Income tax customer care number

Find the complete list of Income Tax customer care numbers for queries, assistance, and support services here.
Income tax customer care number
4 min
6-March-2025
Income tax customer care

The Income Tax Department provides dedicated customer care support to assist taxpayers with queries related to tax filing, refunds, TDS, and compliance. Various helplines and online portals ensure seamless grievance redressal and information access. Services include e-filing assistance, PAN-related queries, TDS corrections, and AIS reporting. The department operates multiple helplines catering to different taxpayer concerns, ensuring transparency and efficiency in tax administration. Below is a table summarising the key Income Tax customer care services:

ServiceDescription
General helplineAssists with general tax-related queries and grievances
E-filing supportHelps with filing tax returns and portal access issues
AIS and reporting portalAssists in viewing Annual Information Statements
TDS reconciliationHelps with TDS correction and reconciliation issues
Taxpayer demand facilitationResolves outstanding tax demands and disputes


List of income tax customer care number

Taxpayers can contact the Income Tax Department through various helpline numbers for different services. These numbers ensure dedicated assistance for specific queries and facilitate smooth tax compliance.

ServiceContact NumberWorking Hours
Income Tax General Helpline1800-180-19619 AM - 6 PM (Monday to Saturday)
E-Filing Portal Support1800-103-00258 AM - 8 PM (Monday to Friday)
CPC Bangalore1800-103-44559 AM - 8 PM (Monday to Saturday)
AIS & Reporting Portal1800-103-421510 AM - 6 PM (Monday to Friday)
TRACES (TDS Portal)1800-103-03449 AM - 6 PM (Monday to Friday)
NSDL PAN/TAN Queries020-2721808010 AM - 5 PM (Monday to Friday)
Taxpayer Demand Facilitation1800-102-37389 AM - 6 PM (Monday to Friday)


Please note that working hours may vary on public holidays. It is recommended to contact these helplines during their operational hours for quick assistance.

e-filing and centralized processing center

The Income Tax e-filing portal enables taxpayers to file returns, verify ITRs, and track refunds. The Centralised Processing Centre (CPC) at Bangalore handles automated processing of returns. It ensures accurate verification and issue of refunds within a stipulated timeframe.

FeatureDescription
E-filing portalOnline platform for filing ITR and checking tax-related information
CPC BangaloreProcesses tax returns and refunds
ITR verificationEnables electronic verification using Aadhaar, net banking, or DSC
Tax paymentFacilitates direct tax payment via net banking and challans
Refund trackingAllows taxpayers to check refund status online


AIS and reporting portal

The Annual Information Statement (AIS) provides a consolidated view of taxpayer financial transactions as reported by various sources. The reporting portal allows taxpayers to verify and correct discrepancies in the data.

FeatureDescription
AIS overviewDisplays taxpayer’s financial transactions for a financial year
Statement correctionEnables taxpayers to rectify incorrect information
Data sourcesIncludes banks, mutual funds, stock exchanges, and employers
Taxpayer accessAvailable through the income tax e-filing portal
Compliance checkIdentifies mismatches in reported income and filed returns


TDS reconciliation analysis and correction enabling system

TRACES is the official portal for TDS-related queries, providing facilities for reconciliation and correction of deducted tax. It helps taxpayers view, download, and correct their TDS statements.

FeatureDescription
TDS/TCS detailsDisplays all tax deducted at source transactions
Form 26ASProvides a consolidated view of tax paid and deducted
TDS correctionAllows correction in deductor-submitted statements
Justification reportsExplains mismatches and errors in TDS filings
Online rectificationEnables rectification requests for incorrect deductions


Tax information network - NSDL

The Tax Information Network (TIN) managed by NSDL is responsible for PAN, TAN, and tax collection records. It facilitates smooth processing of tax-related applications and transactions.

FeatureDescription
PAN servicesIssues new PAN cards and updates existing PAN details
TAN registrationAssists deductors in obtaining and verifying TAN details
TDS/TCS paymentsAllows taxpayers to verify and pay deducted tax amounts
Form 16/16AHelps employers and deductors generate TDS certificates
OLTAS trackingEnables tracking of tax payments through challan identification numbers


Taxpayer demand facilitation center

The Taxpayer Demand Facilitation Centre helps taxpayers resolve outstanding tax demands, incorrect tax calculations, and pending refund adjustments. It streamlines dispute resolution through proper verification.

FeatureDescription
Demand resolutionAssists in clearing pending tax dues
Mismatch correctionHelps correct errors in tax liability calculations
Refund adjustmentsAdjusts refunds against outstanding demands
Dispute resolutionAssists in filing rectification requests for incorrect notices
Online grievance redressalProvides an online mechanism to submit complaints


Web manager contact details

Taxpayers facing technical issues with the Income Tax website or portal can contact the Web Manager for assistance. This ensures uninterrupted access to tax-related services.

FeatureDescription
Website supportAssists with login, registration, and portal access issues
Password resetHelps in resetting forgotten passwords for the e-filing portal
Portal troubleshootingResolves errors related to form submissions and uploads
Browser compatibilityGuides users on best browsers and settings for optimal performance
Contact detailsReachable through the grievance portal on the e-filing website


Conclusion

Income Tax customer care services provide essential support for taxpayers, ensuring smooth compliance and grievance resolution. From filing ITRs to resolving TDS mismatches and tax disputes, these helplines and portals facilitate seamless tax administration. Knowing the relevant contact details and online procedures helps taxpayers address concerns effectively. The government’s digital initiatives have enhanced taxpayer convenience, making tax compliance more accessible and transparent.

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Frequently asked questions

What is the number for 1800 103 4455?
The number 1800 103 4455 is the helpline for the centralised processing centre in Bangalore of the income tax department. It assists taxpayers with queries related to income tax return processing, refund status, rectification requests, and intimation notices under section 143(1). The helpline operates from 9 AM to 8 PM, Monday to Saturday.

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