How to Contact BSNL Fiber Broadband Customer Care

Know about BSNL Fiber Broadband helpline numbers and learn how to register complaints efficiently with the customer support guide.
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How to Contact BSNL Fiber Broadband Customer Care
4 mins read
20 Feb 2024

If you need assistance with BSNL fiber broadband services, you can reach their customer support using the following contact numbers:

  • For general services: dial 1500 or 1800-345-1500
  • For broadband and internet services: dial 1800-4444

How to register complaint with BSNL fiber broadband helpline number

To register a complaint with BSNL fiber broadband helpline number, follow these steps:

  • Dial the appropriate helpline number provided.
  • Navigate through the interactive voice response (IVR) system to select the complaint registration option.
  • Provide your customer ID or registered mobile number when prompted.
  • Clearly explain your complaint to the customer care representative.
  • Once your complaint is registered, you will receive a reference number for tracking purposes.

How to talk to a live person at BSNL fiber broadband customer care

If you prefer to speak to a live person at BSNL fiber broadband customer care, follow these steps:

  • Dial the relevant helpline number.
  • Select the option to speak to a live representative from the IVR system.
  • Wait on hold until connected to a representative.
  • Clearly articulate your issue to the representative for assistance.

Contacting BSNL fiber customer support via email

Yes, you can contact BSNL fiber customer support via email at cmdcomplaints@bsnl.co.in. However, note that response times via email may be longer compared to calling the helpline number.

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