Bajaj Pay FASTag Replacement: Steps to Get a New FASTag

Replacing your Bajaj Pay FASTag is easy with simple online or offline methods. Follow these steps to get a replacement FASTag hassle-free.
Bajaj Pay FASTag Replacement: Steps to Get a New FASTag
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5 mins
3 December 2024

How to replace Bajaj Pay FASTag online

Replacing a Bajaj Pay FASTag online is a straightforward process. Customers can complete the replacement from the comfort of their homes. Here are the steps to follow:

1. Visit the official Bajaj Pay website.

2. Log in to your account using your credentials.

3. Navigate to the FASTag section on the dashboard.

4. Select the option for FASTag replacement.

5. Fill in the required details, including your vehicle information.

6. Upload any necessary documents, such as identification proof.

7. Make the payment for the replacement fee.

8. Submit your request and wait for confirmation via email or SMS.

This online process ensures quick service and eliminates the need for physical visits to a branch.

Bajaj Pay FASTag replacement due to damage

If a Bajaj Pay FASTag gets damaged, it is essential to replace it promptly. Here are the steps:

1. Check if the FASTag is physically damaged.

2. Visit the Bajaj Pay website or app.

3. Log in to your account.

4. Select the option for damaged FASTag replacement.

5. Provide vehicle details and upload necessary documents.

6. Pay the applicable fee for replacement.

7. Confirm submission and await further instructions.

Timely replacement helps avoid delays at toll plazas.

Steps to replace Bajaj Pay FASTag offline

Some customers may prefer replacing their Bajaj Pay FASTag offline. Here is how to do it:

1. Locate the nearest Bajaj Finserv branch or authorized center.

2. Take your damaged or old FASTag with you.

3. Bring identification proof and vehicle registration documents.

4. Fill out a replacement request form at the branch.

5. Submit all required documents to the staff.

6. Pay any applicable fees for processing.

7. Collect a receipt and wait for confirmation of your new FASTag.

This method allows personal interaction and assistance from staff.

Replacement process for lost Bajaj Pay FASTag

Losing a Bajaj Pay FASTag can be concerning, but replacing it is simple. Follow these steps:

1. Immediately report the loss through the Bajaj Pay app or website.

2. Log in to your account and navigate to the FASTag section.

3. Select ‘Lost FASTag’ option for replacement.

4. Provide vehicle details and identification proof.

5. Complete any required forms online or offline as needed.

6. Pay the replacement fee securely online or at a branch.

7. Confirm submission and monitor your email for updates.

Acting quickly ensures continued access to toll services.

Consider Bajaj Finserv for toll plaza payments

Bajaj Finserv offers an efficient solution for toll plaza payments through its FASTag service. Customers benefit from seamless transactions at toll plazas, reducing wait times significantly. The service ensures that users can travel without interruptions, making road trips more enjoyable.

With easy online management, customers can monitor their transactions and recharge their accounts effortlessly through Bajaj Pay. The convenience of Bajaj Finserv’s platform enhances user experience during travel.

Conclusion

Replacing a Bajaj Pay FASTag is an essential task for vehicle owners who want uninterrupted travel on toll roads. Whether opting for online or offline methods, customers have clear steps to follow. Addressing issues like damage or loss promptly ensures smooth journeys ahead.

With services like those offered by Bajaj Finserv, users can enjoy hassle-free toll payments and better management of their travel expenses. Staying informed about these processes empowers customers to handle their FASTag needs efficiently, enhancing their overall travel experience.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

GET THE APP

Frequently asked questions

How long does it take to receive a replacement Bajaj Pay FASTag?
Customers can expect to receive their replacement Bajaj Pay FASTag within 5 to 7 business days after submitting their request and payment.

Is there a charge for Bajaj Pay FASTag replacement?
Yes, there is a replacement fee for obtaining a new Bajaj Pay FASTag. This fee is typically around Rs. 100, but additional charges may apply depending on the situation.

Can I replace my Bajaj Pay FASTag offline?
Yes, customers can replace their Bajaj Pay FASTag offline by visiting the nearest Bajaj Finserv branch or authorized center. They will need to provide necessary documents and pay the applicable fees.

What do I do if my Bajaj Pay FASTag is damaged?
If a Bajaj Pay FASTag is damaged, customers should log into the Bajaj Finserv app, go to the FASTag section, select the option for replacement, and follow the prompts to complete the process.

What should I do if my Bajaj Pay FASTag is not working?
If the Bajaj Pay FASTag is not functioning properly at toll plazas, customers should first check their account balance. If the balance is sufficient and issues persist, they can log a complaint through the Bajaj Finserv app or contact customer support for assistance.

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