Bajaj Finserv Health - Neonatal Intensive Care
Product highlights
Key features and benefits
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Membership fee starting at Rs. 999
The plan offers neonatal care for newborn babies born prematurely. It is available in two variants. The Essential plan is available at Rs. 999. The Classic plan is available at Rs. 1,999.
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OPD/doctor consultation
Get expert consultation benefits for the newborn baby. Reimburse your routine OPD and consultation charges by producing an accurate invoice from the doctor. Get specialist consultation benefits from Gynaecologist/General Physician/Paediatrician.
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Lab and radiology benefits
Take pre-defined lab tests prescribed by the doctor at any pathology and avail of this benefit at any Bajaj Finserv Health prime partner hospitals.
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Network discounts
Get a discount for OPD consultation, lab and radiology tests, pharmacy, room rents etc. It is applicable for multiple visits only at the network hospitals.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy the Senior citizen care plan If you meet all the eligibility criteria, we will need a few details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Newborn babies
Documents required
You only need to provide the following details at the time of buying the policy:
- Name
- Address
- Email address
- Mobile number
Step-by-step guide to buy this policy
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Step 1
Click on ‘Buy Now’ button on this page.
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Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.
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Step 5
In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address, and phone number.
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Step 6
After filling out or reviewing the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.
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Step 7
After the payment is successful, you can download the plan receipt instantly.
You can also download the plan document from ‘My Account’. This is after 5 to 7 working days from the date of purchase of the plan.
Plan details
Here’s a quick look at the plan details of Neonatal Intensive Care:
- Premium of Rs. 999
- Membership fee of Rs. 1,999
| Plan details | Description |
|---|---|
| Plan Type | Essential |
| Lab and radiology benefit (in Rs.) | 2,000 |
| OPD benefit (in Rs.) | 1,400 |
| Membership fee including GST (in Rs.) | 999 |
| Membership duration | 1 year |
| Policy details | Description |
|---|---|
| Plan type | Classic |
| Lab and radiology benefit (in Rs.) | 3,000 |
| OPD benefit (in Rs.) | 2,500 |
| Membership fee including GST (in Rs.) | 1,999 |
| Membership duration | 1 year |
Key inclusions and exclusions
Here’s a quick look at the key inclusions and exclusions under the Neonatal Intensive Care plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| OPD/doctor consultation | Get doctor consultation for the newborn baby and get the routine OPD and consultation charges reimbursed by producing an accurate invoice from the doctor |
| Lab and radiology benefits | Take pre-defined lab tests prescribed by the doctor at any pathology and avail this benefit at any Bajaj Finserv Health prime partner hospitals |
| Network discounts | Get Discount for OPD consultation, lab and radiology tests, pharmacy, room rents etc. for multiple only at the Bajaj Finserv Health prime networks |
| Key exclusions | Description |
|---|---|
| Reimbursements | Reimbursements for any procedures undertaken under OPD/doctor consultation |
| Lab test | Lab test valid outside the Bajaj Finserv Health prime network |
| Network discounts | Network discounts clubbed or used outside the Bajaj Finserv Health prime network |
| Benefits transferable | Benefits transferable to any family member |
Product information
For complete details on product benefits, features, terms and exclusions, please read the product sales brochure and policy wordings carefully before concluding a sale.
How to claim for lab and radiology benefits
You can claim lab and radiology benefits under the Neonatal Intensive Care plan in the following ways:
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Bajaj Finserv Health app
1. Download the app and sign-up using the registered mobile number.
2. Under ‘My Health Plans’, select the purchased plan.
3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’. -
Bajaj Finserv Health website
1. Sign-up on the Bajaj Finserv Health website.
2. Under ‘My Health Plans’, select the purchased plan.
3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’. -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.
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E-mailing the customer care team
1. Email to customercare@bajajfinservhealth.in.
2. Attach a scanned copy of the invoice with all details clearly visible.
3. Mention details like hospital/lab name, patient name, and bill amount.
4. Attach the membership document received at the time of purchase and the invoices for all expenses being claimed.
How to claim for network discount benefits
You can claim network discount benefits under the Neonatal Intensive Care plan in the following ways:
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Select the network discount benefit
Go to your plans and select network discount benefit along with the type of discount you want.
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Select a hospital/lab near you
Select any hospital/lab near your area from the list of providers within the prime network.
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Share the voucher
Share voucher received on SMS with hospital/lab on date of visit and claim discount.
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Physical visit
• You can also view the list of labs and hospitals available on the Bajaj Finserv Health App.
• Go to any of the 3,500+ labs and hospitals within the prime network.
• Share your registered mobile number with the lab or hospital.
• Get up to 10% discount on various services under the network discount benefit. -
Select the date of the visit
Enter the date when you wish to visit the hospital/lab and generate a voucher.
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Customer care
You can connect with the customer support team at 020-48562555 or drop a mail to customercare@bajajfinservhealth.in.
Frequently asked questions
Premature birth can cause multiple health complications. A Neonatal Intensive Care plan offers a range of benefits like lab and radiology tests, doctor consultation, and discount on network hospitals.
This Bajaj Finserv Health plan is available in two variants:
- Essential plan at a membership fee of Rs. 999 for one year
- Classic plan at a membership fee of Rs. 1,999 for one year
The plan is valid for a membership duration of one year.
There is no option to renew the Neonatal Intensive Care plan. You need to re-purchase the plan after its membership duration expires.
The 4 levels of NICU are determined by the level of care and medical support needed for the premature or critically ill newborns. Level 1 is the least intensive level of care and provides basic care like monitoring and feeding. Level 2 NICU provides more advanced care, including the administration of oxygen and intravenous (IV) fluids. Level 3 NICU provides advanced care, like ventilator support and neonatal surgery. Level 4 NICU is the highest level and is equipped to care for the most fragile and critically ill infants with multiple medical conditions.
Newborns go to the NICU if they are born prematurely, have low birth weight, have breathing or heart problems, or have life-threatening illnesses or medical conditions.
The age limit for NICU is typically based on the weight and gestational age of the newborn, rather than the chronological age.
