How to Find Your FASTag ID Using Vehicle Number Easily

Find the simple steps to retrieve your FASTag ID through your wallet, email, SMS, or account statement
How to Find Your FASTag ID Using Vehicle Number Easily
5 mins
25 November 2024

What is a FASTag ID and why is it important?

A FASTag ID is a unique identification number linked to your vehicle's FASTag account. FASTag, a prepaid electronic toll collection system, is mandatory for all vehicles plying on Indian national highways. The FASTag ID plays a pivotal role in tracking transactions, recharges, and toll deductions, making it crucial for users to have easy access to this number.

The FASTag ID is typically assigned when a user purchases a FASTag from authorised providers, such as banks or digital platforms. It helps identify your FASTag account when seeking assistance, recharging, or checking transaction history.

This system reduces cash-based transactions, saving time and promoting transparency. Moreover, having your FASTag ID readily available can streamline processes like resolving disputes, checking toll payments, or linking the tag to a new payment method.

Being aware of how to retrieve your FASTag ID is vital for seamless toll payments and account management. Various methods, such as mobile apps, SMS alerts, and customer support, make finding your FASTag ID simple and efficient.

How to find your FASTag ID

If you need to locate your FASTag ID, the following methods can help:

Check the wallet/app associated with FASTag:
Log in to the mobile app or online wallet provided by your FASTag issuer. The ID is often displayed under account details.

Refer to FASTag purchase documentation:
The unique FASTag ID is usually included in the purchase receipt or email sent by the issuer during registration.

Contact customer support:
Reach out to your FASTag provider’s helpline. Provide relevant details like your vehicle registration number to obtain your ID.

Search for SMS or email alerts:
FASTag providers send periodic notifications about transactions and account updates. These alerts often include your FASTag ID.

Use Bajaj Finserv BBPS platform:If your FASTag is linked to a Bajaj Finserv account, log in to the BBPS platform to locate your FASTag ID under the bill payment section.

Finding FASTag ID using your wallet or app

Digital wallets and apps from authorised FASTag providers offer a user-friendly way to locate your FASTag ID. Here's how:

Log in to the app: Open the app associated with your FASTag account. Use your registered credentials for secure access.

Access account details: Navigate to the 'MY ACCOUNT' or 'FASTAG SECTION' tab within the app interface.

Locate your FASTag ID: The ID is typically displayed alongside your vehicle details and account information.

Use Bajaj Finserv BBPS as an example: If linked, log in to the Bajaj Finserv BBPS app or website, select FASTag under payments, and view your ID in your transaction history.

These steps ensure quick and reliable access to your FASTag ID, making it easier to manage toll payments.

How to retrieve FASTag ID through SMS or email notifications

Retrieving your FASTag ID through SMS or email notifications is another convenient option. Follow these steps:

Check your messages: Look for SMS updates sent by your FASTag provider. These messages often contain your FASTag ID and transaction details.

Search email inbox: Use keywords like 'FASTag ID' or your provider's name to locate relevant emails. Check promotional and spam folders if necessary.

Verify notifications: Ensure the SMS or email originates from an authorised FASTag provider for security purposes.

Record the ID: Once located, save the ID securely for future reference.

By regularly checking these notifications, users can keep track of their FASTag ID without hassle.

Steps to get FASTag ID via customer support

Customer support teams are equipped to assist users in retrieving their FASTag ID. Follow these steps for effective communication:

Identify the provider: Determine the bank or platform from which your FASTag was issued.

Call the helpline: Dial the official customer support number of your FASTag provider.

Provide necessary information: Share details like your registered mobile number, vehicle registration number, or any purchase-related documentation.

Receive your FASTag ID: Upon verification, the customer support executive will share your FASTag ID.

Save the information: Record the ID securely to avoid repeated queries.

Using customer support ensures accurate retrieval of your FASTag ID while resolving other potential account-related concerns.

Conclusion

Knowing how to find your FASTag ID is essential for efficient toll management and uninterrupted travel. Whether you prefer using apps, SMS alerts, or customer support, various methods are available to suit different preferences. Platforms like Bajaj Finserv BBPS add further convenience by integrating FASTag services into their offerings.

Maintaining easy access to your FASTag ID ensures smooth transactions, quick resolution of disputes, and hassle-free account management, aligning with the system's goal of promoting cashless payments at toll plazas across India.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

What is a FASTag ID?
A FASTag ID is a unique identifier linked to your vehicle’s FASTag account for managing toll payments.

How can I find my FASTag ID using my mobile app?
Log in to your FASTag issuer's app, navigate to account details, and locate the FASTag ID.

Can I find my FASTag ID using my vehicle registration number?
Yes, by contacting customer support and providing your vehicle registration number, you can retrieve your FASTag ID.

What should I do if I cannot locate my FASTag ID?
Check your app, SMS/email notifications, or contact customer support for assistance.

Is the FASTag ID the same as the vehicle registration number?
No, the FASTag ID is a unique identifier for your FASTag account, separate from your vehicle registration number.

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