Bajaj Finserv Health Limited

Bajaj Finserv Health - Physiotherapy Care at a membership fee of Rs. 2,599

Key features and benefits

  • Membership fee of Rs. 2,599

    Membership fee of Rs. 2,599

    Get benefits of up to Rs. 4,000, apart from the discount at network hospitals for specific medical assistance.

  • Physiotherapy treatment

    Physiotherapy treatment

    Get coverage for physiotherapy services at home from a qualified practitioner. You can take one or multiple sessions up to the benefit amount.

  • Teleconsultation benefit

    Teleconsultation benefit

    Consult any doctor of your choice on the Bajaj Finserv Health platform for teleconsultations. This benefit is applicable as per the speciality and frequency of consultation mentioned in the plan.

  • Network discounts

    Network discounts

    Get unlimited discounts, starting from 5% to 10% on different health care expenses. You can avail this benefit at the Bajaj Finserv Health Prime network.

  • No documents required to buy the plan

    No documents required to buy the plan

    When buying Physiotherapy Care plan, you do not need to present any documents at the time of making the purchase.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Physiotherapy Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Age: 18 - 75 years

Details required

  • Name
  • Address
  • Email Address
  • Mobile number

Step-by-step guide to buy this plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer buying the plan, you will need to fill in the details. Provide your name, address, email address, and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

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Plan details

Here’s a quick look at the plan details of Physiotherapy Care plan:

Plan details Description
Coverage details Teleconsultation coverage, physiotherapy session coverage, network discounts at Bajaj Finserv Health prime network
Membership fee including GST (in Rs.) 2,599
Teleconsultation benefit (in Rs.) 500
Physiotherapy session (in Rs.) 4,000
Network discounts 10% discounts on doctor consultations, lab tests, and preventive health check-ups. Also, get a 10% discount on dental procedures, spectacles, and pharmacies. Get a 5% discount on IPD room rent. Free ambulance service on IPD admission
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Physiotherapy Care plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Physiotherapy Covers physiotherapy services at home as per terms specified in plan document
Teleconsultations Covers access to doctors available on the Bajaj Finserv Health platform for teleconsultation
Network discounts Covers access to discounts for healthcare expenses within the Bajaj Finserv Health Prime network
Key exclusions Description
Doctor’s procedures Coverage for any procedures are not covered
Carry forward There is no option to carry forward the unavailed benefit even on repurchase of the plan
Non-network Discounts utilised outside the Bajaj Finserv Health Prime network
Cash redemption Redeeming benefit for cash
Combined benefits Clubbing network discounts with any other benefits

How to claim for lab and radiology benefits

You can claim lab and radiology benefits under the Physiotherapy Care plan in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number
    2. Under ‘My Health Plans’, select the purchased plan
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website
    2. Under ‘My Health Plans’, select the purchased plan
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to
    2. Attach a scanned copy of the invoice with all details clearly visible
    3. Mention details like hospital/lab name, patient name, and bill amount
    4. Attach membership document received at the time of purchase and the invoices for all expenses being claimed

How to claim for network discount benefits

You can claim network discount benefits under the Physiotherapy Care plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount

  • Select the date of visit

    Select the date of visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher

  • Physical visit

    Physical visit

    1. You can also view the list of labs and hospitals available on the Bajaj Finserv Health App

    2. Go to any of the 3,500+ labs and hospitals within the prime network

    3. Share your registered mobile number with the lab or hospital

    4. Get up to 10% discount on various services under the network discount benefit

  • Customer care

    Customer care

    You can connect with the customer support team on 020 - 48562555 or drop a mail to

Frequently asked questions

What is Physiotherapy Care?

Physiotherapy Care plan covers the expenses of home nursing and physiotherapy treatments taken after an accident or disease. The plan also offers network discounts on different healthcare services at the Bajaj Finserv Prime network.

What is the claim process for this plan?

Members can make claims by writing to the service provider at Also, using the Bajaj Finserv Health app, or website.

What is the cost of this plan?

The cost of this plan is Rs. 2,599 for a year.

What are the network discounts available with this plan?

This plan offers the following network discounts:
1. OPD consultation discount – 10%
2. Lab and radiology discount– 10%
3. Health plans and packages discount– 10%
4. Pharmacy discount– 10%
5. Spectacle discounts– 10%
6. Dental procedure discounts– 10%
7. Room rent discount– 5%
8. Free ambulance for in-patient department admissions

What is a lab test package?

Lab test package is a healthcare package that consists of a predefined set of tests. These tests aim to identify and minimize risk factors in addition to detecting illnesses at an early stage. The customers will have an option to take the health care tests at Bajaj Finserv Health partner hospitals and labs.

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Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.