BEST electricity bill payment – instant and secure
Paying your BEST electricity bill online is simple and convenient through Bajaj Pay, the Bharat Connect-enabled platform on Bajaj Finance. Consumers no longer need to stand in long queues or visit payment centres for electricity bill payments.
Bharat Connect provides a secure and standardised payment platform that supports quick online transactions. Users can pay their BEST electricity bills using multiple payment modes such as UPI, debit card, credit card, net banking, and wallet options.
With instant payment confirmation through SMS and email, Bajaj Pay helps users manage electricity bill payments securely and efficiently.
About BEST
The Brihanmumbai Electric Supply and Transport (BEST) is an autonomous civic utility body operating under the Brihanmumbai Municipal Corporation (BMC). BEST supplies electricity across Mumbai city and nearby suburban areas.
BEST serves residential, commercial, and industrial consumers and is one of the major electricity distribution utilities in Maharashtra.
Consumers can pay BEST electricity bills online through Bajaj Pay on Bajaj Finance using the Bharat Connect platform.
Features and benefits of BEST Electricity Bill Payment via Bajaj Finance
Paying your BEST electricity bill online through Bajaj Finance offers several benefits.
- Quick and hassle-free payments: Users can pay electricity bills online in a few simple steps without visiting payment centres.
- Safe and secure transactions: Bajaj Pay uses the Bharat Connect framework for secure online bill payments with encrypted transactions.
- Multiple payment options: Consumers can choose from several payment methods, including: UPI, debit cards, credit cards, net banking, wallet payments
- Instant payment confirmation: Users receive instant confirmation through SMS and email after successful payment.
- 24x7 payment availability: Electricity bill payments can be made anytime through the website or mobile app.
How to make BEST electricity bill payment online on Bajaj Finance platforms
On the Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device
- Open the app, log in, or register if you are a new user
- Click on ‘PROCEED’, your total bill amount will be shown
- Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
- Select BEST as your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
On the Bajaj Finance website
- Go to the Bajaj Finance website
- Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
- Enter your mobile number and login with an OTP
- Select BEST as your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED’,
- Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
Common issues during BEST electricity bill payment
Users may occasionally face issues during online electricity bill payments. Here are some common scenarios and solutions.
- Incorrect consumer number: Ensure the BEST consumer number is entered correctly before fetching the bill.
- Payment failed but amount debited: In case of failed transactions, the payment amount is usually reversed within the applicable banking timeline.
- Bill not updated after payment: Payment updates may sometimes take a few minutes to reflect in the BEST system. Users can check payment confirmation through transaction history.
- Slow network or timeout issues: Stable internet connectivity helps avoid transaction interruptions during payment processing.
Is online BEST electricity bill payment safe
Online electricity bill payment through Bajaj Pay follows secure payment protocols and encrypted transaction systems.
The Bharat Connect platform, regulated by the Reserve Bank of India (RBI), provides a standardised and secure framework for digital bill payments.
Users should always verify bill details before making payments and avoid sharing OTPs or banking credentials.
State-wise Electricity Boards Across India
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Frequently asked questions
To view your BEST electricity bill paid using the Bajaj Finance platform, follow these steps:
- Log in to the Bajaj Finance app
- Click on the three lines in the top left corner to open the menu
- Tap on ‘MY ORDERS'
- Select the payment for which you wish to see the status
In case of power outage, you can file a complaint with B.E.S.T Mumbai by calling the toll-free number +91 222 411 4891 (North Mumbai) or +91 222 208 2875 (South Mumbai). If you have a grievance regarding the B.E.S.T electricity bill, you can call +91-22-24194549 (North Mumbai) or +91-22-22799559 (South Mumbai).
Every BEST customer gets a unique consumer number that is printed on the top right-hand corner of the electricity bill. You need this consumer number to pay your dues and check your payment status.
The CA number is a seven digt number that can be found in the right most column second row of your BEST electricity bill.
You can check for offers on the Bajaj Finance platform once you make your BEST electricity bill payment online.
Yes, Bajaj Finance also provides other recharge services such as:
Yes, Bajaj Finance also provides other bill payment services such as:
In that case first check your bank statement if the money has been reversed back into your account. If not click on ‘RAISE DISPUTE’ under the transaction history of the app. It takes 7 business days to get the money reversed back to your account.
If there is an error in the BEST electricity bill, follow these steps to rectify the issue:
Contact BEST customer care: First contact the BEST customer care helpline at +91-22-22066611. Explain the issue and then share other relevant details such as account number, CA etc.
If there is a discrepancy in the bill meter reading then check it against the meter reading, then inform BEST immediately.
If there is no resolution even after contacting the helpline number, then you can write to the BEST Grievance Redressal Officer mentioning the issue and with necessary details supporting it.
You can pay your BEST electricity bill online through Bajaj Pay on Bajaj Finance using UPI, debit card, credit card, wallet, or net banking.
You need your BEST consumer number or customer ID to fetch and pay your bill online.
Yes, online electricity bill payment services are available throughout the day.
Yes, UPI is one of the supported payment methods on Bajaj Finance.
You will receive an SMS and email confirmation after successful payment completion.
If the transaction fails but the amount is deducted, the amount is usually reversed as per the banking timeline. Users can also check transaction history for updates.
