What to do if EMI is debited twice for a CA loan?

Here are a few steps you can take if your EMI is debited twice for a CA loan
What to do if EMI is debited twice for a CA loan?
3 min
21-January-2025
A Chartered Accountant (CA) loan offers flexible financial support to professionals in the accounting industry, enabling them to expand their practice, invest in equipment, or enhance their qualifications. However, like all financial products, CA loans come with specific terms, including EMI (Equated Monthly Instalment) schedules. Occasionally, borrowers may notice double EMI deductions from their accounts, leading to confusion. This could be due to various reasons such as technical errors, system glitches, or manual mistakes during loan processing. It's essential to understand the nature of double EMI deductions and how to address them to ensure you're not overpaying. In this article, we’ll walk you through the common causes of double EMI deductions, how to identify them, steps to resolve the issue, and the refund process. For assistance, you can reach out to Bajaj Finance Customer Service Number for expert guidance.

Understanding double EMI deductions for CA Loan

Double EMI deductions for a CA loan can be a frustrating experience, but understanding the underlying reasons behind them is the first step towards resolving the issue. Here are a few common causes that may result in double deductions:

System errors: Sometimes, automated payment systems may mistakenly process two payments in a month due to technical faults or glitches.

Bank or lender issues: Errors in communication between the bank and the lending institution may lead to multiple deductions.

Incorrect EMI schedule updates: If there is an update or revision to your EMI plan, it may be reflected incorrectly in the system, causing duplicate deductions.

Manual errors: In some cases, manual processing errors by the lender or bank personnel can lead to multiple deductions from the borrower’s account.

Delayed loan processing or settlement: If a loan settlement or re-structuring process takes longer than expected, it may reflect as double deductions when the process is completed.

Billing cycle confusion: Certain lenders or banks may not synchronise with your payment cycle, leading to an overlap in deductions.

Understanding these factors can help you be proactive in identifying double deductions early, preventing unnecessary stress.

Identifying double EMI charges for CA loan

To avoid confusion and track double EMI charges for your CA loan, follow these easy-to-spot pointers:

Check the bank account statement: Regularly monitor your bank account to check if two EMI payments have been deducted in a single month.

Compare with loan agreement: Cross-reference the EMI dates mentioned in your loan agreement to verify if the deduction schedule aligns with the actual deductions.

Review the customer portal: Visit your lender's customer portal to check the EMI payment history and ensure no duplicate charges have been applied.

Track EMI deduction notifications: Keep an eye on SMS or email notifications from your lender or bank for updates on EMI deductions, which can help you spot double charges quickly.

Confirm with the lender: If the EMI deductions appear to be higher than expected, contact the lender to inquire about any discrepancies in the EMI schedule or processing errors.

Contact customer service: Reach out to the lender’s customer service team (for example, Bajaj Finance customer service number can be used to inquire) if you're unsure or find unusual charges.

By following these steps, you can easily identify if you're being charged twice for the same EMI.

Steps to address double EMI deductions for CA loan

If you identify double EMI deductions, it's crucial to take immediate steps to resolve the issue. Here are the steps you can follow:

Step 1: Contact the bank or lender immediately: Notify the bank or the financial institution about the double EMI deduction and request clarification.

Step 2: Gather necessary documents: Collect your loan agreement, bank statements, and any correspondence you’ve received from the lender to provide as evidence of the extra deduction.

Step 3: Visit the customer portal: Log into your customer portal to verify the deduction and confirm that the payment schedule reflects the correct EMI amount.

Step 4: Request a correction: Politely request the bank or lender to rectify the error and make the necessary adjustments to your loan account.

Step 5: Wait for resolution: Allow the lender time to investigate and resolve the issue. They may need a few business days to update their records or systems.

Step 6: Follow up regularly: If the issue isn’t resolved within the promised timeframe, follow up with the lender to ensure the necessary corrections are made.

Step 7: Document communication: Keep a record of all interactions with the lender, including emails, call logs, and written communication, for future reference.

These steps will guide you in resolving any issues related to double EMI deductions in a smooth and effective manner.

Refund process for extra EMI deductions for CA loan

In case extra EMI deductions have been made, here's how you can ensure a refund:

Step 1: Confirm the issue: Check your bank account and loan statement to verify that two EMI payments have been deducted in error.

Step 2: Contact customer service: Reach out to the lender’s customer service team and inform them about the extra EMI deduction. You can also use the Bajaj Finance customer service number for direct assistance.

Step 3: Submit the necessary documentation: Provide the bank or lender with relevant documents such as your bank statement, loan agreement, and screenshots of the double deductions.

Step 4: Request a refund: Ask for the extra EMI payment to be refunded to your account.

Step 5: Follow up on the refund status: Keep track of the refund process by checking your account regularly. If there are any delays, contact the lender for an update.

Step 6: Wait for the processing time: Refunds might take a few days to process depending on the lender’s internal procedure.

Step 7: Verify the refund: Once the refund is issued, ensure that the amount is credited back to your account promptly. Verify with your bank if necessary.

By following these steps, you can quickly address the issue of double EMI deductions and ensure that your money is refunded.

Conclusion

Double EMI deductions for a CA loan can cause unnecessary stress, but understanding the reasons behind them and following the proper steps can make the resolution process easier. By regularly monitoring your bank account, verifying EMI deductions, and contacting your lender promptly, you can identify and address these issues. In case of extra deductions, the refund process ensures that you receive the amount back. For any assistance, you can always reach out to Bajaj Finance customer service number.

Frequently asked questions

What should I check first if my EMI is debited twice?
Check your bank account statement and loan agreement to verify if two EMI payments were indeed deducted within the same billing cycle.

How can I contact my bank regarding a duplicate CA loan EMI?
Reach out to your bank's customer service via phone or email, or use the customer portal to report the duplicate deduction and request assistance.

Can I get a refund for the extra EMI debited?
Yes, once the issue is confirmed, your bank or lender will process a refund for the extra EMI charged, typically within a few business days.

Are there any penalties for duplicate EMI charges?
Usually, there are no penalties for duplicate EMI charges, but you may be charged interest if the excess payment is not refunded promptly.

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Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply