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Why keeping your insurance details updated matters
An outdated address or contact number can mean missed renewal reminders, delayed claim communication, or payouts sent to the wrong bank account. Keeping your details current helps ensure:
- Renewal and premium due date alerts reach you on time
- Claim-related communication and payouts go smoothly, without delays caused by mismatched records
- Your nominee details are accurate, so the right beneficiary is recorded in case of a claim
- Your overall policy record stays consistent with your other Bajaj Finance products
How to update your insurance policy details online
You can update your policy details entirely through My Account or the Bajaj Finance app:
- Click 'Sign In' to go to My Account, the Bajaj Finance customer portal
- Enter your registered mobile number and the OTP sent to you
- Verify your identity using your date of birth
- Select your insurance policy from the 'Your relations' section
- Click 'Update Policy Details' under 'Quick Actions'
- Select 'Change policy details' as your query type, and choose the relevant sub-query type
- Enter the updated details, upload any supporting documents required, and submit your request
Once submitted, a representative typically reaches out within 48 business hours to guide you through the next steps.
What insurance details you can update
| Detail | What you can update |
|---|---|
| Personal information | Your legal name, gender marker, or date of birth, with valid supporting documents |
| Contact information | Your residential address, mobile number, or email ID |
| Nominee details | Your designated beneficiary, or the allocation between multiple nominees |
| Bank account details | The account used for premium payments or receiving claim payouts |
Each update may require slightly different supporting documents, so check what's needed for your specific request when you submit it.
Documents you may need
Depending on what you're updating, keep the following ready:
- A valid ID proof, such as Aadhaar or PAN, especially for name or date of birth corrections
- Proof of address if you're updating your residential address
- Nominee identification details if you're adding or changing a nominee
- Bank account proof, such as a cancelled cheque, if updating your payout account
Updating your details through the app
You can also make these updates on the go through the Bajaj Finance app:
- Open the app and sign in with your registered mobile number and OTP
- Verify with your date of birth
- Select your insurance policy and go to 'Update Policy Details' under 'Quick Actions'
- Choose your query type, enter the details, and submit
Essential Financial Resources and Banking Guides
Frequently Asked Questions
Accessing & Checking Insurance Details
Updating Insurance Details
How do I update my insurance nominee details online?
Log in to My Account or the Bajaj Finance app, select your policy from 'Your relations', click 'Update Policy Details' under 'Quick Actions', choose 'Change policy details' as your query type, and submit your nominee update request.
How long does it take for my insurance details to be updated?
Once you submit your request, a Bajaj Finance representative typically reaches out within 48 business hours to guide you through the remaining steps of your update.
Can I update my address and nominee details in the same request?
You may need to raise separate requests depending on the sub-query type for each update. Check the available options when submitting your request through 'Update Policy Details' to confirm.
What documents do I need to update my nominee details?
You'll generally need identification details for your new nominee, along with any documents specific to your policy type. Check the exact requirements shown when you submit your update request.
Can I update my insurance details through the Bajaj Finance app?
Yes, the app offers the same process as the website. Sign in, select your policy, go to 'Update Policy Details' under 'Quick Actions', and submit your request with the required details.
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While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.
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