How to Port Mobile Number: Mobile Number Portability (MNP) Guide

Send PORT to 1900 to start mobile number portability (MNP). Get your UPC and switch operators without changing your number.
How to Port Mobile Number: Mobile Number Portability (MNP) Guide
5 mins read
24 June 2026

How to port your mobile number: Step-by-step process

To port your mobile number, send an SMS in the format PORT <your 10-digit number> to 1900 from your current SIM. You will receive an 8-digit Unique Porting Code (UPC). Submit it with valid ID and address proof to your new operator to complete the switch.

  1. Send an SMS from your current number in the format PORT <mobile number> to 1900.
  2. Receive your Unique Porting Code (UPC) on the same number.
  3. Visit the new operator’s store or website and submit your UPC with ID and address proof.
  4. Complete the KYC process and choose a suitable plan.
  5. Your request is processed as per applicable timelines.
  6. Insert the new SIM and follow activation instructions once approved.

Porting within the same telecom circle takes up to 3 working days. Between telecom circles, it may take up to 5 working days. In Jammu and Kashmir, Assam, and North East regions, the process can take up to 15 working days.

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Eligibility criteria for mobile number portability

You can apply for mobile number portability (MNP) if the following conditions are met:

  • Your number has been active on the current network for at least 90 days.
  • For postpaid connections, all outstanding dues for the issued bill are cleared.
  • There is no ongoing request to change ownership of the number.
  • There are no contractual obligations or legal restrictions on the number.
  • A UPC is not issued within 7 days of a SIM swap or replacement request.

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You can recharge your mobile number quickly using Bajaj Finance. Visit the page below to proceed:

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
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Frequently asked questions

Can I port my SIM online at home?

Yes, you can start the mobile number portability process by generating a UPC via SMS. However, completing KYC and SIM activation may require verification as per operator guidelines.

How to check port status of SIM?

You can check your SIM port status by contacting your new operator or using their app or website. You may also receive status updates through SMS during the process.

Can I cancel my port request after applying?

Yes, you can cancel your port request by sending an SMS with CANCEL <mobile number> to 1900 before the porting process is completed.

Why was my mobile number port request rejected?

A port request may be rejected due to incomplete KYC, unpaid postpaid dues, incorrect UPC, or if eligibility conditions are not met.

Can I port my number if I have an active recharge plan?

Yes, having an active prepaid plan does not stop you from porting your number. However, the remaining balance or benefits may not transfer to the new operator.

Can I port my number to the same operator again?

Yes, you can port your number back to the same operator after completing the required minimum period with the current network.

How many times can I port my mobile number?

There is no fixed limit, but you must meet the eligibility criteria each time, including completing the minimum active period before requesting another port.

Can I port a corporate or business mobile number?

Yes, corporate numbers can be ported, but you may need approval from the organisation and submit additional documents during the process.    

Does mobile number porting affect my existing balance or data?

No, your existing balance, data, or benefits do not carry forward when you switch operators through mobile number portability.

Can I port my number while roaming in another state?

Yes, you can initiate the process while roaming, but verification and SIM delivery may depend on your current location and operator policies.

What should I do if my new SIM is not activated after porting?

If your new SIM is not activated within the expected timeline, contact your new operator’s customer care and share your port request details for assistance.

Am I eligible to port my mobile number?

You are eligible if your number has been active for at least 90 days, all postpaid dues are cleared, no ownership change is in process, there are no lock-in obligations, and no UPC is issued within 7 days of a SIM swap.

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