The Municipal Corporation of Gurugram (MCG) manages the water supply and billing for residents and businesses in Gurugram, Haryana. The water bill covers charges for water consumption, sewage services, and applicable taxes. Payments can be made online through the MCG portal or at designated physical centres.

The bill details the water usage in kiloliters, the billing period, and the due date. Consumers can also view and pay their bills through the MCG mobile app, which offers convenient payment options and quick access to billing history. Regular water conservation is encouraged to manage consumption costs effectively.

Municipal Corporation Gurugram water bill customer care number

For assistance with water bill-related queries, the Municipal Corporation of Gurugram provides a dedicated customer care number. This is your primary contact point for any issues concerning billing, payments, or services. You can reach the Municipal Corporation of Gurugram Water Bill Customer Care at: 1800 180 1817.

If you prefer a digital solution for managing your water bill, you can use Bajaj Pay for convenient bill payments and other related services. Bajaj Pay offers a streamlined process to handle various utility bills, including those for water supply.

How do I register a complaint with the Municipal Corporation Gurugram?

If you experience problems with your water supply or billing, you can easily register a complaint with the Municipal Corporation of Gurugram.

Follow these steps to ensure your issue is addressed promptly:

1. Visit the official website: Start by visiting the Municipal Corporation Gurugram's official website. Look for the 'COMPLAINTS' or 'GRIEVANCE REDRESSAL' section.

2. Fill out the online form: Complete the online complaint form with details such as your consumer ID, contact information, and a description of the issue.

3. Submit the complaint: Once you have filled out the form, submit it through the website. You will receive an acknowledgement receipt via email or SMS.

4. Follow up: Keep track of your complaint status using the reference number provided. For any further queries, you can contact the customer care number mentioned above.

By using these steps, you can efficiently register your complaint and ensure that the Municipal Corporation Gurugram addresses your issue in a timely manner.

How to get the consumer ID of Municipal Corporation Gurugram?

Obtaining your consumer ID is essential for managing your water bill and accessing various services provided by the Municipal Corporation Gurugram. Here is how you can get your consumer ID:

• Check your previous bills: Your consumer ID is usually printed on your previous water bills. If you have any past bills, you can find the ID listed on them.

• Visit the MCG office: You can visit the Municipal Corporation Gurugram office in person. Provide your details, such as address and identification proof, to the customer service desk to retrieve your consumer ID.

• Contact customer care: Alternatively, call the customer care number provided earlier and request your consumer ID. Ensure you have your account details ready for verification purposes.

• Online portal: Some municipalities offer online services where you can retrieve your consumer ID by logging into your account on the MCG website.

These methods will help you obtain your consumer ID quickly and efficiently.



Municipal Corporation Gurugram Water Bill Customer Care Helpline

For immediate assistance or emergencies related to your water bill, the Municipal Corporation Gurugram provides a helpline dedicated to customer care. This helpline is available to address urgent issues, provide information, and resolve complaints.

Helpline Number: 1800 180 1817

Keep your consumer ID and relevant details handy when calling the helpline to ensure a smooth and efficient resolution.

Conclusion

Managing your water bill with the Municipal Corporation of Gurugram is streamlined through their comprehensive customer care services. Whether you need to file a complaint, obtain your consumer ID, or seek urgent assistance, the available resources ensure your water service remains efficient and well-managed.

For a seamless billing experience, consider using Bajaj Pay, which offers a convenient and efficient way to handle utility bills, including water charges. By utilising these customer care resources, you can address issues promptly and maintain uninterrupted water service in Gurugram.