Simplify your toll payments with Federal Bank FASTag statements. Know the importance of reviewing your statement and how to check them online.
How to obtain your Federal Bank FASTag statement
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Federal Bank’s FASTag service simplifies toll payments on national highways by enabling automatic deductions directly from your linked account. To maintain smooth travel and monitor your expenses, it is essential to regularly check your FASTag statement. This guide outlines how to access your Federal FASTag statement and manage your account effectively.
Bajaj Pay, Bajaj Finserv’s integrated digital payment platform, enhances convenience further by offering easy access to recharge services and other financial tools. With a user-friendly interface and multiple payment options, Bajaj Pay ensures fast, secure, and reliable transactions. Leverage Bajaj Finserv and Bajaj Pay to optimise your Federal FASTag experience.Methods to download Federal FASTag statement
Accessing your FASTag statement is simple, with multiple methods provided by Federal Bank:- Online portal: Log in to the Federal Bank FASTag portal using your registered credentials. Navigate to the FASTag section, select the statement option, and specify the desired date range. You can download or print the statement for future reference.
- Mobile application: Federal Bank’s mobile banking app allows users to access their FASTag transaction details. After logging in, tap on the FASTag section to view and download your statement. This method is convenient and user-friendly for managing your FASTag account on the go.
- Email statements: the bank periodically sends transaction summaries to your registered email address. Search your inbox for these emails to access the most recent FASTag statements.
- Customer support: Contacting Federal Bank’s customer care is another option. Provide your registered vehicle and account details to receive a comprehensive transaction report.
Importance of regularly checking your FASTag statement
Checking your FASTag statement frequently offers several benefits:- Track expenses: Reviewing your FASTag statement helps you monitor toll expenses, especially if you frequently travel on highways.
- Detect errors: Occasionally, incorrect deductions may occur. Regular checks allow you to spot and address these discrepancies quickly.
- Avoid balance shortages: Knowing your transaction history helps ensure your account balance remains sufficient, preventing toll payment interruptions.
- Improve budgeting: For businesses managing multiple vehicles, periodic statement reviews help optimise toll expenditure planning.
Tips for managing your Federal FASTag account
Proper management of your FASTag account ensures uninterrupted travel and effective expense monitoring.- Set up auto-recharge: Link your FASTag to a bank account or wallet and enable auto-recharge for convenience. This prevents balance depletion and keeps toll payments smooth.
- Check for Expiration: FASTag stickers have a validity period. Ensure timely replacements before expiry to avoid disruptions.
- Keep contact information updated: Ensure your phone number and email are current to receive important alerts and statements without delays.
- Understand additional fees: Familiarise yourself with FASTag-related charges, including issuance and maintenance fees, to avoid unexpected costs.
Setting up alerts for Federal FASTag transactions
Setting up transaction alerts helps you stay informed about your FASTag usage:- SMS notifications: Register for SMS alerts to receive immediate notifications for every toll deduction or recharge.
- Email updates: Enable email notifications for detailed transaction reports and balance updates.
- Push notifications: The Federal Bank app sends push notifications for real-time transaction updates, ensuring you are always informed.
- Custom notification settings: Adjust your preferences on the Federal Bank app or website to customise the type and frequency of alerts you receive.
Steps to recharge your FASTag Wallet on Bajaj Finserv website
Here are a few basic steps to follow if you want to recharge your FASTag on Bajaj Finserv:
1. Visit the Bajaj Finserv website
2. Go to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ drop down.
3. Navigate to the ‘BILLS AND RECHARGES’ section
4. Click on ‘FASTag’ and enter your 10-digit registered mobile number and OTP
5. Now enter the service provider of your choice and enter your vehicle number
6. Enter the amount you want to recharge and click on ‘PROCEED’ to make your payment.
7. Choose your preferred payment mode and complete your payment process.Fees and charges
A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.
Note: For failed transactions, the total amount including charges except taxes are reversed.
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You can use the Bajaj Finserv App to:
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Frequently asked questions
How can I check my Federal FASTag balance?
Log in to the Federal Bank portal or mobile app to check your FASTag balance. You can also register for SMS alerts for instant balance updates.
Can I get my FASTag statement through SMS?
No, detailed statements are not provided via SMS. However, you can receive transaction summaries and alerts. Use the online portal or mobile app for complete statements.
How do I dispute an incorrect toll charge?
Contact Federal Bank customer service with details of the disputed transaction. They will guide you on the resolution process.
What happens if my FASTag balance is low while travelling?
Is there an auto-recharge option for Federal FASTag?
Yes, you can enable auto-recharge by linking your FASTag account to a bank account or wallet for uninterrupted service.
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