Contact Vodafone customer care toll free number at 199 for any help and support.
Vodafone Idea customer care number
Vodafone customer care is known for its quick resolution. Vodafone Idea Limited, a joint venture between the Aditya Birla Group and Vodafone Idea Group, offers seamless connectivity and reliable telecommunications services throughout India. This guide provides all customers with an easy-to-follow reference for Vodafone Idea's customer care numbers, ensuring quick access to essential services.
The Bajaj Pay BBPS platform on Bajaj Finance allows you to recharge your mobile with Vodafone Idea prepaid plans instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI for Vi recharge.
Vodafone Idea customer care toll-free number
Dial the Vodafone Idea customer care number to reach representatives prepared to answer questions, address concerns, and offer information on the latest plans and services.
Toll-free within India | Vi WhatsApp number |
Dial - 199 | 9654297000 |
Vodafone customer care contact service number
| Circles | Enquiries and Requests | Complaints | ||
| Short Code | Long Code | Short Code | Long Code | |
| Delhi | 199 | 9891012345 | 198 | 8744000198 |
| Rajasthan | 199 | 9887012345 | 198 | 9887010198 |
| Punjab | 199 | 9814012345 | 198 | 9781500198 |
| Haryana | 199 | 9812012345 | 198 | 8684000198 |
| Himachal Pradesh | 199 | 9882012345 | 198 | 9882900198 |
| Jammu & Kashmir | 199 | 9086012345 | 198 | 9086046198 |
| UP (E) | 199 | 9889012345 | 198 | 8576000198 |
| UP (W) | 199 | 9837012345 | 198 | 8941000198 |
| Kolkata | 199 | 9088012345 | 198 | 9088100198 |
| Rest of Bengal | 199 | 9093012345 | 198 | 9093100198 |
| Assam | 199 | 9085012345 | 198 | 9085000198 |
| NESA | 199 | 9089012345 | 198 | 9089000198 |
| Orissa | 199 | 9090012345 | 198 | 9090000198 |
| Bihar | 199 | 9708012345 | 198 | 9708000198 |
| Andhra Pradesh | 199 | 9848012345 | 198 | 9848009198 |
| Karnataka | 199 | 9844012345 | 198 | 9844000198 |
| Tamil Nadu | 199 | 9092012345 | 198 | 9092000198 |
| Kerala | 199 | 9847012345 | 198 | 9947000198 |
| Madhya Pradesh | 199 | 9826012345 | 198 | 9826000198 |
| Mumbai | 199 | 9702012345 | 198 | 9702000198 |
| Gujarat | 199 | 9824012345 | 198 | 9824000198 |
| Maharashtra & Goa | 199 | 9822012345 | 198 | 9822000198 |
Vodafone Idea helpline number
The Vodafone customer care number connects customers directly with trained professionals who can promptly resolve urgent issues and ensure a smooth telecommunications experience.
Helpline details:
Vi Helpline Number Details | Vi Contact Number |
Customer Helpline (Short Code) |
|
(from your Vi Mobile Number) | 199 |
Customer Helpline (Long Code) | xxxxx12345 |
Complaint Helpline |
|
(from your Vi Mobile Number) | 198 |
Complaint Helpline (Long Code) | xxxxxxx198 |
VAS Deactivation | 155223 |
Do Not Disturb | 1909 |
Data Activation/ Deactivation | 1925 |
Tele verification | 59059 |
Mobile Number Portability Helpline | 18001234567 |
COCP/Enterprise | 55666 |
Mobile Number Portability (MNP) Helpline | 18001234567 |
Vi (Vodafone Idea) circle office address
Circle name | Circle office address |
Delhi | 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Gujarat | Building -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015 |
UP (E) | Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
Andhra Pradesh | 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India |
Assam | Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
BIHAR | Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014 |
Haryana | Vodafone Idea Limited, Plot No.173 sector 3 HS11DC Industrial Area, Karnala Haryana 132001 |
Himachal Pradesh | Keonthal Complex, Khalini, Shimla - 171002 |
Jammu and Kashmir | 3rd Floor Sunny Square, Gangyal,Jammu |
Karnataka | Maruthi Infotec Center, Ground Floor, 'B' Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
Kerala | 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 |
Kolkata | PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091 |
Madhya Pradesh | 139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010 |
Maharashtra and Goa | Vodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004 |
NESA | Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam |
Mumbai | Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059 |
Orissa | Unit41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
Punjab | C-105, , Industrial Area Ph-VII. Mohali- 160055 |
Rajasthan | 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
Rest of Bengal | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
Tamil Nadu | PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096 |
UP (W) | 1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Vodafone Idea balance check number
You can easily inquire about remaining account balance, allowing customers to stay informed about usage and expenditures on Vodafone Idea's 2G, 3G, 4G, and 5G platforms. Dial Vodafone balance check number, which is *199# and choose the relevant option to check your recharge balance.
How to complain against Vodafone Idea recharge?
Here are the different ways you can complain against a Vodafone Idea (Vi) recharge issue:
- Call Vodafone idea customer care number: This is the most common option. Dial 199 from your Vi mobile number to connect with a customer care representative. Explain the issue with your recharge, including details like date, amount, recharge method, and any error messages received.
- Use the Vi App: Download the Vi app and log in using your registered mobile number. You can usually find a "Complaints" or "Help & Support" section within the app. There, you can raise a complaint detailing your recharge issue.
- WhatsApp Vi Care: Vi offers customer support through WhatsApp. Save the number 9654297000 on your phone and initiate a chat. Explain your recharge issue and provide relevant details like date, amount, etc.
How do I track my complaint on the Vodafone customer care toll-free number?
Keep the docket number you received at the time of complaint registration and use it to track the status in the Vi app, on the website service-request page, or by quoting it to the helpline. The Vodafone customer care toll-free number team can also help check resolution updates.
How do I update my KYC details using the Vodafone Idea customer care number?
KYC and address updates are completed at a Vi store with valid ID proof and address proof. During the process, your registered mobile number may be verified for authentication. For Vodafone Idea customer care number support, the store team can guide the next steps.
How to recharge your Vi number online using Bajaj Pay
On the Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device
- Open the app, log in, or register if you are a new user
- Scroll down to the ‘Bills and recharges’ section and click on 'Mobile Recharge’
- Enter your 10-digit mobile number
- Search for or select your preferred recharge plan
- Click on ‘PROCEED’
- Select your mode of payment and select ‘PAY NOW’
- Once you have completed the transaction, you will get notified that the payment was successful
On the Bajaj Finance website
1. Go to the Bajaj Finance website
- Scroll down to the ‘Bills and recharges’ section, click on 'Mobile Recharge’
- Enter your mobile number and login with an OTP
- Enter your 10-digit mobile number
- Search for or select your preferred recharge plan
- Click on ‘PROCEED’
- Select your mode of payment and select ‘PROCEED TO PAY’
- Once you have completed the transaction, you will get notified that the payment was successful
Check popular Vi recharge plans on Bajaj Finance
Vodafone recharge plans by region
Recharge and Pay Bills
Bajaj Finance App for All Your Financial Needs and Goals
Trusted by 50 million+ customers in India, Bajaj Finance App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finance App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
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- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
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- Use specialised tools like EMI calculators, SIP Calculators
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Download the Bajaj Finance App today and experience the convenience of managing your finances on one app.
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*Terms and conditions apply
Frequently asked questions
There are several ways to reach Vi customer care:
- Phone: Dial 199 from your Vi mobile number to connect directly with a representative.
- Vi App: Download the Vi app and use the "Complaints" or "Help & Support" section to raise a concern.
- WhatsApp: Save 9654297000 on your phone and initiate a chat with Vi Care on WhatsApp.
- Email: Send an email outlining your issue to customercare@vodafoneidea.com.
Yes, the Vi customer care operates 24/7 through all the channels mentioned above. You can reach them any time of the day or night to address your concerns.
The specific customer care phone number for Vi is 199. This toll-free number allows you to connect directly with a representative when dialed from your Vi mobile number.
While Vi customer care is available 24/7, wait times can vary. Generally, weekdays outside peak hours (mornings and evenings) might see less call volume. You can also consider using alternative channels like the Vi app or WhatsApp for potentially shorter wait times.
To chat with Vodafone customer care, you can use the My Vodafone app or visit the Vodafone website. Look for the live chat feature, usually located at the bottom corner of the webpage. Click on the live chat icon and initiate a conversation by stating your issue or query.
You can complain to Vodafone by sending an SMS to the complaint number 198. This number is available for various regions, and you can find the specific number for your region on the Vodafone website.
Porting your number to Vi is straightforward with Mobile Number Portability (MNP). Follow these steps:
Generate a UPC code: Send an SMS with the text PORT followed by your 10-digit mobile number to 1900 from your existing network provider.
Clear dues: Ensure all dues with your current provider are cleared.
Order a new Vi SIM: Visit the Vi website or app, select a plan, and order a new SIM. You can also visit a Vi store with your valid ID and address proof.
SIM delivery: If ordered online, the SIM will be delivered to your doorstep. Share the UPC code with the Vi executive during delivery.
To check your Vi balance online:
- Vi App: Download and install the Vi app from the Google Play Store or Apple App Store.
- Login: Log in using your Vi number.
- Balance check: Navigate to the ‘Balance’ section to view your current balance and validity.
If your recharge fails but the money is deducted from your account:
Refund process: The deducted amount will be refunded to your account within 7 working days.
Check status: Download the Vi app and check your recharge status under ‘Recharge and more’ > ‘History’.
Contact support: If the issue persists, contact Vi customer care via email at customercare@vodafoneidea.com or use the 24x7 chat support available on the Vi website.
