How to Deactivate or Close Bajaj FASTag

Deactivating your Bajaj Pay FASTag is quick and easy, perfect if you are selling your car or for any other reason. It helps stop toll plaza payments from being charged and keeps your account secure. The process is hassle-free for you.

There are various reasons why you might want to deactivate their FASTag. Here are some common scenarios:

• Selling or transferring vehicle ownership: When you sell your vehicle, the FASTag linked to your account is associated with that vehicle's registration number. To ensure that the new owner does not incur toll charges on your account, it is advisable to deactivate the FASTag.
• Lost or stolen vehicle: If your vehicle is stolen, deactivating the FASTag will prevent unauthorised use of the tag for toll payments.
• Misuse or fraud prevention: If you notice unauthorised transactions or suspect that your FASTag has been cloned or compromised, deactivating it can prevent further misuse.
• Incorrect linking of FASTag: If the FASTag was accidentally linked to the wrong vehicle or account, it may need to be deactivated and correctly reissued.

Step-by-step guide to closing your Bajaj Pay FASTag

1. Download and install the Bajaj Finserv App from the Google Play Store or the App Store

2. Log in to the Bajaj Finserv App

3. Navigate to the 'RAISE A REQUEST' section

4. Click on 'PASSBOOK' and go to the 'Bajaj Pay Wallet' section

5. Navigate to 'TOLL TRANSACTION'

6. Go to 'QUICK HELPS / FAQs' and click on 'STILL HAVE A QUERY'

7. Click on 'QUERY RELATED TO TRANSACTIONS'

8. For FASTag closure, write a request to BFL for closure of FASTag. This process is irreversible

Important considerations before closing Bajaj FASTag

• Ensure that all pending toll payments are cleared.
• Check for any remaining balance in your FASTag account.
• Understand that deactivation is permanent and cannot be reversed.
• Consider the impact on future travel plans.
• Review any terms and conditions associated with deactivation.
• Keep records of the deactivation confirmation for future reference.
• These considerations help users make informed choices before proceeding with deactivation.

Conclusion

Deactivating a Bajaj FASTag account can be necessary for various reasons. Users should follow simple steps to ensure a smooth process. It is essential to consider important factors before making this decision. Contacting customer support can provide additional clarity and assistance.