SBI General Insurance customer care details

A complete guide on SBI General Insurance customer care details. Contact the SBI General Insurance customer care for any policy-related queries or issues.
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SBI General Insurance customer care details
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3 mins
18 August 2023

SBI General Insurance is one of the leading general insurance companies in India, offering a wide range of products, including motor insurance. SBI General Insurance also provides efficient and reliable customer care services to help customers with insurance-related queries and concerns at any time of the day. In this article, we will discuss about SBI General Insurance customer care details and how it can benefit you in your car insurance journey.

About SBI motor insurance

SBI General Insurance offers comprehensive motor insurance policies that cover the vehicle owner in case of theft or damage. The policy also provides cover for third-party liabilities that secure you against legal liabilities arising from accidents involving the insured vehicle.

SBI motor insurance policies come with benefits like cashless servicing at network garages, roadside assistance, No Claim Bonus, add-on covers, etc. You easily purchase the bike and car insurance policies online through the company website, its mobile application, or Bajaj Finance Insurance Mall. In case of any queries or concerns related to the policy, SBI General Insurance customer care is always ready to assist.

Services offered by SBI General Insurance customer care

SBI General Insurance customer care offers a range of services to facilitate a hassle-free insurance experience for the customers. Some of these services are:

Policy purchase: The customer care team can guide you in selecting the best motor insurance policy for your vehicle and budget. They can also assist you in completing the documentation required for policy purchase.

Policy renewal: Before the policy expires, the customer care team can help you renew the policy online or through any other options available.

Claim settlement: In case of any damage or accident, the customer care team can assist you with the claim settlement process, and documentation. Also, provide updates on the claim status.

Grievance redressal: The company takes customer complaints very seriously and always tries to resolve them as soon as possible. If you have any grievances related to the policy or services offered by SBI General Insurance, you can reach out to customer care executives. They will listen to your concerns and try their best to resolve them.

Premium payment: SBI General Insurance customer care helps customers make payments towards their insurance premium easily. You can make the payment through any of the modes - net banking, debit card, credit card, and others. In case your payment gets stuck, you can contact the customer care team to resolve the issue.

Policy management: SBI General Insurance customer care helps customers with all policy-related queries and concerns, features and benefits, and policy documents.

SBI General Insurance customer care details

SBI General Insurance customer care is available 24x7 for customer assistance. You can contact the SBI General Insurance customer care through the following ways:

  • SBI General Insurance toll-free number: 1800-102-1111 or 9891004032
  • SBI General Insurance contact number: +91 22-6191-1111 (for international customers)
  • Write an email to the SBI General Insurance customer care team: customer.care@sbigeneral.in

Other ways to contact SBI General Insurance customer care are through their social media handles like Facebook, LinkedIn, etc. You can also chat with customer care executives through live chat on the SBI General Insurance website.

How can you benefit from SBI General Insurance customer care?

SBI General Insurance customer care can benefit you in many ways, like:

Quick and efficient resolution of queries: SBI General Insurance customer care provides customers with immediate assistance and address their queries related to insurance quickly and efficiently. This can save customers time and effort in resolving their concerns.

Clear and concise answers: SBI General Insurance customer care representatives are well trained. They provide customers with clear and concise answers to their doubts and concerns regarding the product features and benefits.

Efficient after-sales support: Good customer service is an essential attribute of an insurance provider, and SBI General Insurance offers excellent after-sales support to all its customers.

Hassle-free claim settlement process: SBI General Insurance customer care ensures that customers can get their claims settled with ease, making the claim process hassle-free.

Why should you know about the SBI General Insurance customer care details?

Knowing about SBI General Insurance customer care details will help you access their services when needed. In case of an emergency or any policy-related queries, you can reach out to the customer care team for prompt assistance. It also helps you stay updated with the latest policy renewal options, discounts, and offers.

SBI General Insurance offers a range of comprehensive and affordable insurance products, including motor insurance. With their 24x7 availability, expert guidance, and prompt resolution of queries, SBI General Insurance customer care can make your insurance journey hassle-free and convenient. Customers can benefit from SBI General Insurance customer care services by getting quick and efficient assistance.

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Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third-party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note - While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.