How to Register an E-Mandate for Your Bajaj Finance Loan or SDP

How to Register an E-Mandate for Your Bajaj Finance Loan or SDP

Register an e-mandate for your Bajaj Finance loan or SDP in My Account, check its status and fix a rejected registration before relying on auto-debit.

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In Summary

Set your personal loan on auto-pilot with N-A-C-H
 

Set your personal loan on auto-pilot with N-A-C-H

An e-mandate lets your bank deduct your scheduled loan EMI, or your monthly Systematic Deposit Plan (SDP) investment, from your linked account automatically. You register it in My Account by adding your bank details and authenticating the request.
 

  • Register or update your e-mandate in My Account from the bank details section.
  • Keep your bank account number, IFSC code and bank name ready, and authenticate with net banking or a debit card.
  • Check your mandate status in My Account to confirm it is active.
  • If registration fails or your bank rejects it, correct the details and submit it again.
  • Until the status shows active, pay your EMI or instalment another way.

An e-mandate does not change your EMI amount or due date.

What is an e-mandate?

An e-mandate is an electronic authorisation that lets your bank debit a fixed payment from your account on the agreed date. For a loan, it collects your EMI. For an SDP, the account you invest from is the registered account for your monthly investments.

NACH is the payment system that processes recurring debits such as loan EMIs. An e-mandate is the digital way of giving that authorisation, with no paperwork.

The bank can debit your account only if it holds enough funds. If a debit fails, your payment stays unpaid and charges may apply under your loan terms.



When do you need to register your bank account?

 

You may need to register an e-mandate if:


  • you have a loan or SDP but have not completed mandate registration.
  • you want to change the bank account used for payments.
  • your bank rejected your earlier registration.
  • your current mandate is inactive.

Check your mandate status first, then submit a request only if the status needs action.



How do you register an e-mandate online?


You can register or update your e-mandate in the My Account portal.


  1. Sign in. Click the sign-in button on this page.
  2. Verify yourself. Enter your registered mobile number and date of birth, then submit the OTP.
  3. Open your bank details. Go to Menu and select Bank details/Documents.
  4. Choose to change bank details. Select the option to change your bank details.
  5. Select your loan or SDP. Click Change next to the loan or SDP you want to update.
  6. Continue. Click Continue to proceed with mandate registration.
  7. Enter your bank details. Add your bank account number and IFSC code.
  8. Authenticate. Complete the request using net banking or a debit card, as your bank allows, and finish the registration.

Sign in to My Account to register your e-mandate.

What bank details do you need for e-mandate registration?

You don’t need to upload any documents. Keep these details ready and make sure they are accurate.

DetailWhat you need to provide
Bank account numberThe account you want to use for automatic payments
IFSC codeThe code that identifies your bank branch
Bank nameThe bank that holds your account
Account typeSavings or current
Registered mobile numberThe number linked to your bank account, used for verification

Your bank may ask for additional authentication. Use an account that supports e-mandates.



How do you check your e-mandate status?

 

  1. Sign in to My Account with your registered mobile number and complete the verification.
  2. Select your loan account or SDP.
  3. View your linked bank account and your current e-mandate status.
  4. If the mandate is pending, inactive or needs an update, follow the instructions shown to complete it.

You can also check active mandates in your bank’s digital channels, if your bank offers this.



What can go wrong during registration?

 

Your bank may charge a fee to register an e-mandate, and the amount depends on the bank. Confirm it with your bank before you submit.

IssueWhat you can do
Incorrect bank detailsCheck your account number and IFSC code, then correct them.
Verification failureFollow the authentication instructions and check whether your bank needs further verification.
Mandate rejectedCheck the rejection details, correct the information and submit a new request.
Status still pendingCheck My Account again, or ask your bank for an update.

Registration is complete only when your bank confirms it. Until then, don’t assume automatic payments will work. Track your due date and pay another way, so you don’t miss an instalment.

Need assistance

If you need help with your account or have a service-related query, choose the support channel that best suits your requirement. Depending on your query, you can raise a request online, speak with customer support, or visit a nearby branch. If your concern remains unresolved, you can also contact the grievance redressal office through the prescribed escalation process.

Support optionDescription
Raise a RequestSubmit your product or service query online and track its progress.
Call UsSpeak with customer support for assistance with your products and services.
Visit our branchLocate the nearest Bajaj Finance branch for in-person assistance.

Raise a Request

Submit your product or service-related query online through the customer portal.

Raise a Request

 

Call Us

Connect with customer support for assistance with your account or services.

Call Us

 

Visit our branch

Find the nearest Bajaj Finance branch for personalised assistance.

Visit our branch


Reach out to our grievance redressal office: Click here

Which support channel should you choose

Choose the support channel based on your requirement.

RequirementRecommended channel
Check loan detailsCustomer Portal
Make paymentsCustomer Portal or Bajaj Finance App
Raise a service requestRaise a Request
Speak with supportCall Us
Visit in personBranch Locator

 

 

Before contacting Bajaj Finance


Keeping a few details ready can help speed up the verification process.

You may be asked for:

  • Registered mobile number.
  • Customer ID or loan account number.
  • Relevant product details.
  • Supporting documents, if applicable.

Having these details available can help your query be processed more efficiently.

Frequently Asked Questions

What is E-Mandate & How to Register

Details Required & Authentication

What should you do if you close the bank account linked to your e-mandate?

Register a new e-mandate for your new account using the steps above. Pay your EMI another way until the new status shows active. Don’t close the old account until your new mandate is confirmed.

How do I register my bank account for e-mandate on the customer portal?

Your mandate is affected only if your account number or IFSC code changes. Compare your new details with the ones registered, and update the mandate in My Account if they differ, before your next due date.

What should you do if your e-mandate is still active after you repay your loan?

Check your loan closure status and ask your bank whether the mandate needs to be cancelled. Repaying the loan may not remove every authorisation linked to it. Keep your closure confirmation and any cancellation acknowledgement.

What should you do if you receive an e-mandate request you did not start?

Don’t approve it. Contact your bank and Bajaj Finance through their official support channels to verify it and report suspicious activity. Never share your OTP, PIN or banking credentials.

What should you check before approving an e-mandate with your bank?

Check the lender’s name, the account being linked, the maximum debit amount, and the frequency and validity shown. If anything is incorrect or unfamiliar, stop and contact your bank or Bajaj Finance.

What should you do if you approved an e-mandate for the wrong loan?

Contact your bank and Bajaj Finance promptly to report it and ask how to correct it. Check the mandate status and whether you need to cancel it and register another. Keep paying the EMI for your actual loan through an official payment method.

What should you do if your e-mandate expires before your loan ends?

Check the mandate’s status and end date in My Account, then ask Bajaj Finance or your bank whether you need to renew it or register a new one. Pay your EMI another way until the replacement is active.

How do you change the bank account for your SDP?

Use the same steps as for a loan and select your SDP in step 5. Your SDP then debits the monthly investment from the newly registered account once it is active.

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