Bihar Bijli, a collective term for the state's power distribution companies, offers multiple ways to reach their Bihar Bijli customer care department and get the assistance you need.

This guide explores the various methods for contacting Bihar Bijli customer caren number, ensuring a swift resolution to your electricity-related issues.

For electricity supply issues, billing concerns, or service-related queries, contact the Bihar Bijli customer care number. Their dedicated support team is ready to assist with complaints and service requests, ensuring your electricity needs are addressed promptly and efficiently.

How to contact Bihar Bijli customer care number

Reaching Bihar Bijli customer care is convenient and can be done through various channels, allowing you to choose the method that best suits your needs. Here is a breakdown of the available options:

Contacting Bihar Bijli customer care number online

1. Toll-free convenience: The most straightforward option is to pick up your phone and dial the Bihar Bijli toll-free number 1912. This 24/7 helpline connects you directly with a Bihar Bijli customer care representative. Be prepared to provide your consumer account number and clearly explain the nature of your issue (power outage, billing problem, etc.).
2. SBPDCL website: South Bihar Power Distribution Company Limited (SBPDCL) is one of the major power distribution companies in Bihar. If you are a customer within their service area, you can visit their website and navigate to the "Contact Us" section. Here, you'll find an online complaint registration form. Fill out the form with your details, including your consumer account number, and clearly describe your concern.
3. NBPDCL website: North Bihar Power Distribution Company Limited (NBPDCL) is another major power distribution company in Bihar. If you fall under their service area, visit their website and navigate to the "Complaint Status Enquiry" section. Here, you can register a complaint online by providing your consumer account number and the details of your issue.

Contacting Bihar Bijli customer care number offline

While online methods offer convenience, some people prefer an in-person approach:

1. Visit a customer care centre: Locate your nearest Bihar Bijli customer care centre (either SBPDCL or NBPDCL depending on your service area). A customer care representative will be available to assist you in registering your complaint and answer any questions you may have.
2. Write a letter: While not the fastest option, you can choose to write a formal letter detailing your complaint and mail it to your local SBPDCL or NBPDCL office address (whichever is applicable in your area).

You can also visit or send written communication to the South Bihar Power Distribution Company Limited head office for unresolved complaints or official matters:

Vidyut Bhawan, Bailey Road, Patna – 800001, Bihar, India

If you have a pending complaint, billing dispute, or need to submit documents in person, visiting the Patna office during working hours (Monday to Saturday, 10:00 AM to 5:00 PM) is a dependable offline option.

Remember: When contacting Bihar Bijli customer care through any method, having your consumer account number readily available will expedite the process.

In addition to finding the relevant information about Bihar Bijili, you can also complete your electricity bill payment.

Bajaj Pay – the BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

By familiarising yourself with the various ways to contact Bihar Bijli customer care number, you can ensure a prompt resolution to any power-related issues you encounter. 

Whether you prefer the convenience of a phone call, the ease of online registration, or a personal visit to a customer care centre, Bihar Bijli empowers you to choose the method that best suits your needs.