The Silvassa Municipal Council (SMC) offers a dedicated customer care service for water bill inquiries and issues. This service aims to assist residents in managing their water bill payments. It resolves billing discrepancies and addresses water supply concerns. The customer care team provides timely and accurate information. It ensures a smooth and hassle-free experience for all residents.

Residents can contact SMC customer care through phone, email, and online portals. The customer care service also provides information on accessing and using the online bill payment system. Thus, making it convenient for residents to manage their water bills from the comfort of their homes.

The SMC customer care team handles billing queries and assists with registering complaints. It also handles water supply issues, such as low pressure, leakages, and supply disruptions. The Silvassa Municipal Council ensures that residents receive the support they need to manage their water services effectively.

Now, you can make your Silvassa Municipal Council water bill payment online with added convenience and security with Bajaj Pay.

Silvassa Municipal Council water bill customer care number

Residents of Chandrapur can reach the municipal water bill customer care team at +91-83474-72611.

This toll-free number is available during working hours. It ensures prompt assistance with water bill-related inquiries and issues.

How do I register a complaint with Silvassa Municipal Council

To register a complaint with the Silvassa Municipal Council, follow these steps:

1. Visit the official website: Go to the Silvassa Municipal Council's website. Look for the ‘COMPLAINT’ or ‘GRIEVANCE’ section on the homepage.

2. Select the complaint type: Choose the appropriate category for your complaint. Common categories include water supply issues, billing discrepancies, and sanitation problems.

3. Fill in the details: Provide all necessary details, including your name, address, contact information, and a detailed issue description. Be specific about the problem to ensure accurate resolution.

4. Submit the complaint: Once all details are filled in, submit the complaint. You may receive a reference number to track the status of your complaint.

5. Follow-up: If your complaint is not resolved within the stipulated time, use the reference number to follow up. You can check the status online or by contacting the customer care team.

Registering a complaint through the official website is the most efficient way to ensure your issue is recorded and addressed.

If you face difficulties using the online system, visit the municipal office to register your complaint.

How to get the consumer ID of Silvassa Municipal Council

Obtaining your consumer ID for the Silvassa Municipal Council is crucial for managing your water services and bills.

Here is how you can find it:

1. Check your bill: Your consumer ID is usually printed on your water bill. Look for it in the top section or under the account information.

2. Online portal: Visit the Silvassa Municipal Council’s official website and log in to your account. Your consumer ID will be displayed on your dashboard.

3. Customer care: Contact the Silvassa Municipal Council’s customer care team. Provide your address and other necessary details, and they will help you retrieve your consumer ID.

4. Municipal office: If you cannot find your consumer ID through the above methods, visit the municipal office in person. Bring a copy of your water bill and any identification documents. The staff will assist you in locating your consumer ID.

Your consumer ID is essential for accessing online services, paying bills, and registering complaints.

Keep it handy for all future interactions with the Silvassa Municipal Council.

Silvassa Municipal Council water bill customer care helpline

The Silvassa Municipal Council offers a dedicated water bill customer care helpline for residents needing assistance.

Here is how to utilise the service:

1. Dial the helpline number: Call the customer care number, +91-83474-72611, during working hours. The helpline is designed to provide prompt assistance for water bill-related issues.

2. Follow the IVR prompts: Listen to the Interactive Voice Response (IVR) system and choose the appropriate option. Options usually include billing inquiries, water supply complaints, and general information.

3. Speak to a representative: If the IVR does not resolve your query, speak with a customer care representative. Explain your issue clearly and provide any necessary details.

4. Get assistance: The representative will assist you with your query or complaint. They can help with bill payment issues, provide information on water supply, and address any discrepancies in your bill.

5. Note down the reference number: If your issue requires further action, note down the reference number provided by the representative. This number will help you track the status of your complaint.

Using the helpline ensures that residents can quickly and efficiently resolve their water bill issues, ensuring uninterrupted water services.

Conclusion

Effective customer care services are essential for managing municipalities' water billing and supply issues. The Silvassa Municipal Council and Silvassa Municipal Council provide dedicated helplines.

They have online portals and efficient complaint registration systems to assist residents. Leverage these services to ensure timely resolution of their queries and uninterrupted access to water services.

Furthermore, you can now view and pay municipality water bill via Bajaj Pay. This BBPS platform by Bajaj Finserv offers multiple benefits and makes paying utility bills online a seamless affair.