How to track your Bajaj Mall order in My Account

Visit our customer portal - My Account to check the status of your order in 5 simple steps.
How to track your Bajaj Mall order in My Account
5 min read
14 June 2023

Bajaj Mall is an online shopping platform that offers a host of products across multiple categories. You can use your Insta EMI Card to shop for latest smartphones, electronics, and home appliances at the lowest EMIs.

For a better shopping experience, our customer portal – My Account offers you the facility to check the status of your recent Bajaj Mall purchase. You can view the status of your recent purchase by visiting My Account and checking the dedicated ‘My Orders’ section.

Whether your recent purchase is at the store or in transit, track your product easily in a few simple steps with the ‘My Orders’ section.

Follow these five simple steps to check the status of your Bajaj Mall order:

  • Click on the ‘Sign-in’ text below to visit our customer portal - My Account.
  • Enter your registered mobile number, and the OTP to sign-in.
  • Verify your details by entering your date of birth and proceed.
  • Select if you want to check the status of your current order or previous order.
  • Find the details of your product, its status and more.

Sign-in

This dedicated section not only helps you to track your Bajaj Mall purchase, but you can also view the status of your offline purchase. This means if you’ve purchased any product from our partner store using your Insta EMI Card, you can find its status here as well.

It also provides you details of your previous products, loan details and more. This feature allows you to stay informed about your past transactions and keep a tab on your ongoing loans.

Whether you made a purchase on Bajaj Mall or at our partner store, tracking its status is hassle-free with our customer portal – My Account.

With just a few clicks, you can monitor the status of your order, and enjoy a hassle-free shopping experience.

Frequently asked questions

Can I check the details of my previous orders?

You can view the details of your previous orders and ongoing loans by visiting our customer portal – My Account. You can click on ‘View Loan Details’ option and track your ongoing loan.

Check details of your previous order

Where can I find my order number to track my order?

You can check your order ID and date of purchase by visiting our customer portal – My Account. Follow these simple steps to check your order ID:

  • Click on the ‘Check details of your order’ option below to go to My Account.
  • Sign-in with your registered mobile number and the OTP.
  • Enter your date of birth for verification and proceed.
  • Click on the respective section – current orders or previous orders to find the order ID and other details.

Check details of your order

How long does it take for my Bajaj Mall order to get delivered?

The delivery time for your Bajaj Mall order depends on our partners. If you’ve placed an order on Bajaj Mall, you can check its delivery status by visiting our customer portal – My Account.

Track your Bajaj Mall order

Are there any delivery charges applicable on home delivery?

When you purchase any products on Bajaj Mall, you don’t need to pay any delivery charges for home delivery of the product.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.