How to Resolve Bajaj Pay FASTag Rejection Issues

Understand common reasons for Bajaj Pay FASTag rejection and get step-by-step guidance to correct and reapply successfully.
How to Resolve Bajaj Pay FASTag Rejection Issues
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5 mins
3 December 2024

Common reasons for Bajaj Pay FASTag rejection

Bajaj Pay FASTag is a convenient tool for electronic toll payments. However, some applications face rejection. Understanding these reasons can help applicants avoid issues. One common reason is incorrect vehicle details. If the vehicle number does not match official records, the application will be rejected. Another reason is incomplete documentation.

Missing documents lead to delays or rejections. Additionally, if the applicant has pending dues with Bajaj Finserv, the application may not proceed. In some cases, discrepancies in identity verification can cause rejection. Lastly, failure to provide a valid mobile number can hinder the process. Applicants should ensure all information is accurate and complete to improve their chances of approval.

Steps to reapply for Bajaj Pay FASTag

1. Review rejection reasons: Understand why the application was rejected.

2. Gather required documents: Ensure all necessary documents are ready.

3. Visit Bajaj Finserv website: Go to the official Bajaj Finserv site.

4. Fill out the application form: Complete the online application with accurate details.

5. Upload documents: Attach all required documents in the specified format.

6. Submit application: Click on the submit button to send the application.

7. Check application status: Monitor the status on the website for updates.

Following these steps can streamline the reapplication process for Bajaj Pay FASTag.

Documents needed for FASTag application

Document TypeDescription
Vehicle registration certificateProof of vehicle ownership
Identity proofAadhaar, PAN, or Passport
Address proofUtility bill or rental agreement
Passport-sized photographRecent photo for identification
Bank account detailsFor linking FASTag with bank account


Applicants must ensure they provide all required documents to avoid delays in processing their FASTag application.

Contacting Bajaj Pay support for FASTag issues

If applicants encounter issues with their Bajaj Pay FASTag, they can contact customer support for assistance. Bajaj Pay offers multiple channels for support, including phone and email options. Customers should have their application details handy when reaching out. This information helps support staff address concerns quickly and effectively. The customer service team is trained to assist with various issues, from application rejections to technical problems with FASTag usage at toll plazas. Prompt communication with support can resolve issues efficiently and ensure a smooth experience for users.

Consider Bajaj Finserv for toll plaza payments

Bajaj Finserv provides seamless solutions for toll plaza payments through its FASTag service. This service allows users to pass through toll plazas without stopping for cash transactions. It enhances convenience and saves time during travel. Users can recharge their FASTags easily through the Bajaj Pay or website.

Additionally, they can track their toll expenses in real-time. This transparency helps users manage their travel budgets effectively. Choosing Bajaj Finserv means opting for a reliable and efficient way to handle toll payments.

Conclusion

In conclusion, understanding common reasons for Bajaj Pay FASTag rejection can help applicants navigate the process more smoothly. By following clear steps to reapply and ensuring all necessary documents are ready, users can increase their chances of approval.

Contacting customer support is essential when facing issues, as it provides quick solutions to problems that may arise during the application process or usage of FASTag at toll plazas. With Bajaj Finserv’s efficient services, users can enjoy hassle-free toll payments and better manage their travel expenses.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

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Frequently asked questions

Why was my Bajaj Pay FASTag rejected?
A Bajaj Pay FASTag application can be rejected for several reasons. Common issues include incorrect vehicle details, incomplete documentation, or discrepancies in identity verification. If there are pending dues with Bajaj Finserv, that can also lead to rejection. Ensuring all information is accurate and complete is crucial to avoid these problems.

How can I fix a rejected FASTag application?
To fix a rejected FASTag application, applicants should first review the rejection reasons provided by Bajaj Pay. Next, they should gather the necessary documents and fill out the application form accurately. After that, they can submit the reapplication through the Bajaj Finserv website or app.

Do I need to pay again for reapplication?
Yes, applicants typically need to pay the applicable fees again when reapplying for a Bajaj Pay FASTag. This includes the issuance fee and any security deposit required.

How long does it take to process a reapplication?
The processing time for a reapplication can vary but generally takes around 7 days after submission. Applicants can track their application status through the Bajaj Finserv app or website.

What should I do if my FASTag is not working?
If a FASTag is not functioning properly at toll plazas, users should first check their balance and ensure it is active. If issues persist, they can contact Bajaj Pay customer support through the app or by calling their toll-free number for assistance.

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