Care Health Insurance Claim Status – All You Need To Know

Easily track your Care health insurance claim status with a simple process. Read on to get more details.
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3 min
31-January 2024

Health insurance is a necessary protection against rising medical expenses in India. Care Health Insurance is one of the leading health insurance providers in India that offers comprehensive health insurance policies with broad coverage. In the case of a medical emergency, filing for health insurance claims can be complicated and tedious. Hence, tracking the claim status becomes essential to ensure a hassle-free and quick claim settlement. In this article, we will discuss Care Health Insurance claim status and how to track it.

What is Care Health Insurance claim status?

Care Health Insurance Claim Status is the status of the claim filed by policyholders for reimbursement or cashless claims. It relates to the update on the progress of the claim settlement process and helps the policyholder stay informed about the claim status.

Care Health insurance plans offered through Bajaj Finance

Bajaj Finance collaborates with Care Health Insurance to offer a diverse range of health insurance plans. These plans cater to various needs, including individual health coverage, family floater options, senior citizen plans, critical illness coverage, maternity benefits, group insurance for employees, and personal accident protection. Care Health Insurance's partnership with Bajaj Finance ensures a comprehensive suite of health insurance products, providing financial protection for diverse healthcare requirements. For detailed information and to explore specific plans, please visit the official website or contact customer service.

How to raise a cashless claim for Care Health Insurance?

Follow these steps to raise a cashless claim request with Care Health Insurance for plans offered through Bajaj Finance:

  • Step 1: Contact the insurer using a toll-free number - 1800 102 4488 or you can write to them at customerfirst@careinsurance.com.
  • Step 2: You can get cashless treatment at 19,000+ Care Health network hospitals across India. Click here to locate a hospital near you.
  • Step 3: Contact the hospital insurance helpdesk or billing counter with a copy of the patient’s medical ID card (issued by the insurer), pre-authorisation form along with valid government ID proof.
  • Step 4: Fill and submit the pre-authorisation form available at the hospital desk. You can also download the form online and fill it beforehand.
  • Step 5: The hospital/TPA submits the post treatment discharge summary and other related documents to the insurer for final approval. The insurer will review and verify the documents and process the claim per the policy terms and conditions. The bills will be settled between the insurer and the hospital.

How to raise a reimbursement claim?

To reimburse your hospital and medical expenses, follow these steps:

  • Step 1: You can contact the insurer on the toll-free number: 1800-102-4488 and write to them at customerfirst@careinsurance.com.
  • Step 2: Settle all medical bills and other costs involved in hospitalisation and treatment at the hospital.
  • Step 3: Submit the required documents like the reimbursement claim form, hospital discharge summary, bills, and prescriptions online on the insurer’s website.
  • Step 4: The insurer will review and verify the documents and process the claim as per the policy's terms and conditions.

Documents required for Care Health Insurance claim settlement

Given below is the list of common documents required for claim settlement of Care Health Insurance plans:

  • Policy document received at the time of purchase.
  • Invoices for all expenses being claimed.
  • Medical certificates and reports received from the doctor.
  • In case of loss of passport, a letter from the embassy confirming the loss.
  • In case of baggage loss, trip delay – letter/ confirmation from airlines.

Tracking Care Health Insurance claim status is essential to ensure timely claim settlement and stay informed about the claim process. With easy online access to the claim status, Care Health Insurance's policyholders can avoid unnecessary anxiety and can track the claim progress conveniently. By understanding the process of filing a claim, raising a cashless claim, and a reimbursement claim, and the documents required for the same, the policyholders can make the claim process hassle-free.

Disclaimer

Insurance is the subject matter of solicitation. *T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third-party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third-party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.