The Indian Highways Management FASTag provides a seamless toll collection system for Indian highways. It offers a convenient and efficient way to pay tolls electronically.

This service helps reduce congestion at toll plazas, saves fuel, and enhances the driving experience. Indian Highways Management offers comprehensive customer care support through multiple channels. These assist with inquiries, complaints, and issues related to FASTag usage.

Now, you can recharge your Indian Highways Management FASTag online with added convenience and security via Bajaj Pay, the BBPS platform by Bajaj Finserv.

Indian Highways Management FASTag customer care numbers

For any assistance regarding FASTag, customers can contact the Indian Highways Management customer care team.

The dedicated support team helps with tag activation, balance inquiries, recharge, and dispute resolution issues. Here are the customer care numbers:

• National toll-free number: 1033

• Regional customer support: 011-25074100

These numbers ensure customers can access prompt and reliable support for all their FASTag-related queries.

How can I check my Indian Highways Management FASTag status

Customers can quickly check the status of their Indian Highways Management FASTag recharge online. This can be done through the official FASTag portal or mobile application. To check the status, follow these steps:

1. Visit the official FASTag portal.

2. Log in using your registered mobile number and password.

3. Navigate to the ‘FASTAG STATUS’ section.

4. Enter your vehicle registration number or FASTag ID.

5. Click on ‘CHECK STATUS’ to view the current status of your FASTag.

This process ensures customers can efficiently monitor their FASTag recharge, balance and transactions.

Operating hours of Indian Highways Management FASTag customer care

The Indian Highways Management FASTag customer care team is committed to providing timely and practical support.

The operating hours for customer care are:

• Monday to Saturday: 8:00 AM to 8:00 PM

• Sundays and Public Holidays: 9:00 AM to 5:00 PM

These hours cater to customers' needs, ensuring they receive assistance when required.

How do I raise a complaint on Indian Highways Management FASTag online

Raising a complaint regarding Indian Highways Management FASTag is straightforward and can be done online.

Follow these steps to file a complaint:

1. Visit the official FASTag portal.

2. Log in using your registered mobile number and password.

3. Navigate to the ‘COMPLAINTS’ section.

4. Select ‘RAISE COMPLAINT’ and choose the relevant category.

5. Provide a detailed description of the issue and attach supporting documents if necessary.

6. Submit the complaint for review.

Customers will receive a reference number to track their complaint status, ensuring transparency and efficient resolution.

Conclusion

The Indian Highways Management FASTag is a valuable tool for hassle-free toll payments across Indian highways. The dedicated customer care support ensures customers can access timely and practical assistance for any issues.

They provide multiple support channels and a straightforward complaint resolution process. Indian Highways Management aims to enhance the overall customer experience.