Many farmers face issues while completing PM Kisan eKYC using their mobile number. Most problems are related to OTP verification, Aadhaar linkage, or technical errors on the portal.
OTP Not Received on Mobile
A common issue is not receiving the OTP required for eKYC. This may happen due to poor network connectivity, DND (Do Not Disturb) settings, or server delays. Ensure your mobile number has an active signal and SMS services enabled. Sometimes, OTPs get delayed during high traffic hours, so try again after some time. Restarting your phone or switching network modes can also help. If the issue continues, verify that your registered mobile number is correct and active.
Mobile Number Not Linked With Aadhaar
If your mobile number is not linked with Aadhaar, OTP-based eKYC will not work. In such cases, you need to visit the nearest Aadhaar Seva Kendra or authorised centre to update your mobile number. Carry your Aadhaar card for verification. Once updated, it may take a few hours to reflect in the system. After successful linking, you can retry the eKYC process. Alternatively, you can complete eKYC through biometric authentication at a CSC centre if mobile linking is not possible immediately.
Authentication Failed Error
Authentication failure usually occurs when the entered Aadhaar number or details do not match official records. Even small spelling errors or incorrect OTP entry can trigger this issue. Double-check all details before submitting. Clear browser cache or try a different device if the problem persists. Avoid multiple rapid attempts, as this may temporarily block your access. If errors continue, consider using biometric eKYC at a nearby CSC centre for a smoother process.