Shivamoga City Corporation (SCC) is responsible for managing and maintaining civic services in Shivamoga, Karnataka. It ensures that essential services such as water supply, sewage management, road maintenance, and waste disposal are efficiently provided to its citizens.

The corporation is dedicated to enhancing the quality of life for the residents by offering various public amenities, including parks, street lighting, and sanitation. As the governing body, SCC is committed to sustainable urban development and works towards ensuring that all civic responsibilities are fulfilled effectively.

The Shivamoga City Corporation also plays a crucial role in collecting taxes and fees related to property and water services. This revenue is essential for the ongoing development and maintenance of the city’s infrastructure.

The corporation encourages residents to actively participate in civic duties by paying bills on time and using available platforms for complaints and grievances. Citizens can reach out to the SCC for assistance with water bill payments, water supply issues, and other public services. The SCC has established multiple channels for communication, ensuring that residents have easy access to customer care services when required.

Now, you can make your Shivamoga City Corporation water bill payment online with added convenience and security with Bajaj Pay.

Shivamoga City Corporation Water Bill Customer Care

The Shivamoga City Corporation has a dedicated customer care service to assist residents with water-related issues. Whether you need help with water bill payments, supply disruptions, or any other water-related queries, the SCC customer care team is available to provide prompt support. The corporation aims to resolve issues efficiently to ensure that residents face minimal disruptions in accessing water services.

Residents can contact the customer care team via phone, email, or by visiting the corporation’s office. The customer care representatives are trained to handle a wide range of queries, from providing details about outstanding bills to helping citizens register complaints. In addition, the corporation has an online portal where residents can check their bills, make payments, and track the status of any complaints lodged.

To ensure quick resolutions, the SCC encourages residents to provide accurate details when reaching out for assistance. It is important to have your water bill account number or consumer ID handy when contacting customer care, as this will help the team address your issue efficiently.

Shivamoga City Corporation water bill customer care number

For any issues related to water billing, the Shivamoga City Corporation has a dedicated helpline number: 1800-425-7677. This number connects residents directly with the customer care team, which is available during business hours to assist with queries and complaints. Whether it is a billing issue or a question regarding water supply, this number provides a direct line to support services.

In addition to the customer care number, residents can also access assistance through the SCC’s official website. The website offers various services, including bill payments, complaint registration, and contact information for different departments. If you prefer visiting in person, the SCC's office is located in the heart of Shivamoga, where residents can get help with their water bill-related queries.

For urgent matters, such as water supply disruptions or billing disputes, the customer care number ensures that residents can quickly reach the right department. It is recommended to contact the SCC as soon as an issue arises to avoid delays in service restoration or resolution.

How do I register a complaint with Shivamoga City Corporation

Registering a complaint with the Shivamoga City Corporation is a straightforward process. Here are the steps:

1. Visit the official website of the Shivamoga City Corporation.

2. Navigate to the ‘COMPLAINTS’ section on the homepage.

3. Choose the ‘WATER SUPPLY’ option from the list of services.

4. Enter your water bill account number or consumer ID for verification.

5. Provide a detailed description of the issue you are facing, whether it is a billing error or a water supply disruption.

6. Attach any supporting documents, such as your latest water bill or proof of previous payments.

7. Click on the ‘SUBMIT’ button to lodge your complaint.

Once your complaint is submitted, you will receive a reference number. Keep this number safe, as it will allow you to track the progress of your complaint. The SCC aims to resolve complaints within a few working days, depending on the nature of the issue.

For urgent complaints, such as severe water supply disruptions, you can also call the customer care helpline directly. Providing complete and accurate details will help the customer care team address your complaint faster.

How to get the consumer ID of Shivamoga City Corporation

Obtaining your consumer ID with Shivamoga City Corporation is essential for managing your water bill payments and services. Here is how you can get it:

1. Locate your previous water bill, as the consumer ID is usually printed on it. It is often labelled as ‘CONSUMER NUMBER’ or ‘ACCOUNT NUMBER.’

2. If you do not have a previous bill, visit the official website of the Shivamoga City Corporation.

3. On the homepage, go to the ‘WATER BILLING’ section.

4. Select the ‘RETRIEVE CONSUMER ID’ option from the menu.

5. Enter your registered mobile number and property details.

6. You will receive your consumer ID via SMS or email, depending on the contact information you have provided.

Alternatively, you can contact the SCC customer care helpline. By providing your property address or registered mobile number, the customer care team can retrieve your consumer ID for you.

Having your consumer ID handy makes it easier to manage your water bill payments, lodge complaints, and keep track of your billing history.

Shivamoga City Corporation water bill customer care helpline

The Shivamoga City Corporation provides a dedicated helpline for water bill-related inquiries.

To ensure you get assistance quickly, follow these steps:

1. Dial the official customer care helpline number: 1800-425-7677.

2. Choose the ‘BILL PAYMENT’ option from the automated menu.

3. Enter your water bill consumer ID when prompted.

4. Select the specific issue you need help with, such as ‘OUTSTANDING BILL,’ ‘BILL PAYMENT DISCREPANCIES,’ or ‘WATER SUPPLY INTERRUPTION.’

5. If your issue requires further assistance, you will be connected to a customer care representative.

The helpline is designed to provide swift resolutions, ensuring that residents face minimal disruptions in accessing water services.

It is advisable to call during business hours for faster assistance.

Conclusion

The Shivamoga City Corporation is committed to providing essential services and addressing the needs of its residents.

With a dedicated customer care team, an accessible helpline, and an online portal, the corporation ensures that water bill payments and other related queries are handled efficiently. By following the provided guidelines, residents can easily register complaints, retrieve their consumer ID, and access support services.