Just Dial Limited was incorporated on December 20, 1993. Justdial is India's No. 1 local search engine, which enables quick discovery of local businesses across categories and geographies through rich and curated information served via multiple platforms - website, mobile site, Android & iOS apps and pan-India telephone number (88888-88888) for voice inquiries and SMS services.
The Company provides a host of local search, search-related services and software services to users in India through multiple platforms such as the Internet, Desktop
Just Dial Limited was incorporated on December 20, 1993. Justdial is India's No. 1 local search engine, which enables quick discovery of local businesses across categories and geographies through rich and curated information served via multiple platforms - website, mobile site, Android & iOS apps and pan-India telephone number (88888-88888) for voice inquiries and SMS services.
The Company provides a host of local search, search-related services and software services to users in India through multiple platforms such as the Internet, Desktop/ PC, Website, Mobile Internet, Over The Telephone (Voice) and Text (SMS). The primary objective of the platform is to empower millions of MSMEs in India, enabling them to transition into internet-ready entities.
Company stands as India's premier local search engine, offering a wide array of localised services to users across the country through various platforms. These platforms include mobile apps available on both Android and iOS devices, an M-site optimised for mobile browsing, desktop/website accessibility, a pan-India telephone number (88888-88888) for voice inquiries and SMS services.
JD Social - the social media platform of the company enables users to chat, view friends' ratings and reviews and get curated content and information on business trends from top sources. MSMEs listed on Just Dial get higher visibility through this platform.
The Company has 3972 employees in telesales, 1480 feet-on-street (marketing), 3924 feet-on-street (Just Dial Ambassadors (JDAs), cold calling) sales force selling to SMEs. Its robust manpower network deployed across over 250 cities covers more than 11,000 pin codes in India.
Just Dial's shareholders offloaded a total of 17,497,458 equity shares of the company through an initial public offer during the period from 20 to 22 May 2013. The IPO was priced at Rs 530 per share. There was no fresh issue of shares by the company.
During the financial year ended 31 March 2014, the company continued with its focus on adding new services and expanding its SME base to a large number of vendors.
During the financial year ended 31 March 2015, the company continued with its focus on adding new services and expanding its SME base to a large number of vendors. J.D. International Pte. Ltd. Singapore was incorporated as a wholly owned subsidiary of the company with effect from September 10, 2015.
During the financial year ended 31 March 2016 (FY 2015-16), Just Dial bought back 10,61,499 equity shares of Rs 10/- each at a price of Rs 1,550/- per equity shares, for cash aggregating to Rs 1,64,53,23,450/- on proportionate basis.
During the year under review, the company continued with its focus on adding new services and expending its SME base to a large number of vendors. During the year under review, Just Dial launched a new service called JD Omni' to help small business manage their online and offline sales. JD Omni is a plug and play; cloud-based solution, which can be accessed over cell, phones and allows controlling and monitoring capabilities to business owners via a dashboard. The product allows small businesses to manage their inventory, billing, and third party logistics. The product also allows businesses to integrate bar code and QR code systems. This new service will provide platform to SMEs where they can transact online as well as offline. The total listings on its platform rose by 9% from 15 million in FY 2014-15 to 16.3 million listings in FY 2015-16 and these establishments enjoy access to users and potential buyers.
The demerger i.e. transfer and vesting of the Data & Information Undertaking of Just Dial Global Private Limited into Just Dial Limited as per the Scheme of Arrangement between Just Dial Limited and Just Dial Global Private Limited and their respective shareholders and creditors was approved by the National Company Law Tribunal on March 22, 2017.
During the year ended 31 March 2017, total listings on its platforms rose 9.5% to 17.9 million as on March 31, 2017 over as on March 31, 2016. During the year under review, the company continued with its efforts to revive the core business by strengthening team, aggressive marketing, adding new services and growing paid campaigns. In FY 2016-17, the Company had undergone a rationalization exercise in various non-core departments and continues to review the performance of its sales force especially those who consistently do not meet their targets.
In September 2017, Just Dial completed buy-back of 22,41,000 equity shares at an average price of Rs 374.18 per equity share aggregating to Rs 83.85 crore.
During the financial year ended 31 March 2018, pursuant to order passed by National Company Law Tribunal on March 22, 2017 in respect of Scheme of Arrangement between the company and Just Dial Global Private Limited, the company issued and allotted 11,25,068 preference shares of Rs 1/- each to the shareholders of Just Dial Global Private Limited.
During the year ended 31 March 2018, total listings on its platforms rose 21.7% to 21.8 million on the back of continued awareness about the company's offerings. Paid listings grew by 2.2% to 4,45,110 at the end of the year. Number of quarterly average unique visitors grew by 32.8% during the year to 106.2 million (this number is average of quarterly unique users for the 4 quarters of FY18, compared to FY17).
During the year under review, the company continued with its efforts to revive the core business by strengthening its products, aggressive marketing, adding new services and growing paid campaigns.
During the year 2019, the Company completed Buy-back of 27,50,000 equity shares of Rs. 10/- each, on a proportionate basis through the tender offer at a price of Rs. 800/- per equity share aggregating to Rs. 220 Crore.
During the year 2019, the Company revamped the design of its mobile platforms to make them more customer-friendly, easy to navigate and aesthetically appealing. It launched JD Social, News/Live TV and Chat messenger offerings on its mobile properties to increase user engagement.
During the FY2020, the Company has acquired 100% shares of MYJD Private Limited, by way of purchasing the said equity shares from its existing shareholders Mr. V.S.S. Mani and Ms. Anita Mani, thereby resulting in the entity becoming a wholly owned subsidiary of the Company. Further, MYJD Private Limited, has not yet started its operations.
The operations of the company were impacted due to shutdown of offices following the national lockdown imposed by the Government of India to contain the spread of COVID-19 pandemic.The company has resumed operations in a phased manner as per the directives from the Government authorities.
In April 2021, Company introduced a new B2B platform - JD Mart enabling businesses to showcase and sell their product and connect businesses to listed suppliers. With the launch of JD Mart , it operationalised a dedicated platform for the B2B marketplace.
Effective September 1, 2021, pursuant to the terms of the Share Purchase Agreement (SPA) dated July 16, 2021, Reliance Retail Ventures Limited (RRVL) acquired control over the Company and became a promoter of the Company. The Company since is a subsidiary of RRVL. The aggregate holding of RRVL in the Company held 54,289,574 Equity shares of the Company representing 63.84% of the total paid-up Equity share capital of the Company.
~4.6 million listings were added to the database during the year 2023 and the total active listings reached 36.5 million as of March 31, 2023, a growth of about 14.4% Y-o-Y. 61.1% of the database, or 22.3 million listings, were geo-coded and the Company had 139.2 million images in active listings, as on March 31, 2023.
Database expanded significantly, reaching 43.6 million listings as on March 31, 2024, with a remarkable 19.3% increase over last year and 583,690 active paid campaigns with an 8.4% increase year-on-year as on March 31, 2024. The innovation agenda centred on empowering SMEs with greater autonomy, speed, and digital fluency. The Company launched tools powered by generative AI to enhance result relevance, user engagement, and overall search experience. It introduced Biz Boosters-a suite of high-impact, paid add-ons now available directly to merchants as self-service upgrades within existing paid plans in FY 2025.
In 2026, the Company introduced a range of AI-led capabilities across search, recommendations and content, including Ask Anything, multilingual discovery, voice interactions, predictive suggestions and AI-generated review summaries through complex & conversational queries. It launched D Sixer Pack, bringing CRM, lead management, analytics, review handling and competition insights into a single interface, while the Universal Business Listing has gained wider adoption to manage visibility across digital platforms from one dashboard.
