jammu & Kashmir |
90860 23456 |
Jharkhand |
89875 23456 |
Karnataka |
99640 23456 |
Kerala |
99610 23456 |
Madhya Pradesh |
96690 23456 |
Maharashtra |
88888 23456 |
Odisha |
90909 23456 |
Punjab |
98556 23456 |
Rajasthan |
78910 23456 |
Remember to prefix the STD code of your city before dialing the numbers.
Conclusion
HP Gas is one of the most renowned LPG providers in the country and strives to provide top-notch service to its customers. Whether you need assistance with bookings, safety guidelines, or resolving complaints, their customer care team is just a call away.
Keep the toll-free number handy and stay informed about the state-wise helplines for a hassle-free experience.