AU Bank FASTag provides an efficient and seamless toll payment solution for drivers across India. This service is designed to reduce congestion at toll plazas, saving time and fuel. It also ensures that toll payments are transparent and traceable. AU Bank offers dedicated customer care services to assist with any issues related to FASTag. They help with account management, recharge problems, or operational issues at toll plazas. The customer care team can provide prompt and practical support.

Drivers can quickly contact AU Bank FASTag customer care through multiple channels, ensuring their queries are resolved quickly. The team handles various issues, from checking FASTag recharge status to raising complaints online. This accessibility ensures users can rely on AU Bank FASTag for a smooth highway journey. The service's efficiency and robust support system make AU Bank FASTag a preferred choice for many drivers. It provides them with convenience and peace of mind.

AU Bank FASTag Customer Care Numbers

To assist customers effectively, AU Bank FASTag provides dedicated customer care numbers. Users can contact this number for any assistance related to their FASTag:

• AU Bank FASTag customer care number: 1800-258-7300

These toll-free numbers ensure that customers do not incur any charges while seeking help. The customer care representatives handle various queries, ensuring that users promptly get the support they need.

How can I check my AU Bank FASTag status

Users can follow a straightforward process to check the AU Bank FASTag recharge status. First, they must log into the AU Bank FASTag portal using their registered credentials. Once logged in, they should navigate to the ‘FASTAG’ section under the ‘ACCOUNT MANAGEMENT’ tab. Here, users can view the current status of their FASTag, including balance information and transaction history.

Alternatively, users can check their FASTag status by contacting the AU Bank FASTag customer care. Customer care representatives can quickly check and update users on their FASTag status by providing the necessary details. This ensures drivers are always aware of their account balance and can avoid any inconveniences at toll plazas.

Operating hours of AU Bank FASTag customer care

The AU Bank FASTag customer care operates during convenient hours to support its users. The customer care service is available from 8 AM to 8 PM on all working days. This ensures that users can get assistance during most of the day, covering both morning and evening hours.

During these hours, customers can contact the toll-free numbers provided and get their queries resolved. The operational hours cater to drivers who might need assistance before starting their journey or after completing it. This makes AU Bank FASTag customer care a reliable user support system.

How do I raise a complaint on AU Bank FASTag online

Raising a complaint regarding AU Bank FASTag online is simple. Users need to log into the AU Bank FASTag portal with their registered credentials. Once logged in, they should navigate to the ‘COMPLAINT’ section under the ‘HELP & SUPPORT’ tab. Here, they can fill out a complaint form detailing their issue.

The form requires users to provide specific information about their FASTag account and the nature of the problem. Once submitted, the customer care team reviews the complaint, and users receive a reference number for tracking. This online system ensures that complaints are registered efficiently and resolved on time, providing a hassle-free experience for users.

Conclusion

AU Bank FASTag offers a convenient and efficient toll payment solution backed by robust customer care support. They have dedicated customer care numbers, online status checks, and an easy complaint registration process. AU Bank ensures that users have a seamless experience. The customer care service's operating hours assist most of the day. This comprehensive support system enhances the overall experience of using AU Bank FASTag. Thus, making it a preferred choice for many drivers.