Bajaj Finserv Health Limited

Bajaj Finserv Health - Alcoholism Care at a membership fee of Rs. 2,099

Key features and benefits

  • OPD/doctor’s consultation coverage

    OPD/doctor’s consultation coverage

    Get coverage for multiple consultations with doctors up to Rs.1,000.

  • Lab test package

    Lab test package

    Get network discounts up to 10% on pre-defined set of tests. These tests can be for identifying, mitigating addiction risks, and the early detection of illnesses.

  • Network discounts

    Network discounts

    Get discounts of 5-10% on multiple healthcare services only at Bajaj Finserv Health Prime network.

  • Ambulance service

    Ambulance service

    Get free ambulance service for IPD.

  • End-to-end online process

    End-to-end online process

    Buy the plan online hassle-free with our 100% digital and paperless process. You can also use the benefits from the Bajaj Finserv Health App.

  • No documents required to buy the plan

    No documents required to buy the plan

    When buying the Alcoholism Care plan, you do not need to present any documents at the time of making the purchase.

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Eligibility criteria and documents required

You need to fulfil the following criteria to buy Alcoholism Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Age: 18-75 years

Documents required

No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:
  • Name
  • Address
  • Email Address
  • Mobile number

Step-by-step guide to buy this plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the details. Provide your name, address, email address, and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

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Plan details

Here’s a quick look at the plan details of Alcoholism Care:

Plan details Description
Coverage details Get OPD/Doctor consultation coverage. Get discounts on lab and radiology tests at Bajaj Finserv Health prime network hospitals and labs.
Membership fee including GST (in Rs.) 2,099
Lab test package covered (pre-defined) Lipid profile | kidney function test | liver function test | haemogram | vitamin B12 HbA1C
Test frequency 1 per year
OPD/Doctor consultation benefit (Open market coverage) (in Rs.) 1,000
Network discounts Get 10% discount for OPD consultation, lab, and radiology tests. Get 10% discount on health plans and packages. Also, get 10% discount on pharmacy, spectacle, and dental procedure. Get 5% discount on room rent. Free ambulance for IPD admissions.
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Alcoholism Care plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
OPD doctor’s consultation Covers expenses up to the benefit as specified in the plan document.
Lab tests Covers pre-defined set of lab tests.
Network discounts Offers discounts on healthcare expenses within the Bajaj Finserv Heath Prime network.
Key exclusions Description
Medical procedures Does not cover medical procedure costs.
Non-transferrable Cannot transfer benefits to anyone else.
No carry forward No option to carry forward the un availed benefit even on the repurchase of the plan.
Lab test within the network Does not cover lab tests outside the Bajaj Finserv Health Prime network.
Non-redeemable Cannot redeem benefits against cash.
Network exclusive Cannot club the network discounts with other benefits or use outside the network.

How to claim for lab and radiology benefits

You can claim lab and radiology benefits under the Alcoholism Care in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’.

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’ or ‘Lab and radiology benefit’.

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to
    2. Attach a scanned copy of the invoice with all details clearly visible.
    3. Mention details like hospital/lab name, patient name, and bill amount.
    4. Attach membership document received at the time of purchase and the invoices for all expenses claimed.

How to claim for network discount benefits

You can claim network discount benefits under the Alcoholism Care plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want.

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network.

  • Physical visit

    Physical visit

    1. You can also view the list of labs and hospitals available on the Bajaj Finserv Health App.
    2. Go to any of the 3,500+ labs and hospitals within the prime network.
    3. Share your registered mobile number with the lab or hospital.
    4. Get up to 10% discount on various services under the network discount benefit.

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount.

  • Select the date of visit

    Select the date of visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher.

  • Customer care

    Customer care

    You can connect with the customer support team on 020 - 48562555 or drop a mail to

Frequently asked questions

How is Alcoholism Care beneficial?

The plan covers doctor’s consultation and lab test package. These tests help identify any illnesses due to excessive alcohol consumption. Early detection minimises the risk factors rising from the illness. It also gives discounts on healthcare services taken at the Bajaj Finserv Health prime network.

What are the discounts offered within the Bajaj Finserv Health Prime network for Alcoholism Care?

This plan offers the following healthcare expense discounts:
1. OPD consultation discount – 10%
2. Lab and radiology discount– 10%
3. Health plans and packages discount– 10%
4. Pharmacy discount– 10%
5. Spectacle discounts– 10%    
6. Dental procedure discounts– 10%
7. Room rent discount– 5%
8. Free ambulance for IPD admissions

What is the claim process for Alcoholism Care?

Members can make claims by writing to the service provider at Also, using the Bajaj Finserv Health app, or website.

What kind of doctors are available for consultation?

Members can consult doctors with a minimum degree of MBBS, BDS, BAMS or BHMS. The plan also provides access to specialist doctors based on the specific terms of the plan document.

What does the lab test package include?

The lab test package has a pre-defined set of tests that help to determine early risk factors if any. Avail the lab test facility at any Bajaj Finserv Health Prime partner hospitals and labs.

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Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.