BEST electricity bill payment – instant and secure
Paying your BEST electricity bill online is simple and convenient through Bajaj Pay, the BBPS-enabled platform on Bajaj Finance. Consumers no longer need to stand in long queues or visit payment centres for electricity bill payments.
The Bharat Bill Payment System (BBPS) provides a secure and standardised payment platform that supports quick online transactions. Users can pay their BEST electricity bills using multiple payment modes such as UPI, debit card, credit card, net banking, and wallet options.
With instant payment confirmation through SMS and email, Bajaj Pay helps users manage electricity bill payments securely and efficiently.
About BEST
The Brihanmumbai Electric Supply and Transport (BEST) is an autonomous civic utility body operating under the Brihanmumbai Municipal Corporation (BMC). BEST supplies electricity across Mumbai city and nearby suburban areas.
BEST serves residential, commercial, and industrial consumers and is one of the major electricity distribution utilities in Maharashtra.
Consumers can pay BEST electricity bills online through Bajaj Pay on Bajaj Finance using the BBPS platform.
Features and benefits of BEST Electricity Bill Payment via Bajaj Finance
Paying your BEST electricity bill online through Bajaj Finance offers several benefits.
Quick and hassle-free payments
Users can pay electricity bills online in a few simple steps without visiting payment centres.
Safe and secure transactions
Bajaj Pay uses the BBPS framework for secure online bill payments with encrypted transactions.
Multiple payment options
Consumers can choose from several payment methods, including:
- UPI
- Debit cards
- Credit cards
- Net banking
- Wallet payments
Instant payment confirmation
Users receive instant confirmation through SMS and email after successful payment.
24x7 payment availability
Electricity bill payments can be made anytime through the website or mobile app.
Steps to make BEST Electricity Bill Payment online on the Bajaj Finance App
Follow these steps to pay your BEST electricity bill through the Bajaj Finance App:
- Download the Bajaj Finance App from the Google Play Store or Apple App Store
- Open the app and log in using your registered credentials
- Navigate to ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section
- Select ‘ELECTRICITY’
- Choose ‘BRIHANMUMBAI ELECTRIC SUPPLY AND TRANSPORT (B.E.S.T)’ as the provider
- Enter your BEST consumer number
- Fetch your electricity bill details
- Choose your preferred payment method such as UPI, debit card, credit card, net banking, or wallet
- Verify the bill amount and payment details
- Click on ‘PAY NOW’ to complete the transaction
You will receive instant payment confirmation after successful payment.
Steps to make BEST Electricity Bill Payment online on the Bajaj Finance Website
You can also pay your BEST electricity bill online through the Bajaj Finance website.
- Visit the Bajaj Finance website
- Navigate to the ‘PAYMENTS’ section
- Click on ‘BILLS AND RECHARGES’
- Select ‘ELECTRICITY’
- Choose ‘BRIHANMUMBAI ELECTRIC SUPPLY AND TRANSPORT (B.E.S.T)’ from the biller list
- Enter your customer ID or consumer number
- Click on ‘FETCH YOUR BILL’
- Verify the bill details
- Select your payment mode such as UPI, debit card, credit card, wallet, or net banking
- Complete the payment process
An SMS and email confirmation will be sent after successful payment.
Common issues during BEST Electricity Bill Payment
Users may occasionally face issues during online electricity bill payments. Here are some common scenarios and solutions.
Incorrect consumer number
Ensure the BEST consumer number is entered correctly before fetching the bill.
Payment failed but amount debited
In case of failed transactions, the payment amount is usually reversed within the applicable banking timeline.
Bill not updated after payment
Payment updates may sometimes take a few minutes to reflect in the BEST system. Users can check payment confirmation through transaction history.
Slow network or timeout issues
Stable internet connectivity helps avoid transaction interruptions during payment processing.
Is online BEST Electricity Bill payment safe
Online electricity bill payment through Bajaj Pay BBPS follows secure payment protocols and encrypted transaction systems.
The BBPS platform, regulated by the Reserve Bank of India (RBI), provides a standardised and secure framework for digital bill payments.
Users should always verify bill details before making payments and avoid sharing OTPs or banking credentials.
State-wise Electricity Boards Across India
Steps for electricity bill payment online through Bajaj Finance platforms
On the Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device
- Open the app, log in, or register if you are a new user
- Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
- Select/search for your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED’, your total bill amount will be shown
- Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
On the Bajaj Finance website
- Go to the Bajaj Finance website
- Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
- Enter your mobile number and login with an OTP
- Select/search for your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED’,
- Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
Bajaj Finance app for all your financial needs and goals
Trusted by 50 million+ customers in India, Bajaj Finance App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finance App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
- Invest in fixed deposits and mutual funds on the app.
- Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
- Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
- Shop from over 100+ brand partners that offer a diverse range of products and services.
- Use specialised tools like EMI calculators, SIP Calculators
- Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finance App today and experience the convenience of managing your finances on one app.
Frequently asked questions
To view your BEST electricity bill paid using the Bajaj Finance BBPS platform, follow these steps:
- Log in to the Bajaj Finance app
- Click on the three lines in the top left corner to open the menu
- Tap on ‘MY ORDERS'
- Select the payment for which you wish to see the status
In case of power outage, you can file a complaint with B.E.S.T Mumbai by calling the toll-free number +91 222 411 4891 (North Mumbai) or +91 222 208 2875 (South Mumbai). If you have a grievance regarding the B.E.S.T electricity bill, you can call +91-22-24194549 (North Mumbai) or +91-22-22799559 (South Mumbai).
Every BEST customer gets a unique consumer number that is printed on the top right-hand corner of the electricity bill. You need this consumer number to pay your dues and check your payment status.
The CA number is a seven digt number that can be found in the right most column second row of your BEST electricity bill.
You can check for offers on the Bajaj Finance BBPS platform once you make your BEST electricity bill payment online.
Yes, Bajaj Finance also provides other recharge services such as:
Yes, Bajaj Finance also provides other bill payment services such as:
In that case first check your bank statement if the money has been reversed back into your account. If not click on ‘RAISE DISPUTE’ under the transaction history of the app. It takes 7 business days to get the money reversed back to your account.
If there is an error in the BEST electricity bill, follow these steps to rectify the issue:
Contact BEST customer care: First contact the BEST customer care helpline at +91-22-22066611. Explain the issue and then share other relevant details such as account number, CA etc.
If there is a discrepancy in the bill meter reading then check it against the meter reading, then inform BEST immediately.
If there is no resolution even after contacting the helpline number, then you can write to the BEST Grievance Redressal Officer mentioning the issue and with necessary details supporting it.
You can pay your BEST electricity bill online through Bajaj Pay on Bajaj Finance using UPI, debit card, credit card, wallet, or net banking.
You need your BEST consumer number or customer ID to fetch and pay your bill online.
Yes, online electricity bill payment services are available throughout the day.
Yes, UPI is one of the supported payment methods on Bajaj Finance.
You will receive an SMS and email confirmation after successful payment completion.
If the transaction fails but the amount is deducted, the amount is usually reversed as per the banking timeline. Users can also check transaction history for updates.
