JVVNL Complaint Number and Helpline (24x7) - Jaipur Electricity Support 2026

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JVVNL Complaint Number and Helpline (24x7) - Jaipur Electricity Support 2026
3 mins read
16 Feb 2024

The Jaipur Vidyut Vitran Nigam Limited (JVVNL) is a state-owned power distribution company that is engaged in the distribution and supply of electricity in 17 districts of Rajasthan. These districts include Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawai Madhopur, Dudu, Gangapur City, Deeg, Kotputli, Bhiwadi, Tonk, and Karauli (except Kota & Bharatpur City).

You can make JVVNL electricity bill payments online via the Bajaj Pay on Bajaj Finserv. Bharat Bill Payment System (BBPS) offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/ debit cards, net banking, Bajaj Pay U, and Bajaj Pay UPI to pay your JVVNL bills through the Bajaj Finserv BBPS platform.

JVVNL has several customer care numbers depending on your needs

JVVNL customer care number:

  • For any electricity complaint or emergency in Jaipur, call JVVNL’s 24x7 toll-free numbers: 1912 or 1800-180-6507. You can also reach them via WhatsApp/SMS at 9414037085 for faster responses.

JVVNL toll-free customer care number:

  • Dial the toll-free number 18001806507 to reach the JVVNL customer care centre, providing a convenient way for customers to seek assistance without incurring any charges.

JVVNL complaint number:

  • For registering complaints with Jaipur Vidyut Vitran Nigam Limited, contact the complaint numbers 1800-180-6507 & 1912. This number is dedicated to addressing and resolving issues raised by customers regarding the electricity distribution and supply services.

Customer care no. list

Category

Contact information

Operating hours

JVVNL Citizen Contact Center

Toll-free: 18001806127

8 AM - 8 PM

24x7 Centralized Call Center Jaipur Discom

Toll-free: 18001806507

24x7

JVVNL Complaints

WhatsApp/ SMS: 9414037085

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24x7 Separate JVVNL Helpline for Safety Complaints

Call: 0141-7196825

24x7

Consumer Complaint Registration

1. IVRS or call toll-free: 1800-180-6507 & 1912

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2. IVRS or call tolled: 0141-2203000

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3. SMS to 57575 and 9414037085

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Disclaimer

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2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
For customer support, call Personal Loan IVR: 7757 000 000

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Frequently asked questions

Can I file a Jaipur Vidyut Vitran Nigam Limited complaint via WhatsApp or SMS?

Yes, JVVNL allows consumers to register complaints via WhatsApp or SMS in select regions. You can send your complaint details, such as consumer number and issue description, to the designated service number provided by JVVNL.

What details do I need to provide when calling JVVNL customer care?

When contacting JVVNL customer care, you should keep your consumer number, registered mobile number, address, and a clear description of the issue ready to ensure faster resolution.

How do I escalate an unresolved complaint with JVVNL?

If your complaint is not resolved within the given time, you can escalate it to higher authorities such as the grievance redressal officer or the electricity ombudsman in Rajasthan.

What is the JVVNL safety complaint number?

JVVNL provides a dedicated helpline for safety-related concerns such as electric hazards, sparking wires, or damaged poles. You can find the safety complaint number on your electricity bill or the official JVVNL website.

How can I check the status of my JVVNL complaint?

You can track your complaint status using the complaint or reference number provided at the time of registration. This can be done via the official website, SMS updates, or customer care.

What is the best time to contact JVVNL for quick support?

For faster assistance, it is advisable to contact JVVNL customer care during non-peak hours, such as early morning or late evening, to avoid long wait times.

How do I contact the JVVNL Electricity Ombudsman in Rajasthan?

You can reach the Electricity Ombudsman in Rajasthan through official contact details available on the JVVNL or state electricity regulatory website for unresolved or escalated complaints.

Is there a mobile app for JVVNL complaints and bill payments?

Yes, JVVNL offers an official mobile app that allows users to register complaints, check bill details, and make electricity bill payments conveniently.

How can Jaipur residents quickly contact JVVNL for electricity complaints?

Residents of Jaipur can contact JVVNL through customer care numbers, WhatsApp services, mobile apps, or by visiting the nearest local office for quick assistance.

What is the fastest way to register a JVVNL complaint via WhatsApp or SMS in Jaipur?

The quickest way is to send your consumer number and issue details via the official JVVNL WhatsApp or SMS service. This ensures immediate complaint registration and quicker response times compared to traditional methods.

Are there alternative ways to contact JVVNL Customer Care besides the phone number?

Yes, there are a variety of other ways to reach JVVNL Customer Care besides the phone number. You can use the chat support option or fill out a contact form on their official website to get in touch. Additionally, JVVNL has a mobile app that offers a number of client services, such as service requests, complaint registration, and bill payment. You can also get help by emailing their specified customer support address or by visiting their local customer care centres. Alternatives like these guarantee customers have several ways to get assistance.

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