Why you need to update your address on Insta EMI Card
Keeping your address updated on your Insta EMI Card ensures seamless communication, secure deliveries, and uninterrupted access to Bajaj Finserv services. An outdated address may lead to missed communication, delivery delays, or verification issues. Timely updates help maintain account accuracy and compliance with KYC norms.
Reasons to update your address:
To receive physical communication or replacement cards at the correct address.
To maintain updated KYC details as per RBI regulations.
To ensure timely delivery of EMI statements or correspondence.
To avoid authentication issues during transactions or renewals.
To maintain smooth account operations and verification processes.
Step-by-step guide to change address online
You can easily update your Insta EMI Card address through the Bajaj Finserv customer portal. The process is quick and requires minimal documentation. Follow the steps below:
Steps to change address online:
Visit the Bajaj Finserv Service Portal.
Log in using your registered mobile number and OTP.
Navigate to the ‘Profile’ or ‘Account Settings’ section.
Select ‘Update Address’ from the options.
Choose your address type (permanent or communication).
Enter the new address details carefully.
Upload valid address proof documents (e.g., Aadhaar, Passport, or Utility Bill).
Review your information and click ‘Submit’.
Once submitted, you’ll receive an acknowledgement on your registered email or SMS.
The verification process typically takes 2–3 working days.
How to change address offline at Bajaj Finserv branch?
If you prefer visiting a branch, you can update your Insta EMI Card address offline by following a few simple steps. This method is ideal for those who wish to verify documents in person.
Steps to update your address offline:
Visit the nearest Bajaj Finserv branch.
Carry a valid government-approved ID proof and address proof.
Request an Address Change Form from the representative.
Fill in your new address details and attach photocopies of the required documents.
Submit the form along with self-attested copies of address proof.
The representative will verify your details and initiate the update process.
You’ll receive an SMS confirmation once the change is approved.
Tip: Keep your Bajaj Finserv Insta EMI Card or registered mobile number handy for quick identification.
Documents required to update your address
Below is a list of acceptable address proof documents you can submit for verification:
Document Type |
Accepted Proofs |
Primary Address Proof |
Aadhaar Card, Passport, Voter ID Card |
Secondary Proofs |
Utility Bills (Electricity, Gas, or Water – not older than 3 months) |
Financial Proofs |
Bank Statement or Passbook with updated address |
Rental/Ownership Proof |
Registered Rent Agreement or Property Tax Receipt |
Government-issued Proofs |
Driving Licence or National Population Register Card |
Pointers:
Ensure all documents are self-attested before submission.
The address mentioned must match your new residence.
Digital copies should be clear and legible if uploaded online.
Bajaj Finserv app: update Insta EMI Card address using the app
The Bajaj Finserv app offers a convenient way to update your Insta EMI Card address within minutes. This method is secure, user-friendly, and requires only a few simple steps.
Steps to update address via the app:
Open the Bajaj Finserv app on your smartphone.
Log in using your registered mobile number.
Tap on the ‘Profile’ or ‘Account Details’ section.
Select ‘Edit Address’ and enter your new address details.
Upload a valid address proof document for verification.
Review and submit your details.
You’ll receive a confirmation message once the update is processed.
Advantages:
Real-time update and tracking.
No need to visit a branch.
Quick and paperless verification process.
KYC verification process during address change
During the address update, Bajaj Finserv conducts a KYC verification to authenticate your identity and ensure compliance with RBI regulations.
This process involves validating the submitted address proof with your registered details. If you’ve provided an Aadhaar-linked address, verification may happen instantly through the UIDAI system. Otherwise, manual verification is performed by the Bajaj Finserv team.
Once verified, you’ll receive an official confirmation via SMS or email. The updated address will reflect across your Insta EMI Card and linked services.
Common issues and troubleshooting when changing address
Here are some common problems users may face during the address update process and how to fix them:
Incorrect document format: Upload documents in supported formats (PDF, JPEG, or PNG).
Blurry uploads: Ensure documents are clear and legible.
Verification delay: Address verification may take longer if manual checks are needed.
Mismatched details: Ensure name and address match official records.
OTP not received: Check network connectivity or try resending.
App not updating: Clear cache or reinstall the Bajaj Finserv app.
Submission failure: Retry after a few minutes or switch to the web portal.
How to contact Bajaj Finserv customer care for address updates
If you encounter issues, you can easily reach Bajaj Finserv’s customer care for assistance:
Contact options:
Helpline Number: 8698010101 (available on working days).
Email Support: wecare@bajajfinserv.in.
Chat Support: Use the chat feature on the Bajaj Finserv website or app.
Branch Visit: Locate your nearest branch using the ‘Branch Locator’ on the official website.
Customer support can help with verification, documentation, or any delays during your address update process.
