Amity University Mumbai Fees Payment Support

Managing university fees online can sometimes feel overwhelming, especially when dealing with failed transactions or payment discrepancies. With Bajaj Finserv, however, students and parents can rest assured that their payments are secure, fast, and transparent.

Bajaj Finserv offers a wide range of payment options, instant confirmation updates, and 24/7 support to address any issues that may arise. Whether you are making a one-time payment or scheduling recurring fees, the platform ensures a hassle-free experience.

Double deduction during Amity University Mumbai fees payment – How to resolve

Why this happens

Double deductions during online fees payments can occur due to several reasons, such as:

• Unstable internet connections during the transaction process.
• Accidental submission of duplicate payments by the user.
• Technical glitches in the payment gateway.

While these situations can be frustrating, they are not uncommon. Bajaj Finserv provides a straightforward resolution process to help users recover their funds quickly.

Resolution steps

If you encounter a double deduction, follow these steps to resolve the issue:

1. Log in to Bajaj Finserv:
   • Access your Bajaj Finserv account and navigate to the ‘Service’ section. Locate the specific payment issue under your transaction history.
2. Raise a dispute:
   • Document your transaction ID and payment timestamp.
   • Use the Bajaj Finserv dispute resolution portal to submit a request under the “payment refunds” category.
3. Refund timeline:
   • Refunds for verified disputes typically take 7–10 business days to process. You can track the status of your refund request via Bajaj Finserv’s tracking interface.

Pro-tip

Always verify your payment completion status before attempting another transaction to avoid duplicate payments.

Common errors

Entering incorrect account details or customer IDs during fees payment can lead to failed transactions or the misapplication of funds. Common mistakes include:

• Typing errors in the customer ID or account number.
• Mismatched details between the payment form and account records.

Troubleshooting process

1. Verify account information:
   • Double-check all details, including your customer ID and account information, before submitting your payment request via Bajaj Finserv.
2. Contact Bajaj Finserv support:
   • If you notice an error after completing the transaction, immediately contact Bajaj Finserv’s customer support.
   • Use the live chat feature or helpline to request the reallocation of funds to the correct account.