Spam calls are unsolicited phone calls made for marketing, promotional, or fraudulent purposes. These calls are often made in bulk to a large number of recipients, with the aim of selling products, services, or, in some cases, scamming individuals. Robocalls, on the other hand, are automated calls that use pre-recorded messages instead of live agents.
Spam and robocalls can be classified into several categories:
- Telemarketing calls: Calls promoting products, services, or events.
- Fraud calls: Calls aimed at deceiving recipients into sharing personal or financial information.
- Automated robocalls: Pre-recorded messages, often used for political campaigns, surveys, or scams.
These calls are not only a nuisance but also a potential threat. They can lead to scams, identity theft, and data breaches, causing financial and emotional distress to individuals and businesses.
How spam calls affect businesses
Spam calls do not just impact individuals; businesses are equally vulnerable. Here are some of the key ways spam calls can affect organisations:
- Lost productivity: Frequent interruptions from spam calls disrupt daily operations and waste employees’ time.
- Financial losses: Scams targeting business phone numbers can lead to fraudulent transactions or theft of sensitive financial information.
- Data breaches: Phishing attempts through robocalls can compromise business data, leading to reputational damage and potential legal consequences.
- Employee scams: Fraudsters may impersonate clients or partners, tricking employees into sharing confidential information.
How to block spam calls on iPhone
Blocking spam calls on an iPhone is straightforward. Follow these steps to safeguard your device:
- Enable call-blocking features:
- Go to “Settings” on your iPhone.
- Tap on “Phone” and select “Call Blocking & Identification.”
- Add numbers to your block list.
- Use the ‘Silence Unknown Callers’ feature:
- Navigate to “Settings” and select “Phone.”
- Toggle on the “Silence Unknown Callers” option. This will send calls from unknown numbers directly to voicemail.
- Download trusted call-blocking apps:
- Install apps like Truecaller or Hiya from the App Store. These apps identify and block spam calls using their extensive databases.
- Install apps like Truecaller or Hiya from the App Store. These apps identify and block spam calls using their extensive databases.
- Use carrier-specific tools:
- Check if your service provider offers spam call protection services and activate them.
- Check if your service provider offers spam call protection services and activate them.
By following these steps, you can significantly reduce the number of unwanted calls on your iPhone.
How to block spam calls on Android
Android devices offer several options for blocking spam calls. Here is a step-by-step guide:
- Activate spam identification features:
- Open the “Phone” app.
- Tap the three dots in the top-right corner and select “Settings.”
- Enable the “Caller ID & Spam” option.
- Turn on ‘Do Not Disturb’ mode:
- Go to “Settings” and select “Sound & Vibration.”
- Choose “Do Not Disturb” and customise it to block unknown or spam calls.
- Install spam-blocking apps:
- Download apps like Truecaller, RoboKiller, or Call Control from the Google Play Store. These apps provide real-time spam detection and blocking.
- Download apps like Truecaller, RoboKiller, or Call Control from the Google Play Store. These apps provide real-time spam detection and blocking.
- Leverage carrier services:
- Contact your service provider to activate anti-spam tools, such as spam filters or caller identification features.
These steps will help you effectively manage and block spam calls on your Android device.
Best call-blocking apps in 2025
Here is a comparison of the top 5 call-blocking apps to help you choose the best one for your needs:
| App name | Pricing | Features | User ratings | Platform compatibility |
|---|---|---|---|---|
| Truecaller | Free/Paid | Caller ID, spam blocking, SMS spam filter | 4.5/5 | iOS, Android |
| RoboKiller | Paid | Spam blocking, call screening, AI-based detection | 4.4/5 | iOS, Android |
| Hiya | Free/Paid | Spam detection, call blocking | 4.3/5 | iOS, Android |
| Call Control | Free/Paid | Block robocalls, community blacklist | 4.2/5 | Android |
| Nomorobo | Free/Paid | Robocall blocking, real-time alerts | 4.1/5 | iOS, Android |
These apps offer a mix of free and paid features, allowing users to customise their call-blocking preferences based on their needs.