While withdrawing money from an ATM has made our lives convenient, there are also many risks associated with ATM transactions. These risks include robbery and assault, which may lead to financial losses. With ATM Assault and Robbery Cover from CPP, you can get reimbursed for the money you withdraw from any ATM around the world using your payment card, in the event of a robbery occurring within 15 minutes of the withdrawal of the money.
Get coverage up to Rs. 50,000 for just Rs. 499 per annum
Get protection against financial loss due to robbery after withdrawing money from an ATM
Get coverage for emergency first aid treatment for injuries sustained in such a situation
Get reimbursed for the money you withdraw from any ATM around the world using your ATM card, in the event of a robbery occurring within 15 minutes of the withdrawal of the money
We will reimburse you for reasonable emergency first aid charges for bodily injury during a robbery that is covered by our ATM assault and robbery coverage.
Damage and liabilities to any third parties are not covered in ATM Assault and Robbery Protection plan
Damage or losses related to anything other than the money you withdrew from your account
Damages or liabilities that happened before or after the covered time period are also not covered under ATM Assault and Robbery and Robbery Cover.
Charges for emergency first aid to anyone other than you
For complete list of ATM Assault and Robbery inclusions, exclusions and plan terms and conditions please download the plan document by clicking here
Reporting loss You must provide an official police report that indicates the incident happened within the covered time frame, unless you are legally incapable of doing so.
In the event of a loss or robbery:
Please contact our 24-hour Toll Free Call Center on 1800-11-9966* - 1800-266-7780 (*Toll free from MTNL/ BSNL lines only) or 1800-22-9966 (only for senior citizen plan holders). Please intimate the Call Center as soon as a claim occurs, in order for us to provide prompt and effective assistance. You may also register the claim by sending below details on firstname.lastname@example.org or sending a SMS on 5616181 as “Claims”
You must complete, sign and return the form with the appropriate documents, which include, but are not limited to:
1. Duly filled and signed Claim Form
2. ATM transaction slip
3. Bank statement showing ATM transaction(s)
4. Police Report
5. Original Purchase Invoice/ Bills in support of first aid expenses
6. Any other requirement stated by claim examiner
Return claim form
You must return the claim form and accompanying documents to us within 3 days of making the original claim
You must also file a police report within 24 hours of the occurrence of the incident
Applying for an ATM Assault and Robbery cover is simple. Simply log on to our website, fill out the ATM Assault and Robbery Cover online application form, make the Membership Fees payment, and you’re done.
You can lodge a claim against your existing ATM Assault and Robbery cover by contacting us through one of the following ways:
• E-mail - email@example.com
• Toll free number - 1800119966
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