Published Oct 16, 2025 3 min read

Introduction

Your life insurance policy is more than just paperwork—it's a financial promise you have made to your future. Whether you are a young professional planning long-term goals or a policyholder reviewing your milestones, knowing your Bajaj Life Insurance policy status by policy number ensures that your coverage stays active, valuable, and aligned with your life needs.


If you have been wondering how to check your policy status, how often to track it, or what tools can help you do it seamlessly, you are in the right place. This guide breaks down all the ways you can stay updated with your policy details using just your policy number—online or offline.

 

How to check the Bajaj Life Insurance policy status online: Customer portal and Life Assist app


One of the most convenient ways to check your Bajaj Life Insurance policy status is through their digital self-service platforms. These tools are designed to give you 24x7 access to your policy details, premium due dates, benefits, and more—with just your policy number.


Why this matters: Staying updated means you never miss a due date, lapse, or opportunity to enhance your policy.


Here’s how you can do it:


1. Use the Bajaj Life Customer Portal


  • Visit the official customer portal.
  • Log in with your registered mobile number or email.
  • Enter your policy number to check policy details, due dates, and bonus history.

2. Download the Bajaj Life Assist app


  • Available on Android and iOS.
  • Register using your mobile number.
  • Once logged in, input your policy number to access real-time information about:
    1. Policy maturity date
    2. Nominee details
    3. Premium payment history
    4. Fund performance (for ULIPs)

How to check the Bajaj Life Insurance policy status online: Policy tracker

The Bajaj Policy Tracker is a dedicated feature built for instant policy tracking—without logging into your full account. Perfect for quick checks, it's a helpful tool if you're frequently on the go.


Instant access, minimal input. Know your status in seconds.


Steps to use the online policy tracker:

 

1. Visit the policy tracker page on Bajaj Life's official website


  • Navigate to the 'Track Your Policy' section.
  • Enter your policy number and registered mobile number or email.
  • An OTP is sent to verify your identity.
  • Once verified, your policy dashboard opens up.

 

2. Key details you can view include:


  • Policy activation date
  • Next premium due
  • Total premiums paid to date
  • Fund value (if applicable)

You can also set reminders before your premium is due. Register your contact details and opt-in for SMS/email alerts. 


Using this tool regularly keeps you financially aware and protects you from accidental policy lapses. Ideal for first-time users or returning users checking payment history.

How to check the Bajaj Life Insurance policy status online: Phone support

Prefer speaking to someone? Bajaj Allianz offers responsive customer support to help you get policy details via call. It's a reliable option, especially for those who are not comfortable with mobile apps or web portals.


Because sometimes, a conversation brings more clarity than a screen.


Follow these simple steps:

 

1. Call Bajaj Life's toll-free number: 020-6712-1212


  • Available from 9 am to 9 pm (Monday to Saturday).
  • Keep your policy number and registered mobile/email handy.

 

2. Share the required details with the customer service executive:


  • Your full name
  • Policy number
  • Date of birth (for verification)

 

3. What support will you get?


  • Policy status confirmation
  • Premium due dates
  • Policy term and benefits explained
  • Information on how to pay premiums online or offline

What are the other options to check the Bajaj Life Insurance policy status?

Besides the core digital and telephonic methods, there are alternative options that may suit different users based on accessibility, preferences, or even regional convenience. Because your policy should be accessible to you—anytime, anywhere.


Here are the additional ways to stay informed:

 

1. Through your agent or advisor


  • Your insurance agent has real-time access to your policy dashboard.
  • Share your policy number with them to receive detailed insights and updates.
  • You can also discuss changes in coverage, add-ons, or premium adjustments.

 

2. Via email service


  • Email your query to customercare@bajajlife.com.
  • Mention your full name, registered contact number, and policy number.
  • Typically, responses are received within 24–48 working hours.

 

3. Branch visit


  • Visit the nearest Bajaj Life branch.
  • Carry your original ID proof and policy document or number.
  • Get instant assistance with policy lookup, premium payments, or nominee changes.

 

Conclusion


Tracking your Bajaj Life Insurance policy status by policy number is simple, secure, and available across multiple platforms. Whether you're tech-savvy, prefer personal assistance, or rely on your trusted agent, there’s a way for everyone to stay connected with their life cover.

Frequently asked questions

How can I check my Bajaj Life policy status?

You can check your policy status using your policy number via the customer portal, Life Assist app, policy tracker, phone support, or by emailing the insurer.

How can I check the status of a life insurance policy?

Most life insurers, including Bajaj Life, allow policy tracking through customer login, policy tracker, mobile apps, or by contacting customer support directly.

How can I check my Bajaj Life policy performance?

Use the Life Assist app or log in to the Bajaj Life customer portal to view fund performance, bonuses earned, and total premiums paid.

What is the email ID of Bajaj Life?

You can email your queries to customercare@bajajlife.com for quick responses on policy details and performance.

Show More Show Less

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals. 

You can use the Bajaj Finserv App to: 

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third-party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note - While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.