Air Connect is a broadband service provider offering fiber internet plans in cities like Coimbatore and Chennai, India. They boast of a reliable network, excellent customer service, and high speeds.
Air Connect broadband customer support
Air Connect offers support through phone, email, and a website contact form. These are:
- Toll-free numbers:
- For all inquiries: 1800 425 0700
- For technical issues: 1800 425 0414
- Email: customercare@airconnectindia.com
- Website contact form: Available on their website under the ‘CONTACT US’ section.
Registering a complaint
- Call: Dial the appropriate toll-free number based on your issue.
- Email: Briefly describe your issue and account details in your email.
- Website: Fill out the contact form with your complaint and contact information.
- Be prepared: Have your account number, registered mobile number, and a clear description of the problem ready.
Talking to a live representative
- Call during peak hours: Aim for mornings or early afternoons for shorter wait times.
- Choose the right line: Dial the specific number for your issue to reach relevant support.
- Be patient: Wait times can vary depending on call volume.
- Be clear and concise: Explain your issue directly and provide relevant information.
Reaching support via email:
- Email response times: Expect a response within 24-48 hours (about 2 days) during weekdays.
- Clear subject line: Briefly summarize your issue in the subject line.
- Detailed email body: Explain your problem clearly, including your account details and any steps you have already taken.