Published May 29, 2026 · 4 Min Read

What is the "Printer Driver is Unavailable" error

The “Printer Driver is Unavailable” error appears when a computer is unable to communicate properly with the printer because the required printer driver is missing, outdated, corrupted or incompatible with the operating system. This issue commonly occurs on Windows devices and can prevent the printer from functioning correctly. A printer driver acts as a communication bridge between the computer and the printer. When the driver becomes damaged or unsupported, the system may fail to recognise the printer or send print commands properly. As a result, users may experience printing failures, offline printer status or error notifications.


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Common causes of "driver is unavailable" Error in printers

The “Driver is Unavailable” error in printers usually occurs when the system cannot properly access or communicate with the installed printer driver. Several software, compatibility and installation issues can trigger this problem on Windows computers.

  • Outdated printer drivers: Older drivers may become incompatible after Windows updates or system changes.
  • Corrupted driver files: Damaged or incomplete driver files can prevent the printer from functioning properly.
  • Incorrect driver installation: Installing the wrong printer driver version may lead to communication errors between the printer and computer.
  • Windows update compatibility issues: Some operating system updates may affect existing printer driver functionality.
  • Missing printer drivers: The required printer driver may not be installed correctly or may have been accidentally removed.
  • Interrupted driver updates: Power failures or interrupted installations can corrupt printer driver setup files.
  • Incompatible printer software: Older printer software may not support newer Windows versions or security updates.
  • USB or network connection issues: Faulty printer connections may sometimes trigger driver-related error messages.
  • Antivirus or firewall interference: Security software may block printer communication or driver installation processes.
  • System file errors: Corrupted Windows system files can affect printer driver recognition and performance.

How to fix printer driver is unavailable error

The “Printer Driver is Unavailable” error can usually be resolved by updating, reinstalling or troubleshooting the printer driver and related system settings. Following the correct troubleshooting steps helps restore proper communication between the computer and printer.

  • Restart the printer and computer: A simple restart can refresh system processes and resolve temporary driver communication issues.
  • Update the printer driver: Install the latest printer driver version from the printer manufacturer’s official support page.
  • Reinstall the printer driver: Remove the existing driver completely and reinstall it to fix corrupted or incompatible files.
  • Run Windows printer troubleshooter: Use the built-in Windows troubleshooting tool to detect and repair common printer issues automatically.
  • Check Windows updates: Install pending operating system updates that may include important printer compatibility fixes.
  • Reconnect the printer properly: Verify USB cables, Wi-Fi connections or network settings to ensure stable printer communication.
  • Set the printer as default: Incorrect default printer settings may sometimes trigger driver-related errors.
  • Remove old printer devices: Delete unused or duplicate printer entries from system settings to avoid driver conflicts.
  • Disable antivirus temporarily: Some security software may block printer drivers or installation processes.
  • Restart the Print Spooler service: Resetting the Windows Print Spooler can help restore printing functionality.
  • Check driver compatibility: Ensure the installed driver supports the current Windows version and printer model.
  • Use manufacturer support software: Many printer brands provide dedicated troubleshooting and driver update tools for quick fixes.

Also explore: Printer setup guide

How to fix driver unavailable errors in HP, Epson, Canon and Brother printers

Printer driver unavailable errors can occur across different printer brands due to outdated drivers, software conflicts or operating system compatibility issues. While the troubleshooting process is similar, some brands also provide dedicated support tools and driver management software for easier fixes.


HP printers

  • Use HP Smart App or HP Print and Scan Doctor to automatically detect and fix driver issues.
  • Download the latest HP printer driver from the official HP support website.
  • Remove older HP printer entries before reinstalling the updated driver.
  • Ensure HP printer firmware is updated for better Windows compatibility.

 

Epson printers

  • Run the built-in Epson printer maintenance and troubleshooting utility.
  • Install the latest Epson printer drivers compatible with your Windows version.
  • Restart the Epson Print Spooler service if printing stops unexpectedly.
  • Check Wi-Fi or USB connections to avoid communication errors.

 

Canon printers

  • Use Canon’s official printer setup software for proper driver installation.
  • Uninstall corrupted Canon drivers before reinstalling updated versions.
  • Verify that Canon printer software supports the current Windows operating system.
  • Disable temporary firewall restrictions if installation fails.

 

Brother printers

  • Download updated Brother printer drivers from the official Brother support page.
  • Use the Brother Printer Driver Removal Tool before reinstalling drivers.
  • Ensure the Brother printer is connected to the correct network or USB port.
  • Restart the printer and computer after completing driver updates.

 

General troubleshooting tips

  • Restart both the printer and computer after every major troubleshooting step.
  • Keep Windows updated to maintain printer compatibility.
  • Avoid installing drivers from unofficial third-party websites.
  • Use manufacturer-recommended software for stable printer performance and fewer driver-related issues.

Also explore: Best printers for office use

How to roll back to previous printer driver

Rolling back to a previous printer driver can help fix printing issues caused by incompatible, unstable or recently updated drivers. This method restores the older driver version that previously worked correctly with the printer and operating system.

  • Open Device Manager: Search for “Device Manager” in Windows search and open the settings panel.
  • Locate the printer section: Expand the “Printers” or “Print queues” category to find the connected printer.
  • Right-click the printer name: Select “Properties” from the printer options menu.
  • Open the Driver tab: Navigate to the “Driver” section inside printer properties.
  • Click ‘Roll Back Driver’: If available, choose the rollback option to restore the previously installed driver version.
  • Follow on-screen instructions: Complete the rollback process by confirming the changes.
  • Restart the computer: Reboot the system to apply the previous printer driver settings properly.
  • Test the printer after rollback: Print a test page to check whether the driver unavailable issue has been resolved.
  • Disable automatic driver updates if needed: Prevent Windows from reinstalling problematic drivers automatically.
  • Use manufacturer support tools if rollback is unavailable: Some printer brands provide dedicated software for driver recovery and reinstallations.

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Frequently asked questions

Can I buy a printer on EMI?

Yes, you can easily bring home your preferred printer using Bajaj Finance’s Easy EMI options. Whether you already have the Insta EMI card or are new to it, here is how to begin:


If you have the Bajaj Finance Insta EMI card:

  • Explore products on Bajaj Mall: Choose from a wide range of the latest and most popular models.
  • Visit a partner store: Check out the product in person at any of Bajaj Finance’s 1.5 lakh partner stores across 4,000 cities in India.
  • Use your Insta EMI card at checkout: Convert the cost into Easy EMIs that fit your monthly budget.
  • Zero down payment on select models: Take your chosen product home without paying anything upfront.

If you do not have an Insta EMI card:

Check your Insta EMI Card eligibility online using your mobile number and OTP. If you are eligible, apply instantly and enjoy a smarter, more affordable way to buy your favourite product on Easy EMIs.

What does the "Driver is Unavailable" error mean?

The “Driver is Unavailable” error means the computer cannot properly communicate with the printer because the printer driver is missing, corrupted, outdated or incompatible with the operating system.

Why is my printer driver unavailable on Windows 11?

This issue on Windows 11 commonly occurs because of outdated drivers, incompatible printer software, interrupted Windows updates or corrupted printer driver files.

How do I fix HP printer driver unavailable error?

You can fix HP printer driver unavailable errors by updating or reinstalling the latest HP printer drivers using the HP Smart App or HP support website.

Can outdated Windows cause printer driver errors?

Yes, outdated Windows versions may create compatibility problems with modern printer drivers and can trigger driver unavailable errors during printing.

Should I reinstall my printer driver?

Yes, reinstalling the printer driver is often one of the most effective solutions when the driver becomes corrupted, outdated or incompatible.

How do I update my printer driver manually?

You can manually update the printer driver by downloading the latest compatible driver from the printer manufacturer’s official support website and installing it through Windows Device Manager or printer setup software.

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Disclaimer

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