Bajaj Life Insurance customer care

Life insurance secures your loved ones’ future with financial stability, tax benefits, and peace of mind. Get insured today! For Bajaj Life insurance queries, call the customer care number and get expert assistance now!
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Bajaj Allianz Life Insurance customer care
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3 min
02-September-2024

Bajaj Life Insurance provides a dedicated customer care service to help policyholders with queries, complaints, and assistance. You can reach their support team through phone, email, and social media for quick resolutions.

This article covers Bajaj Life Insurance customer care details, including how to contact them and what to expect from their support team.

For instant assistance, you can call the Bajaj Life Insurance customer care number or the Bajaj Life Insurance toll-free number to get prompt support for your policy-related concerns.

Bajaj Life Insurance customer care service

  • Bajaj Life Insurance toll-free number
    Policyholders can call the toll-free number 020-6712 1212to speak to a customer care representative
  • Bajaj Life Insurance customer care email id
    Policyholders can write to the customer care team at customercare@bajajlife.com with their queries. They will further receive a response within 48 hours.
  • Branch locator
    Policyholders can find the nearest Bajaj Life Insurance branch by visiting the company's website and entering their location details.
  • Chatbot
    The company's chatbot, BOING, is available on the website. It helps policyholders with queries related to policy details, fund value, premium payment, and more.

Bajaj Life Insurance offers a wide range of life insurance plans that help you grow wealth and secure your family’s future. Find the perfect life insurance for your budget! Get an instant quote and secure your family. Check plans!

Bajaj Life Insurance customer care details

Service

Contact details

Sales enquiry helpline

022 6124 1800

Sales enquiry

websaleslife@bajajlife.com

Cyber cell

cyber.cell@bajajlife.com

Telephone number (buy new policy)

022 6124 1800

Online purchase enquiry (Assistance for policy bought online)

020 6712 1005

How can the customer care service be useful?

  • Policy-related queries: Policyholders can contact the Bajaj Allianz Life Insurance customer care team to seek clarification on policy benefits, premium payment options, policy status, and other queries.
  • Claims settlement: The customer care team can assist policyholders with the claims process, right from registering the claim till claim settlement.
  • Grievance redressal: In case of any grievance, policyholders can contact the customer care team to seek resolution. The team ensures that all grievances are addressed within a reasonable timeframe.
  • New policy purchase: The customer care team can guide potential policyholders through the policy purchase process. This includes the types of policies available, premium payments, and other details.
  • Premium payment assistance: Policyholders can contact the customer care team to seek assistance with premium payments. This includes payment methods, renewal notifications, and payment reminders.

Also, read: Term insurance plans

What help to expect from the customer care team?

The Bajaj Life Insurance customer care team aims to provide prompt and efficient services to all policyholders. When contacting the customer care team, policyholders can expect:

  • Quick response time: The customer care team strives to respond to queries within the shortest possible timeframe, ensuring a quick experience.
  • Multi-lingual support: The customer care team offers support in multiple languages to cater to policyholders from different regions across the country.
  • Empathetic approach: The customer care team understands the importance of addressing customer grievances with empathy and sensitivity, ensuring a positive experience.
  • Expert guidance: The customer care team consists of knowledgeable individuals who can provide accurate information and guidance on policy-related queries.

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Secure your future with life insurance! Get financial protection, tax benefits, and peace of mind for your loved ones. Compare life insurance quotes and discover the coverages that fits your budget. Get Quote! For further assistance, Bajaj Life Insurance customer care is a crucial support system that assists policyholders in all aspects of their insurance policy. The company's dedicated customer care team is available through multiple channels to offer quick and efficient services to policyholders.

The team's prompt response time, multi-lingual support, empathetic approach, and expert guidance make them stand out in the insurance industry. Overall, Bajaj Allianz Life Insurance customer care ensures convenience, security, and peace of mind for all policyholders.

Also, read: Savings plans

Frequently asked questions

How can I view my Bajaj Life Insurance policy details?

You can check your Bajaj Life Insurance policy details by logging into the customer portal, using the mobile app, or calling the Bajaj Life Insurance customer care number for assistance. Policyholders can also visit the nearest branch for detailed information.

How do I find details of an old life insurance policy?

To check an old life insurance policy, review your email, policy documents, or bank statements. You can also contact the insurer's customer support with your policy number or personal details for verification.

What is the WhatsApp number for Bajaj Life Insurance support?

Bajaj Life Insurance provides customer support via WhatsApp for quick assistance. You can check their official website or contact the Bajaj Life Insurance toll-free number 020 6712 1212 to get the latest WhatsApp contact details.

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Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third-party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note - While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.