How to cancel your EMI Network Card order

Read our detailed guide to know how you can cancel a product purchased using EMI Network Card.
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How to cancel your EMI Network Card order
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5 min read
17 August 2023

Bajaj Finserv EMI Network Card, which is also known as Insta EMI Card, is a unique way of financing your big and small purchases. This card allows you to shop across various categories including smartphones, home appliances, electronics and more. You can use this card to convert your shopping bills into small monthly instalments.

If you have an EMI Network Card, you can make purchases on leading e-commerce sites, bajajmall.in or at our partner stores. However, if you have made a purchase using this card but you don’t want to proceed with it, you can use the cancellation option.

Our customer portal provides you with the online facility to cancel your purchases easily from the comfort of your home. Please note that you can cancel your order within seven business days from the disbursement date of your purchase.

However, you can only raise a cancellation request with us for the purchases made at our partner store or on Bajaj Mall. If you’ve purchased from an e-commerce site, you need to raise the cancellation request with that respective site.

Follow these steps to cancel your Bajaj Finance EMI Network Order

If you’re looking to cancel your recent EMI Network Card purchase, you can follow these simple steps and cancel your order.

  • Click on the ‘Sign-in’ button on this page to visit your account
  • Enter your registered mobile number and the OTP to sign-in
  • Verify your details by entering your date of birth and proceed
  • Select the loan account number you want to cancel. (Please note that every time you made a purchase using your EMI Network Card, a new loan account is created.)
  • Click on the ‘Cancel Loan’ option within the ‘Quick Actions’ section
  • Select the cancellation reason and proceed to raise the request

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Once you submit the request, you’ll receive a call from our representative within 48 business hours. Our representative will guide you on further steps. Please note that once your order is delivered, you won’t be able to proceed with the cancellation.

You can also use the Bajaj Finserv app to cancel your order on the go. Visit the Play Store/ App Store to download our app today.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What steps do I need to take to close my Bajaj Finserv EMI Card?

To close your Bajaj Finserv EMI Card, contact customer care via phone or email to initiate the closure request. Ensure that you have cleared all outstanding dues and submit a formal closure application. After verification, your EMI card will be deactivated, and you’ll receive confirmation of the closure.

Can I close my Bajaj Finserv EMI Card if I have an outstanding balance?

No, you cannot close your Bajaj Finserv EMI Card if there is an outstanding balance. All pending dues, including any active EMIs, need to be cleared before you can request the closure of your card. Once all balances are settled, you can initiate the card closure process

Are there any fees associated with closing my Bajaj Finserv EMI Card?

No, Bajaj Finserv typically does not charge any fees for closing an EMI Card. However, any unpaid dues, penalties, or charges that may be pending must be cleared before the closure. Ensure all financial obligations related to the card are settled to avoid complications during the closure process.

Will closing my Bajaj Finserv EMI Card affect my credit score?

Yes, closing your Bajaj Finserv EMI Card could affect your credit score, particularly if it was your only line of credit or if you had a long credit history with it. A reduced credit limit might impact your score temporarily. However, if handled responsibly with all dues paid, the effect should be minimal.

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