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Key Considerations for Buying Term Insurance: CSR and Other

Explore why CSR is a critical factor when choosing term insurance and how it affects your peace of mind.

Choose from a wide range of term insurance plans, starting at Rs. 15/day*

When purchasing term insurance, it is easy to get caught up in the policy’s premium and coverage details. However, one crucial aspect that should not be overlooked is the Claim Settlement Ratio (CSR). The CSR of an insurer directly impacts the reliability and efficiency of the company in settling claims. Understanding CSR and factoring it into your decision can ensure that your family’s financial security is safeguarded effectively. This article explores the importance of CSR in buying term insurance and how it can help you make an informed decision.

What is a Claim Settlement Ratio (CSR)?

The Claim Settlement Ratio (CSR) is the percentage of claims that an insurance company successfully settles out of the total claims made in a given year. A high CSR indicates that the insurer has a good track record of paying claims promptly and without hassle, while a low CSR could signify delays or a higher rate of rejected claims. The CSR is a key indicator of an insurer’s reliability and their commitment to serving their policyholders, particularly during times of need.

Importance of CSR in choosing term insurance

CSR plays a vital role in determining the trustworthiness and reliability of an insurance provider. While premium rates and coverage are important, CSR is a reflection of how effectively the insurer handles claims, which is the primary purpose of buying insurance.
 

1. Reliability of the insurer

  • A high CSR indicates that the insurance provider is reliable and has a history of settling claims efficiently.
  • Ensures your family can depend on the insurer to fulfil the terms of the policy in the event of a claim.


2. Peace of mind for policyholders

  • Knowing that your insurer has a high CSR gives peace of mind, as it reduces the concern of claim rejection or delays when your family needs the payout most.
  • A smooth and timely settlement provides confidence in the insurer’s services.


3. Indicator of customer satisfaction

  • A high CSR suggests that customers are satisfied with the service and promptness of the insurer’s claims processing.
  • It is an assurance that the company values its policyholders and is committed to providing support in times of need.


4. Avoid unnecessary disputes

  • Insurers with a lower CSR may have higher chances of disputes or complicated claims processes.
  • A high CSR helps avoid prolonged litigation or issues in getting the policy benefits for your family.

Factors to consider other than CSR for choosing a suitable term insurance

While CSR is essential, there are other crucial factors that should influence your decision when choosing a term insurance plan.


1. Premium affordability

  • Ensure the premium fits within your budget. While a lower premium may seem attractive, it’s essential to balance affordability with adequate coverage.
  • Compare different plans and choose one that offers value for money.


2. Coverage amount

  • The sum assured should reflect the financial needs of your dependents. Consider factors like living expenses, children’s education, and any debts when determining the right coverage amount.
  • Ensure the coverage is sufficient to secure your family’s future without compromising other financial goals.


3. Policy term

  • Select a policy term that aligns with your family’s long-term financial goals, such as children’s education or retirement planning.
  • A longer policy term can provide continued protection for a longer period, offering peace of mind.


4. Riders and additional benefits

  • Consider adding riders like critical illness, accidental death, or waiver of premium to enhance the coverage.
  • These additional benefits can provide extra protection in case of medical emergencies or disabilities.


5. Claim process transparency

  • Make sure the insurance company provides a transparent and easy-to-understand claims process.
  • Look for insurers that provide clear documentation and a straightforward process for claim settlement.

Conclusion

When buying term insurance, buying term insurance without ignoring CSR is crucial. The Claim Settlement Ratio offers vital insight into how well an insurer handles claims, ensuring your family’s financial security when it matters most. Basically, CSR is an important factor to consider when choosing life insurance. And while CSR is an important factor, consider other aspects like coverage, premiums, and additional riders as well for a comprehensive, well-rounded policy. By taking these steps, you can make an informed decision that provides long-term protection and peace of mind for your family’s future.


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Frequently asked questions

How does CSR influence the approval of claims?

A high CSR indicates a higher likelihood of claim approval, as it reflects the insurer’s ability to settle claims effectively. Insurers with a strong CSR are more likely to provide timely and hassle-free claim settlements when the policyholder’s family needs it most.

Is CSR data trustworthy and where can I access it?

CSR data is reliable and published annually by insurance regulatory bodies like the IRDAI in India. You can find CSR information on insurer websites, annual reports, or industry publications, providing insights into how well an insurer handles claims.

Does CSR differ across various insurance policies?

Yes, CSR can vary depending on the type of insurance plan and insurer. Different insurers may have varying success rates in claim settlement, so it’s important to review CSR for each plan to choose one with a good track record for your needs.

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Disclaimer

*T&C Apply. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Life Insurance Limited (Formerly known as Bajaj Allianz Life Insurance Company Limited), HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj General Insurance Limited(Formerly known as Bajaj Allianz General Insurance Company Limited), SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note- While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.

T&C Apply. #Above illustration is considering Male aged 25years | Non-Smoker | Policy Term(PT)– 30 years | Premium Payment Term (PPT)– 30 years | Sum Assured opted is Rs.1,00,00,000 | Offline Channel | Standard Life | Yearly Premium is Rs. 5,417. Total Premium Rs.1,62,518 | Medical Rates | Yearly Premium Payment Mode | Death benefit opted is lumpsum payout and monthly instalments (Lumpsum Payout Percentage: 40, Income Payout Percentage: 60). Income payout instalment opted for 40 years | Premium shown above is exclusive of Goods & Service Tax/ any other applicable tax levied, subject to changes in tax laws, and any extra premium and is for illustrative purpose only.

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