FASTag is a crucial service offered by Jammu and Kashmir Bank to facilitate cashless toll payments across Indian highways. This service aims to make travel more convenient for its customers. FASTag utilises RFID technology. It allows toll payments to be automatically deducted from the linked prepaid or savings account. Customers no longer need to stop at toll plazas to pay cash, thus reducing travel time and fuel consumption.

Jammu and Kashmir Bank ensures their FASTag customers receive prompt support through dedicated customer care services. The bank’s customer care team assists with various issues, including FASTag issuance, activation, recharge, and troubleshooting. This support ensures that customers can seamlessly use their FASTag without any interruptions.

Now, you can recharge your Jammu and Kashmir Bank FASTag online with added convenience and security via Bajaj Pay, the BBPS platform by Bajaj Finserv.

Jammu and Kashmir Bank FASTag customer care numbers

Customers can contact Jammu and Kashmir Bank FASTag customer care through various contact numbers.

The primary helpline for FASTag-related queries and issues is 1800-572-1370. This number is available during the bank’s operating hours, ensuring customers can get timely help with their FASTag concerns.

How can I check my Jammu and Kashmir Bank FASTag status

Checking the status of your Jammu and Kashmir Bank FASTag recharge is straightforward. Customers can log in to their bank account through the official website or mobile app.

Once logged in, navigate to the ‘FASTAG’ section under the ‘SERVICES’ menu. Here, you can view your current FASTag recharge, balance, and any pending toll payments. This information helps customers keep track of their FASTag usage and manage their accounts efficiently.

Operating hours of Jammu and Kashmir Bank FASTag customer care

The customer care team for Jammu and Kashmir Bank FASTag is available to assist customers during specific hours. The helpline operates from 9 AM to 6 PM, Monday to Saturday.

Customers can contact the helpline for FASTag-related queries or issues during these hours. Customers can use the online resources available on the bank’s website or mobile app for urgent assistance outside these hours.

How do I file a complaint with Jammu and Kashmir Bank FASTag online

Raising a complaint about Jammu and Kashmir Bank FASTag online is convenient and straightforward. Customers can visit the official website and navigate to the ‘COMPLAINTS’ section under the ‘SUPPORT’ menu.

Here, fill out the complaint form with the necessary details. These include your FASTag account number and a description of the issue. Once submitted, the customer care team will review and promptly address the complaint. Thus ensuring that problems are resolved efficiently.

Conclusion

Jammu and Kashmir Bank FASTag provides customers with a seamless and efficient toll payment solution. With dedicated customer care services, the bank promptly addresses all FASTag-related queries and issues.

They offer various contact numbers, online support, and operating hours. Jammu and Kashmir Bank strives to make the FASTag experience smooth and hassle-free for its customers.