Guide to Completing KYC for Bajaj Pay FASTag

Understand the process to complete or update Bajaj FASTag KYC online. Access customer care email for seamless support.
Guide to Completing KYC for Bajaj Pay FASTag
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5 mins
03 December 2024

What is KYC for FASTag and why is it important?

KYC stands for "Know Your Customer." It is a process used by financial institutions to verify the identity of their customers. For FASTag, KYC is crucial. FASTag is an electronic toll collection system in India. It allows vehicles to pass through toll plazas without stopping. KYC helps ensure that the FASTag account holder is legitimate. This process prevents fraud and misuse of the FASTag service. It also enhances security for users. By completing KYC, customers can enjoy seamless travel on highways. They can avoid long queues at toll booths. Moreover, KYC compliance is mandatory as per government regulations. Thus, it plays a significant role in maintaining the integrity of the FASTag system.

Steps to complete Bajaj FASTag KYC Online

  • Visit the official Bajaj Finserv website.
  • Log in to your Bajaj FASTag account.
  • Navigate to the KYC section on your dashboard.
  • Fill in the required personal details.
  • Upload the necessary documents as specified.
  • Review all entered information for accuracy.
  • Submit the KYC application.
  • Wait for confirmation via email or SMS.
Completing these steps ensures that your FASTag account remains active and compliant with regulations.

Documents required for Bajaj FASTag KYC

  • Aadhar card or any government-issued ID.
  • Passport-sized photograph.
  • Vehicle registration certificate (RC).
  • Address proof (utility bill, rental agreement, etc.).
  • PAN card (if applicable).
  • Bank statement (if required).
Having these documents ready will make the KYC process smoother and faster.

Contact Bajaj FASTag Customer Care for assistance

For any queries regarding the KYC process, customers can reach out to Bajaj FASTag customer care. They provide dedicated support for all FASTag-related issues. Customers can contact them via phone or email. The customer care team is available to assist with document submission and any technical difficulties faced during the process. They aim to resolve issues promptly and efficiently. This ensures that customers can complete their KYC without hassle.

Consider Bajaj Finserv for Toll Plaza payments

Bajaj Finserv offers a reliable solution for toll plaza payments through its FASTag service. This service simplifies travel on highways by allowing automatic toll deductions from a prepaid account linked to the vehicle's tag. Users can enjoy uninterrupted journeys without stopping at toll booths. Bajaj Finserv provides a user-friendly interface for managing accounts and tracking expenses related to toll payments through the Bajaj Pay app. Additionally, they offer various benefits such as cashback offers and discounts on future transactions.

Conclusion

In conclusion, completing KYC for Bajaj FASTag is essential for smooth travel on Indian highways. It ensures that users can enjoy quick access through toll plazas without delays or issues related to fraud. By following the simple online steps and submitting required documents, customers can easily complete their KYC process. For assistance, Bajaj FASTag customer care remains available to help resolve any concerns promptly. With Bajaj Finserv's efficient services, users can experience hassle-free toll payments and enjoy their journeys with peace of mind.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

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  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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Frequently asked questions

What is the cost of a Bajaj Pay FASTag?
The total cost to acquire a Bajaj Pay FASTag is ₹300. This includes a one-time issuance fee of ₹100 and a refundable security deposit of ₹100. Additionally, customers need to load a minimum balance of ₹100 into their FASTag wallet to activate it. Thus, the initial payment covers all necessary charges for starting the service.

Are there any additional fees for recharging Bajaj FASTag?
Yes, there may be a convenience fee of up to 2% on recharge transactions, depending on the payment method and amount. This fee is transparent and included in the total recharge amount. Users should check for any applicable charges before completing their transactions.

How can I recharge my Bajaj Pay FASTag wallet?
Recharging the Bajaj Pay FASTag wallet is simple. Users can do this through the Bajaj Finserv App or the official website. They need to log in to their account, navigate to the FASTag section, and select the recharge option. After entering the desired amount, users can complete the payment using their preferred method.

What happens if my FASTag has insufficient balance?
If a FASTag account has an insufficient balance, the vehicle will not be allowed to pass through the toll plaza without stopping. The toll amount will not be deducted, and drivers may need to pay cash or use another method to clear the toll. It is crucial to maintain a sufficient balance in the FASTag wallet to avoid delays during travel.

Can I link multiple vehicles to one Bajaj Pay FASTag account?
No, each Bajaj Pay FASTag account is linked to a single vehicle only. Customers need to create separate accounts for additional vehicles. This ensures that toll payments are accurately tracked and managed for each vehicle individually.

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