Discover Liberty General Insurance customer care details, how to check maturity amounts, and how to pay premiums in this article on Bajaj Finserv. Get all the information you need in one place.

Check Liberty General Insurance customer care details

  • Liberty General Insurance is a joint venture between Liberty Citystate Holdings PTE Ltd. It is a group company of US Headquartered Liberty Mutual Insurance Group and Liberty Industries Limited. The company commenced operations in 2013 to provide comprehensive insurance solutions.

    The company has a network of over 110 offices across 95 cities in India. Liberty General Insurance offers a wide range of products. This includes health, car, two-wheeler, commercial, property, marine and other insurance solutions.

    Liberty General Insurance customer care number

    Liberty General Insurance provides several ways for customers to get in touch with their support team. The primary customer care number is 1800-266-5844, which is toll-free for ease of access. Customers can also reach out via email at care@libertyinsurance.in for assistance with queries or claims.

    For senior citizens, there is a dedicated email at seniorcitizen@libertyinsurance.in. Additionally, customers can visit any of the 110 branch offices across India for in-person support. In this article, we will tell you everything about it.

    How can I check the maturity amount of my Liberty General policy?

    To check the maturity amount of your Liberty General Insurance policy, you can:

    • Visit the Liberty General Insurance website and navigate to the 'How Do I' section.
    • Click on 'LOGIN NOW' to access your policy details.
    • Once logged in, you can view the maturity date of your policy.
    • The maturity date is the date when your insurance contract ends and survival benefits are payable.
    • Alternatively, you can also reach out to their customer care for assistance.
    Steps to pay Liberty General Insurance premium online
    Now, customers can pay their Liberty General Insurance premium through the BBPS platform on Bajaj Finserv. The Bharat Bill Payment System (BBPS), conceptualised by the RBI, is an integrated online platform in India for bill payments, offering a convenient and secure way to pay various bills, such as electricity, water, and more. Here are the steps to pay your Liberty General Insurance premium payment online using the Bajaj Finserv website:

    1. Visit the Bajaj Finserv website and go to the 'ALL PAYMENTS' section under 'PAYMENTS' and click on it

    2. Select 'LIC/INSURANCE' under 'BILLS AND RECHARGES'

    3. Choose 'LIBERTY GENERAL INSURANCE' as your issuer

    4. Enter your Liberty General Insurance policy number and date of birth, then click 'FETCH YOUR BILL'

    5. Select your preferred payment method like credit/debit card, net banking, etc.

    6. Enter the required payment details and click 'PAY NOW'

    7. You will receive a confirmation from Bajaj Finserv after successful payment

    You can also use Bajaj Finserv for any insurance premium payment by following the above steps.

    How to register a complaint with Liberty General Insurance online
    To register a complaint online with Liberty General Insurance, follow these steps:

    • Visit the official Liberty General Insurance website.
    • Navigate to the ‘CUSTOMER SERVICE’ section.
    • Click on ‘REGISTER A COMPLAINT’ or ‘GRIEVANCE REDRESSAL’.
    • Fill in the required details, such as your name, policy number and contact information.
    • Provide a clear description of your complaint, including any relevant documents if necessary.
    • Submit the complaint form.
    • After submission, you will receive an acknowledgement number via email or SMS.
    • Use this number to track the status of your complaint on the website.
    • For urgent issues, you can also call their toll-free customer care number.
    • Ensure to follow up if you do not receive a response within the specified timeframe.
    • Liberty General aims to resolve complaints within 15 days.
    • If unresolved, consider escalating your complaint through the provided channels on their website.
    By following these steps, you can effectively register and track your complaint with Liberty General Insurance.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How can I check my Liberty General policy status?
To check your Liberty General policy status, visit the official Liberty General Insurance website. Navigate to the customer service section and select 'POLICY STATUS’. Enter your policy number and other required details. Submit the form and your policy status will be displayed. Alternatively, you can contact customer care for assistance.

How do I contact Liberty General customer care?
To contact Liberty General customer care, call their toll-free number at 1800-266-5844. You can also email them at care@libertyinsurance.in for inquiries or support. For senior citizens, there is a dedicated email at seniorcitizen@libertyinsurance.in. Their website also provides additional contact options and information.

What documents do I need to check my Liberty General policy status online?
To check your Liberty General policy status online, you will need the following documents:

  • Policy number: This is essential for identifying your specific policy.
  • Date of birth: Your date of birth helps verify your identity.
  • Registered Mobile Number or Email: This may be required for receiving updates or verification codes.
How can I get a premium receipt for my Liberty General policy?
To obtain a premium receipt for your Liberty General Insurance policy, visit the official Liberty General Insurance website. Log in to your account using your credentials. Navigate to the 'POLICY DOCUMENTS' section. Select the relevant policy and download the premium receipt. Alternatively, you can contact customer care for assistance.

How can I get a premium receipt for my Liberty General policy?
You can get your Liberty General premium receipt by logging into the Liberty General Insurance website or mobile app. Navigate to the ‘POLICY DETAILS’ section, select your policy, and download the premium receipt. Alternatively, you can request it by contacting customer care or visiting a Liberty General branch.

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