Mobile Protection Plans for Samsung

Samsung smartphones are popular for their large screens, simple user interface, affordable prices, and multiple added features. However, such high-tech devices are expensive to repair in case of damages.

With CPP Mobile Protection Plans, you can avail financial coverage in case your Samsung mobile device gets damaged and needs repairs or replacement. The plan covers your smartphone/ phone display against breakdowns, accidental damage, and more.

• Mobile protection plan details

  CPP Mobile Device Protection Plan (with complimentary mobile device insurance)	CPP Fonesafe Lite (with complimentary mobile device insurance)
  The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase.	Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.
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• How to buy Samsung Protection Plan

  To apply for Mobile Protection, all you have to do is fill up an online application form and pay the premium (See premium table below) via net banking, debit card, UPI, or mobile wallet.
  
  

  Device Price Range (in Rs.)	CPP Mobile Protect (in Rs., with complimentary mobile device insurance)	CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
  6,000-9,999	1212	649
  10,000-11,999	1612	899
  12,000-14,999	2137	1099
  15,000-19,999	2137	1099
  20,000-24,999	2787	1499
  25,000-29,999	2787	1499
  30,000-34,999	3812	1999
  35,000-39,999	3812	1999
  40,000-49,999	4912	2599
  50,000-59,999	5612	2999
  60,000-69,999	5612	2999
  70,000-99,999	6212	3599
  More than 100,000	6212	3599
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  *Base invoice value, before any discounts and cashback.

• What is covered

  Depending on one's needs, one can choose from a complete Mobile Device Protection Plan or a Mobile Screen Protection plan for their Samsung. While CPP Mobile Protect offers you comprehensive coverage in case of accidental damage/liquid damage to your Samsung, the CPP Fonesafe Lite financially covers you against damages to your Samsung’s display. Here is a comparison between the two.
  
  

  Coverage offered	CPP MOBILE PROTECT (with complimentary Mobile Device Cover)	CPP FONESAFE LITE (with complimentary Mobile Screen Cover)
  Gaana Plus Subscription	✓Available for 1 year	✘ Unavailable
  Zee5 All Access Annual Subscription	✓Available for 1 year	✓Available for 1 year
  F-Secure antivirus and malware protection	✓Available for 1 year	✓Available for 1 year
  Damage due to pollution	✘Not covered                                                 Any damage to your smartphone due to the effects of pollution or contamination will not be covered under the plan.	✘ Not covered                                                 Any damage to your mobile screen due to the effects of pollution or contamination will not be covered under the plan.
  Maximum Coverage	Same as handset value	Same as handset value
  No. of claims allowed in membership year	2	2
  Accidental damage to mobile screen *	✓ Covered                                                 Damages to mobile display are covered provided the phone should have been in your custody at the time of damage.	✓ Covered                                                 Damages to mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
  Accidental damage to handset *	✓ Covered                                                 Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.	✘ Not covered                                                 Damages to your handset are not covered under the plan.
  Liquid damage *	✓ Covered                                                 Damages to your handset (including mobile screen) due to water or fluids is covered.	✘ Not covered                                                 Liquid damages to your mobile screen are not covered under the plan.
  Breakdown cover *	✘Not covered                                                 Repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone is not covered under the plan.	✓ Covered                                                 Repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone screen is covered, provided the phone was being used by you at the time of breakdown.
  F-Secure antivirus and malware protection	✓Available for 1 year	✓Available for 1 year
  Maximum claim amount per claim*	100% of handset/invoice value	50% of handset/invoice value

  *Note: The coverage offered cannot exceed the total invoice value of the smartphone. Maximum of 2 claims shall be addressed, during membership period; subject to maximum value of Coverage at the time of loss and the prior claim is a partial loss. This coverage is offered through a registered General Issuer of India. Below are some of the add-on benefits that you may avail by opting for mobile device protection plan for your Samsung.

  Below are some of the add-on benefits that you may avail by opting for a mobile protection plan for your Samsung.

• Benefits of mobile protection plan

• 

  F-Secure device security

   

  With CPP Fonesafe Mobile Insurance and CPP Fonesafe Lite Mobile Screen Insurance, you can avail a host of security features by installing the F-Secure SAFE Mobile App. Some of the benefits are mentioned below:
  
  • Antivirus and anti-malware protection
  • Theft coverage plan in case your mobile phone is stolen
  • Remote lock and remote data wipe
  • Fraudulent website protection
  • SIM card lock - locks phone if SIM card is removed
  • Remotely locate the phone using GPS
  • Scream alarm - set off an alarm in case of a misplaced phone
  • Auto-scan of downloaded apps
  • SIM card change - send SMS and location to a trusted number
  • SIM blocking, IMEI registration

• 

  ZEE5 all-access annual subscription

   

  You get a free annual subscription to ZEE5.
  
  • It supports 12 Indian languages
  • 90+ Live TV channels, TV shows, 80+ original shows, 25+ blockbuster digital premiers, 3000+ movies
  • 5 devices can be connected with the annual subscription
  • 1 lakh+ hour of content
  • Annual subscription for one year Rs. 999, which is included in the package for you

• 

  Gaana Plus subscription

  • 30 million Songs
  • Advertisement free music experience
  • Song downloads
  • Offline playback
  • Regional languages

• Single number assistance

   

  You can call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your mobile protection benefits.

• Temporary smartphone replacement service

   

  If your smartphone is stolen, mobile protect delivers a temporary smartphone to your doorstep in selected cities across India (up to a maximum period of 7 days). You can call our call centre and place a request.

  
  Key features
  
  • Free delivery of temporary smartphones to the customer's home or office within 24 hours in selected cities.
  • The customer is responsible for all data on the smartphone. He should delete all data and contacts before handing them back to CPP.
  • If the temporary smartphone isn't returned after 7 days, CPP can take appropriate legal action against him.
  • The customer needs to contact Mobile Protect customer service to avail the benefits of this plan.

• Deductibles applicable

  Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:
  
  

  Handset Value (in Rs.)	CPP Mobile Protect (in Rs., with complimentary mobile device insurance)	CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
  6,000-11,999	750	500
  12,000-19,999	1000	500
  20,000-29,999	1250	500
  30,000-39,999	1500	1000
  40,000-49,999	2000	1000
  50,000-69,999	3000	1000
  More than 70,000	3500	1000

• Depreciation

  Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:
  
  

  Phone age	Depreciation %
  0 - 3 months	15
  3 - 6 months	25
  6 - 12 months	35/50

• How to raise a claim?

  To raise a claim, you can reach out to the insurer within 24 hours of the incident through any of the following methods.

  Phone:
  You can call at the following numbers:
  Toll-Free- 1800-419-4000
  6000-4000 (city STD code to be prefixed)

  Mail:
  CPP Assistance Services Pvt. Ltd.
  PO Box No. 826,
  Kalkaji Post Office
  New Delhi- 110019

  You may also write an email to feedback@cppindia.com for any claim related queries.

The Mobile Screen Insurance offers coverage to all samsung mobile phone models, some of which re mentioned below: