How to obtain your SBI FASTag statement
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SBI FASTag is a prepaid RFID tag for seamless toll payments on highways. Linked to your SBI account, it enables automatic toll deductions, eliminating cash transactions. Rechargeable online, it ensures hassle-free travel, faster commutes, and reduced waiting time. Compliant with NETC, it is accepted at toll plazas across India.
Bajaj Pay, Bajaj Finance’s integrated digital payment platform, enhances convenience further by offering easy access to recharge services and other financial tools. With a user-friendly interface and multiple payment options, Bajaj Pay ensures fast, secure, and reliable transactions. Leverage Bajaj Finance and Bajaj Pay to optimise your SBI FASTag experience.Methods to download SBI FASTag statement
1. Through the official website:
- Visit the SBI FASTag portal.
- Log in with your credentials.
- Navigate to the ‘Transaction History’ or ‘Statement’ section to download your FASTag statement.
2. Using the mobile app:
- Download the SBI FASTag app from your device's app store.
- Log in with your registered details.
- Access the statement section to view or download your transaction history.
3. Via email requests:
- Email customer support with your registered details requesting the statement.
- You will receive the statement in your inbox within the specified time.
4. Customer care:
- Call the SBI FASTag customer care helpline.
- Request a statement, which can be shared via email or other means.
Importance of regularly checking your FASTag statement
Regularly reviewing your SBI FASTag statement helps:
- Detect unauthorised transactions: Identify fraudulent or duplicate deductions.
- Monitor spending: Keep track of toll expenses to manage your budget.
- Avoid low-balance issues: Ensure your account is funded to avoid penalties.
Tips for managing your SBI FASTag account
- Timely recharge: Avoid penalties by maintaining a sufficient balance. Use SBI FASTag Recharge services for quick top-ups.
- Track expenses: Use statements to monitor your toll spending.
- Update contact details: Ensure your contact number and email are updated for notifications.
- Link bank accounts: Simplify recharges by linking your FASTag to a preferred bank account.
Setting up alerts for SBI FASTag transactions
Stay informed by enabling alerts:
- Log in to your FASTag account.
- Navigate to the "Notifications" or "Alerts" section.
- Activate SMS or email alerts for transactions, low balance, and recharge confirmations.
For more information about online recharges, visit FASTag recharge online.
By following these methods and tips, you can efficiently manage your SBI FASTag account and ensure seamless toll payments.How to Download SBI FASTag Statement
To download your SBI FASTag statement, log in to the SBI FASTag portal, open the transaction history section, select the date range, and download your statement for reference.
- Visit the SBI FASTag portal and log in using your registered credential
- Go to the ‘Transaction History’ or ‘Statement’ section
- Select the required date range for your statement
- Click on download to save the statement in PDF or Excel format
- Review your transactions, including toll deductions and balance updates
How to check your SBI FASTag balance
To check your SBI FASTag balance, give a missed call to 7208820024 from your registered mobile number, or send SMS ‘FTBAL’ to 7208820019 — you can also log in to the SBI FASTag portal or app.
- Missed call: Dial 7208820024 from your registered mobile number and receive balance details by SMS
- SMS: Send ‘FTBAL’ or ‘FTBAL <Vehicle Number>’ to 7208820019
- Portal/app: Log in to the SBI FASTag portal or mobile app to view your balance
- On Bajaj Pay, the balance is shown during the recharge flow before payment
To learn more, you can check SBI FASTag balance.
Details available in your SBI FASTag statement
Your SBI FASTag statement shows a unique transaction ID, vehicle number, toll plaza name and location, the amount deducted, and the date and time of each transaction. It helps you review toll activity and verify deductions.
What to do about a wrong SBI FASTag deduction
If a toll is wrongly deducted from your SBI FASTag, raise a complaint at crh.sbi.bank.in within 40 days of the transaction, or call SBI FASTag customer care on 1800 11 0018; for toll-plaza issues, dial NHAI 1033.
- Note the transaction ID, toll plaza name, date, time, and deducted amount from your statement
- Lodge your complaint within 40 days through the official complaint portal
- The chargeback process may take around 20 to 30 working day
- For immediate toll-related issues, contact NHAI helpline 1033
For more details, visit FASTag wrong deduction complaint.
SBI FASTag Customer Care
You can contact SBI FASTag customer care for support on statements, balance queries, and complaints.
Steps for FasTag recharge online through Bajaj Finance platforms
Recharge an existing FASTag:
- Access Bajaj Finance: Download the Bajaj Finance app or visit the Bajaj Finance website
- Go to Bills and Recharge: Navigate to the 'BILLS AND RECHARGES' section
- Select FASTag Recharge: Within 'BILLS AND RECHARGES', choose 'FASTag RECHARGE'
- Enter Details: Pick your FASTag issuer and enter your vehicle registration number. Click on 'PROCEED'.
- Complete Payment: Select your preferred payment method (credit card, debit card, net banking) and enter the details. Verify the information and click on 'PAY NOW' to complete the recharge.
Purchase and recharge Bajaj Pay FASTag:
- Bajaj Finance App and website: Download and open the Bajaj Finance app or visit the Bajaj Finance website
- Locate FASTag: Tap on 'FASTag'/’Buy FASTag’ under the 'BAJAJ PAY' section.
- Login and Enter Details: Provide your vehicle's registration number, other details and upload a copy of the Registration Certificate (RC). If details aren't fetched automatically, enter them manually.
- Delivery and Confirmation: Enter your delivery address, review the Terms and Conditions, and tap 'PROCEED' to confirm the purchase.
- Payment and Delivery: Choose your payment method and make the payment. Upon successful purchase, your FASTag will be delivered to your address within 7 days (after RC verification).
Explore More FASTag Services
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Frequently asked questions
You can check your FASTag statement by logging into the issuer’s official portal or mobile app. Access the "Transaction History" or "Statements" section to view or download your statement.
A FASTag statement contains transaction dates, toll plaza locations, amounts deducted, recharge history, and your current balance, providing a complete record of your toll expenses.
Yes, most issuers allow you to receive statements via email or SMS alerts. You can enable this option through your account settings or by contacting customer support.
It is recommended to check your statement regularly, especially after long trips, to monitor spending, ensure accuracy, and detect unauthorised deductions.
If you find any discrepancies, contact your FASTag issuer's customer care or use their grievance portal to report the issue. Provide relevant details like the transaction date and toll plaza for prompt resolution.
In YONO, go to Bill Payments > FASTag > SBI NETC FASTag to view and download your SBI FASTag statement. Make sure you are logged in with your registered details to access your transaction history.
Give a missed call to 7208820024 from your registered mobile number, or send SMS ‘FTBAL’ to 7208820019 — you can also check your balance on the SBI FASTag portal or mobile app.
The SBI FASTag customer care number is 1800 11 0018; you can also email helpdesk.fastag@sbi.co.in or lodge a complaint through the official SBI FASTag portal for assistance.
No, you can download your SBI FASTag statement free of charge. Statements are typically available for a defined period on the portal, allowing you to access and save your transaction history when needed.
You can usually download a statement for up to a 90-day period at a time on the SBI FASTag portal. For older transactions, you may need to download statements in multiple date ranges within the available history.
