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MI Screen Protection Plan | Redmi Mobile Cover Plan

Redmi phones have impressive specs and features and are in high demand in the Indian market owing to their design and style. The brand offers a large range of devices and each one has its own specifications and uniqueness that make it a leading brand in the country today. Some of the most popular Redmi Phones include-

High end Redmi phones may be extremely expensive and any damage to these can be a big hole in your pocket, as the replacement cost of these phones can be very high.

Therefore, to save yourself from such unforeseen financial damage, it is important that you have a mobile device protection plan, specially formulated by Bajaj Finserv. The plan provides you coverage against any damage to your Redmi phone along with several other salient features under the policy guidelines. Two important variants of the Mobile Protection Plan include:

  1. Mobile Protection Plan- It offers coverage for the cost for device replacement. This device replacement is applicable for up to 100% of base invoice price (prior to applying any discount or coupons etc.). The plan can be availed for phones, tablets, and laptops.
  2. Mobile Screen Protection Plan- It offers coverage against any screen damage. This protection is applicable for up to two cases of screen damage.

  • Mobile protection plan details

    CPP Mobile Device Protection Plan (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile device insurance)
    The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase. Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.
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  • Pricing

    The premiums for both the plans are given below, corresponding to the handset cost.

    Device Price Range (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-9,999 1212 649
    10,000-11,999 1612 899
    12,000-14,999 2137 1099
    15,000-19,999 2137 1099
    20,000-24,999 2787 1499
    25,000-29,999 2787 1499
    30,000-34,999 3812 1999
    35,000-39,999 3812 1999
    40,000-49,999 4912 2599
    50,000-59,999 5612 2999
    60,000-69,999 5612 2999
    70,000-99,999 6212 3599
    More than 100,000 6212 3599
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    *Membership fee is based on the base invoice value, before any discounts and cashback

  • What is Covered in MI Protection Plan

    Coverage Fonesafe Mobile Insurance Fonesafe Lite Mobile Screen Insurance
    Accidental damage to mobile screen ✓ Covered
    Damages to the mobile display are covered, provided the phone should have been in your custody at the time of damage.
    ✓ Covered
    Damages to the mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    Accidental damage to the handset ✓ Covered
    Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    ✘ Not covered
    Damages to your handset are not covered under the plan.
    Liquid damage ✓Covered
    Damages to your handset (including mobile screen) due to water or fluids is covered.
    ✘Not covered
    Liquid damages to your mobile screen are not covered under the plan.
    Breakdown cover ✘Not covered
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone are not covered under the plan. Any damage to your smartphone because of pollution or contamination will not be covered under this plan
    ✓Covered
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone screen are covered, provided you were using the phone at the time of breakdown.
    Gaana Plus subscription ✓ Available for 1 year ✘ Unavailable
    ZEE5 All-Access annual subscription ✓Available for 1 year ✓Available for 1 year
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Damage due to pollution ✘ Not covered
    Any damage to your smartphone due to the effects of pollution or contamination will not be covered under the policy.
    ✘ Not covered
    Any damage to your mobile screen due to the effects of pollution or contamination will not be covered under the policy.
    Max. sum insured Same as handset value Same as handset value
    No. of claims allowed in policy year 2 2
    Max. claim amount per claim* 100% of handset/invoice value 50% of handset/invoice value

    *Note:The coverage offered cannot exceed the total invoice value of the smartphone.

  • Features and Benefits of MI Screen Protection Plan

  • Standard Fire And Special Perils Cover

    F-Secure device security

     
    With CPP Fonesafe Mobile Insurance and CPP Fonesafe Lite Mobile Screen Insurance, you can avail a host of security features by installing the F-Secure SAFE Mobile App. Some of the benefits are mentioned below:

    • Antivirus and anti-malware protection
    • Theft coverage plan in case your mobile phone is stolen
    • Remote lock and remote data wipe
    • Fraudulent website protection
    • SIM card lock - locks phone if SIM card is removed
    • Remotely locate the phone using GPS
    • Scream alarm - set off an alarm in case of a misplaced phone
    • Auto-scan of downloaded apps
    • SIM card change - send SMS and location to a trusted number
    • SIM blocking, IMEI registration

  • Flexible tenors

    ZEE5 all-access annual subscription

     
    You get a free annual subscription to ZEE5.

    • It supports 12 Indian languages
    • 90+ Live TV channels, TV shows, 80+ original shows, 25+ blockbuster digital premiers, 3000+ movies
    • 5 devices can be connected with the annual subscription
    • 1 lakh+ hour of content
    • Annual subscription for one year Rs. 999, which is included in the package for you

  • Flexible tenors

    Gaana Plus subscription

    • 30 million Songs
    • Advertisement free music experience
    • Song downloads
    • Offline playback
    • Regional languages

  • Single number assistance

     
    You can call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your mobile protection benefits.

  • Temporary smartphone replacement service

     
    If your smartphone is stolen, mobile protect delivers a temporary smartphone to your doorstep in selected cities across India (up to a maximum period of 7 days). You can call our call centre and place a request.

    Key features

    • Free delivery of temporary smartphones to the customer's home or office within 24 hours in selected cities.
    • The customer is responsible for all data on the smartphone. He should delete all data and contacts before handing them back to CPP.
    • If the temporary smartphone isn't returned after 7 days, CPP can take appropriate legal action against him.
    • The customer needs to contact Mobile Protect customer service to avail the benefits of this plan.

  • Deductibles applicable

    Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:

    Handset Value (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-11,999 750 500
    12,000-19,999 1000 500
    20,000-29,999 1250 500
    30,000-39,999 1500 1000
    40,000-49,999 2000 1000
    50,000-69,999 3000 1000
    More than 70,000 3500 1000

  • Depreciation

    Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:

    Phone age Depreciation %
    0 - 3 months 15
    3 - 6 months 25
    6 - 12 months 35/50

List of Popular Apple Mi Models covered

Redmi Note 11 Pro Plus 5G Redmi 9 Xiaomi Mi 10
Xiaomi Mi 10T Pro Redmi 9A Mi 10T Pro
Xiaomi Poco F2 Pro Xiaomi 11T Pro 5G Xiaomi Mi 10 Pro
Mi 11X Pro 5G Xiaomi Mi Note 10 Mi Mix 2
Xiaomi Black Shark 3 Mi 10T Xiaomi Redmi Note 9
Redmi K20 Pro Xiaomi Mi 9 Xiaomi 11i
Xiaomi Redmi Note 9S Xiaomi Poco X3 NFC Redmi Note 11
Xiaomi 11i 5G

What is not covered in MI Protection Plan?

  1. Gaana Plus Subscription is not provided under the CPP FoneSafe Lite Cover.
  2. Any damage to the phone caused due to pollution is not covered under the policy.
  3. Damage to mobile screen in not covered under the CPP FoneSafe Lite Cover.
  4. Damage caused to the phone due to water or fluids is not covered for under the CPP FoneSafe Lite Cover.
  5. Replacement or repair due to mechanical or electrical damage is not covered for under the CPP Mobile Protect Cover.

How to Apply?

  • STEP 1: Click on the ‘Apply Now’ button and share your basic details in the online application form.

  • STEP 2: Check and confirm your application by entering the OTP received on your mobile number.

  • STEP 3: Pay the premium via credit/debit card, UPI, mobile wallet, or any other available online payment mode.

  • STEP 4: You will receive your membership details via email/WhatsApp.

How to Process A Claim for MI Screen Protect?

To raise a claim, you can contact the customer experience team within 24 hours through one of the following ways:

  • Visit the customer service website

  • Call on the toll-free number: 1800 209 5858

  • Write an email to bagichelp@bajajallianz.co.in

  • Send a mail to Bajaj Allianz General Insurance Co. Ltd. - Bajaj Allianz House, Airport Road, Yerwada Pune- 411006

Contact us

For queries related to the policy, please email us at wecareinsurance@bizsupportc.com.

Disclaimer

"Bajaj Finance Ltd. (BFL) is merely a distributor of above Products, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&C’s, and BFL does not hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product, and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third-party products."

Frequently asked questions about MI Protect Plan

Is screen damage covered under MI warranty?

No, screen damage is not covered under the MI warranty. However, high-end Redmi phones are expensive, and any damage to the product can incur significant expenses as the repair and replacement cost can be high.

Therefore, you can seek a mobile device protection plan to stay financially secured against any sudden damages caused to your mobile device. Bajaj Finserv provides Mobile Protection Plan for Redmi phones that include value-added services and a complimentary comprehensive mobile insurance cover. This plan extends comprehensive financial coverage in case of accidental and liquid damage to the device. However, the premium amount depends on the price of the device and the policy that one avails of.

Does MI warranty cover crack screen?

No, the MI warranty does not cover screen cracks unless damaged during product manufacture. Therefore, broken or cracked screens are not covered under warranties. However, customers must note that phone screens are not replaced in case of any accidental damage by any company, be it Xiaomi or any other brand.

What is MI screen protection?

MI screen protection plan safeguards your Xiaomi mobile phone screen against any accidental or liquid damage. It covers the screen and does not cover any device malfunction or damaged parts. This MI screen protection plan is not entirely free, and customers are required to pay a certain amount for replacing the screen each time. However, one can raise two claims under the screen protection plan.

How much does it cost to change the MI phone screen?

The overall cost of changing an MI phone screen entirely depends on how one chooses to fix it. One can either get it fixed from the Xiaomi service centre or the local repair shop in the vicinity. Apart from this, the cost also depends on the device's price and varies accordingly.

Alternatively, choosing a comprehensive mobile screen protection plan from Bajaj Finserv will allow customers to claim a certain amount depending on the price of the device and the type of policy that they have availed.

How do I report MI service centre?

For any product-related queries, such as warranty, etc., customers can reach out to the support team by dialling 1800-103-6286. Customers can also email at service.in@xiaomi.com. Or they can also connect with the online Bot and Chat. The phone service is available from 9.00 am-9.00 pm.

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