5 Ways to Find Your Car Loan Account Number

Your car loan account number is shown under "Your Relations" in Bajaj Finance My Account and the Bajaj Finance App. You sign in with your registered mobile number and a one-time password (OTP), with no password needed. You can also get it by SMS, from your loan papers, from customer care or at a branch.

• Send "LAN" by SMS from your registered mobile number to 227564444.
• The number is printed on your loan agreement and on every loan statement you receive.
• Bajaj Finance replies to an online query within 48 business hours.
• Each car loan account number belongs to one loan and is assigned at disbursement.

The OTP and SMS routes need the mobile number registered with your car loan. If that number has changed, use your loan papers or visit a Bajaj Finance branch instead. Carry an identity proof for the branch visit. Sign in to Bajaj Finance My Account with your registered mobile number to see your loan number and loan details.

A car loan account number is a unique number a lender assigns to each loan when the loan is disbursed. It is also called the loan account number (LAN). Bajaj Finance uses this number to match every equated monthly instalment (EMI), request and statement to your loan.

Your car loan account number is different from two other numbers. Your vehicle registration number identifies the car with the Regional Transport Office (RTO). Your bank account number identifies the account your EMI is debited from. Neither of them identifies the loan itself.

If you hold two loans with Bajaj Finance, each loan has its own number. Note each number separately, so that a request never reaches the wrong loan.

How do I find my car loan account number online?

You can find your car loan account number online in Bajaj Finance My Account or the Bajaj Finance App. You sign in with your registered mobile number, an OTP and your date of birth. No password is needed.

Keep your phone with you, because the OTP to view your car loan account number goes to your registered mobile number.

1. Open Bajaj Finance My Account in your browser, or open the Bajaj Finance App.
2. Enter your registered mobile number, then enter the OTP sent to it.
3. Enter your date of birth to verify your details.
4. Go to the "Service" section and open "Your Relations".
5. Select your car loan to see its loan number and loan details.

If more than one loan is listed, check the product name before you copy the number. Save the car loan account number in your phone's notes for calls and visits. The same number is printed on your loan statements.

4 other ways to get your car loan account number

Four other routes give you your car loan account number without signing in. Each route needs something different from you, so pick the one that matches what you have with you.

The SMS route works only from the mobile number registered with your loan. An online query about your car loan account number gets a reply from Bajaj Finance within 48 business hours. The helpline, its hours and the language options are listed on the Bajaj Finance call us page. Your loan agreement needs no call or visit, so check it first.

Yes. Your loan papers and a Bajaj Finance branch give you the number without the registered mobile number. The OTP and the SMS route both depend on the mobile number linked to your loan. If that number is lost or changed, neither route works.

First, check your loan agreement or any loan statement, because both carry your car loan account number. If you cannot find them, visit a Bajaj Finance branch with an identity proof. Find the nearest one through the Bajaj Finance branch locator.

At the branch, ask how to update your registered mobile number. My Account sign-in and every future OTP for your loan depend on it. Keep your printed loan agreement safe for this reason.

When do you need your car loan account number?

You need your car loan account number when you contact Bajaj Finance about your loan outside My Account. Inside My Account, you select the loan from "Your Relations" instead.

Keep the number ready for these four common situations with Bajaj Finance:

• Raising a query, request or complaint with customer care or by email.
• Paying an EMI or an overdue amount through a channel that asks for the loan account number.
• Asking for a loan statement or a no objection certificate (NOC) for your car.
• Visiting a branch about your loan.

The car loan account number tells the Bajaj Finance team which loan your request is about. Without it, Bajaj Finance staff must first verify your identity and find the loan.

Is it safe to share my car loan account number?

Sharing your car loan account number with Bajaj Finance customer care or branch staff is part of the normal process. The number alone does not let anyone sign in to My Account. Sign-in also needs an OTP sent to your registered mobile number. The OTP is the detail to protect. Never share an OTP with a caller, even one who quotes your car loan account number correctly. A caller who knows your number has not proved that the call is from Bajaj Finance.

If you suspect fraud, call the helpline listed on the Bajaj Finance call us page. Choose the "Report a Fraud" option on the interactive voice response (IVR) menu and keep your loan number ready.

Next steps

• Sign in to Bajaj Finance My Account to see your loan number and loan details now.
• Read what a loan account number is and where else it appears.
• Raise a query or request with Bajaj Finance if you cannot sign in.