Simplify your toll payments with Axis FASTag statements. Know the importance of reviewing your statement and how to check them online.

How to obtain your Axis FASTag statement

  • Axis FASTag is a convenient digital solution for toll payments, allowing users to save time and ensure smooth travel experiences. With an Axis FASTag, users can avoid long queues and make cashless payments at toll plazas. An essential part of using this service effectively is to review your Axis FASTag statement, which details all your transactions. This article explains how to obtain your statement, manage your FASTag account, and make the most of its features.

    For a seamless experience in managing finances, users can also explore Bajaj Pay, a versatile digital payment platform. It supports various financial needs, including FASTag recharges, making it easier to maintain sufficient balance in your account.

    Methods to download Axis FASTag statement

    Axis Bank offers simple ways for users to download their FASTag statements. These methods ensure transparency and help users keep track of their toll expenses conveniently.

    Using the Axis Bank internet banking portal:

    • Log in to the Axis Bank internet banking portal using your credentials.
    • Navigate to the FASTag services section under account management.
    • Select the date range for the statement and download it in your preferred format.

    Through the Axis Bank mobile app:

    • Open the Axis Bank mobile app and log in with your registered mobile number.
    • Tap on the FASTag section under the services menu.
    • Choose the statement option to view or download your transaction history.

    Via customer service:

    If you cannot access online tools, contact Axis Bank customer service for assistance. After verifying your identity, the support team will send the statement to your registered email address.

    Keep your FASTag account funded with Axis FASTag recharge to avoid payment issues at toll plazas.

    Importance of regularly checking your FASTag statement

    Reviewing your FASTag statement regularly is crucial for maintaining account accuracy and financial control.

    • Monitor expenses: Statements provide a detailed record of toll transactions, enabling users to track spending habits.
    • Identify discrepancies: Regular checks help detect any incorrect deductions or technical errors in toll charges.
    • Plan budgets: For frequent travellers, tracking expenses allows better planning of monthly travel budgets.
    • Avoid penalties: Ensuring sufficient balance in your FASTag account prevents fines or delays at toll gates.
    Using tools for FASTag recharge online ensures uninterrupted service and stress-free journeys.

    Tips for managing your Axis FASTag account

    Effective management of your Axis FASTag account is key to a hassle-free toll payment experience.

    • Maintain sufficient funds: Ensure that your account has enough balance for upcoming toll charges.
    • Enable auto-recharge: Activate automatic top-ups through Axis Bank’s digital platforms to avoid manual recharges.
    • Keep your details updated: Ensure that your contact information, including email and mobile number, is current to receive alerts.
    • Check statements frequently: Regularly reviewing your transactions helps avoid issues with deductions and balances.
    • Report issues promptly: Contact Axis Bank customer service immediately if you notice any errors in your transactions.

    Setting up alerts for Axis FASTag transactions

    Transaction alerts provide real-time updates on toll deductions and account activity, ensuring that users remain informed.

    • Using the Axis Bank mobile app:Access the app’s settings and activate SMS or email notifications for each FASTag transaction.
    • Via internet banking:Log in to the Axis Bank portal and configure transaction alerts under the FASTag services section.
    • Through customer service:If online options are not available, call customer support to enable alerts for your account.
    These alerts help you monitor your toll payments and maintain a sufficient balance in your FASTag account.

    Steps to recharge your FASTag Wallet on Bajaj Finserv website

    Here are a few basic steps to follow if you want to recharge your FASTag on Bajaj Finserv:

    1. Visit the Bajaj Finserv website

    2. Go to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ drop down.

    3. Navigate to the ‘BILLS AND RECHARGES’ section

    4. Click on ‘FASTAG’ and enter your 10-digit registered mobile number and OTP

    5. Now enter the service provider of your choice and enter your vehicle number

    6. Enter the amount you want to recharge and click on ‘PROCEED’ to make your payment.

    7. Choose your preferred payment mode and complete your payment process.

    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How can I check my Axis FASTag balance?
You can check your Axis FASTag balance using the Axis Bank mobile app, internet banking portal, or by contacting customer service.

Can I get my FASTag statement through SMS?
No, Axis FASTag statements are typically accessed via the mobile app or internet banking. However, SMS alerts provide details of individual transactions.

What should I do if a toll transaction is incorrect?
Contact Axis Bank customer service immediately with transaction details to resolve the issue and receive appropriate refunds or adjustments.

How can I enable auto-recharge for my Axis FASTag account?
Log in to the Axis Bank mobile app or internet banking portal to activate auto-recharge and set a balance threshold for automatic top-ups.

Can I deactivate my Axis FASTag?
Yes, deactivation requests can be made through the Axis Bank website or customer support. Ensure all pending dues are cleared before proceeding.

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