Simplify your toll payments with Federal Bank FASTag statements. Know the importance of reviewing your statement and how to check them online.

How to obtain your Federal Bank FASTag statement

  • Federal Bank’s FASTag service simplifies toll payments on national highways by enabling automatic deductions directly from your linked account. To maintain smooth travel and monitor your expenses, it is essential to regularly check your FASTag statement. This guide outlines how to access your Federal FASTag statement and manage your account effectively.

    Bajaj Pay, Bajaj Finserv’s integrated digital payment platform, enhances convenience further by offering easy access to recharge services and other financial tools. With a user-friendly interface and multiple payment options, Bajaj Pay ensures fast, secure, and reliable transactions. Leverage Bajaj Finserv and Bajaj Pay to optimise your Federal FASTag experience.

    Methods to download Federal FASTag statement

    Accessing your FASTag statement is simple, with multiple methods provided by Federal Bank:

    • Online portal: Log in to the Federal Bank FASTag portal using your registered credentials. Navigate to the FASTag section, select the statement option, and specify the desired date range. You can download or print the statement for future reference.
    • Mobile application: Federal Bank’s mobile banking app allows users to access their FASTag transaction details. After logging in, tap on the FASTag section to view and download your statement. This method is convenient and user-friendly for managing your FASTag account on the go.
    • Email statements: the bank periodically sends transaction summaries to your registered email address. Search your inbox for these emails to access the most recent FASTag statements.
    • Customer support: Contacting Federal Bank’s customer care is another option. Provide your registered vehicle and account details to receive a comprehensive transaction report.
    For quick top-ups, visit the Federal FASTag Recharge page.

    Importance of regularly checking your FASTag statement

    Checking your FASTag statement frequently offers several benefits:

    • Track expenses: Reviewing your FASTag statement helps you monitor toll expenses, especially if you frequently travel on highways.
    • Detect errors: Occasionally, incorrect deductions may occur. Regular checks allow you to spot and address these discrepancies quickly.
    • Avoid balance shortages: Knowing your transaction history helps ensure your account balance remains sufficient, preventing toll payment interruptions.
    • Improve budgeting: For businesses managing multiple vehicles, periodic statement reviews help optimise toll expenditure planning.
    For seamless recharge solutions, visit FASTag recharge online.

    Tips for managing your Federal FASTag account

    Proper management of your FASTag account ensures uninterrupted travel and effective expense monitoring.

    • Set up auto-recharge: Link your FASTag to a bank account or wallet and enable auto-recharge for convenience. This prevents balance depletion and keeps toll payments smooth.
    • Check for Expiration: FASTag stickers have a validity period. Ensure timely replacements before expiry to avoid disruptions.
    • Keep contact information updated: Ensure your phone number and email are current to receive important alerts and statements without delays.
    • Understand additional fees: Familiarise yourself with FASTag-related charges, including issuance and maintenance fees, to avoid unexpected costs.

    Setting up alerts for Federal FASTag transactions

    Setting up transaction alerts helps you stay informed about your FASTag usage:

    • SMS notifications: Register for SMS alerts to receive immediate notifications for every toll deduction or recharge.
    • Email updates: Enable email notifications for detailed transaction reports and balance updates.
    • Push notifications: The Federal Bank app sends push notifications for real-time transaction updates, ensuring you are always informed.
    • Custom notification settings: Adjust your preferences on the Federal Bank app or website to customise the type and frequency of alerts you receive.
    Alerts prevent missed recharges and unauthorised deductions, providing better control over your account.

    Steps to recharge your FASTag Wallet on Bajaj Finserv website

    Here are a few basic steps to follow if you want to recharge your FASTag on Bajaj Finserv:

    1. Visit the Bajaj Finserv website

    2. Go to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ drop down.

    3. Navigate to the ‘BILLS AND RECHARGES’ section

    4. Click on ‘FASTag’ and enter your 10-digit registered mobile number and OTP

    5. Now enter the service provider of your choice and enter your vehicle number

    6. Enter the amount you want to recharge and click on ‘PROCEED’ to make your payment.

    7. Choose your preferred payment mode and complete your payment process.

    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How can I check my Federal FASTag balance?
Log in to the Federal Bank portal or mobile app to check your FASTag balance. You can also register for SMS alerts for instant balance updates.

Can I get my FASTag statement through SMS?
No, detailed statements are not provided via SMS. However, you can receive transaction summaries and alerts. Use the online portal or mobile app for complete statements.

How do I dispute an incorrect toll charge?
Contact Federal Bank customer service with details of the disputed transaction. They will guide you on the resolution process.

What happens if my FASTag balance is low while travelling?
Recharge your FASTag immediately through the FASTag recharge online page or mobile app to avoid delays at toll booths.

Is there an auto-recharge option for Federal FASTag?
Yes, you can enable auto-recharge by linking your FASTag account to a bank account or wallet for uninterrupted service.

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