Know more about Air Connect Broadband Customer Support

Explore what Air Connect is, the ways to connect with their helpline numbers and register a complaint with them.
Know more about Air Connect Broadband Customer Support
4 mins read
21 Feb 2024

Air Connect is a broadband service provider offering fiber internet plans in cities like Coimbatore and Chennai, India. They boast of a reliable network, excellent customer service, and high speeds.

Air Connect broadband customer support

Air Connect offers support through phone, email, and a website contact form. These are:

  • Toll-free numbers:
    • For all inquiries: 1800 425 0700
    • For technical issues: 1800 425 0414
  • Email: customercare@airconnectindia.com
  • Website contact form: Available on their website under the ‘CONTACT US’ section.

Registering a complaint

  • Call: Dial the appropriate toll-free number based on your issue.
  • Email: Briefly describe your issue and account details in your email.
  • Website: Fill out the contact form with your complaint and contact information.
  • Be prepared: Have your account number, registered mobile number, and a clear description of the problem ready.

Talking to a live representative

  • Call during peak hours: Aim for mornings or early afternoons for shorter wait times.
  • Choose the right line: Dial the specific number for your issue to reach relevant support.
  • Be patient: Wait times can vary depending on call volume.
  • Be clear and concise: Explain your issue directly and provide relevant information.

Reaching support via email:

  • Email response times: Expect a response within 24-48 hours (about 2 days) during weekdays.
  • Clear subject line: Briefly summarize your issue in the subject line.
  • Detailed email body: Explain your problem clearly, including your account details and any steps you have already taken.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.